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Infosys Customer Success, Service & Operations Department Mumbai Reviews

Updated 1 Mar, 2025

Overall Rating

4.3/5

based on 5 reviews

Rating distribution

5

3 (60.0%)

4

0 (0%)

3

2 (40.0%)

2

0 (0%)

1

0 (0%)

Category Ratings

4.7

Company culture

4.7

Salary

4.7

Skill development

4.5

Work-life balance

4.5

Promotions

4.5

Work satisfaction

4.3

Job security

What employees say about Infosys?

Insights from employee reviews on AmbitionBox

Gender based rating

5.0

Rated by Women

1 reviews

4.2

Rated by Men

4 reviews

Infosys is rated 4.3 out of 5 stars on AmbitionBox, based on 5 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the ... Read more

Infosys is rated 4.3 out of 5 stars on AmbitionBox, based on 5 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

5 reviews found

Sort by: Popular

Senior Consultant Engineer in Mumbai

Full Time

·

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Oct 2023

Likes

Normal as providing wfh facilities

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing as if now

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Team Manager in Mumbai

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 18 Jan 2023

Likes

V good team environment perfect team to work good culture

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing as such

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Your kind words have our team beaming! We appreciate receiving your review. One of our biggest priorities at Infosys is to foster a positive team environment with openness and inclusiveness. We are so excited to hear this has been your experience. Thank you for being a valued member of the Infosys team!

Operations Executive in Mumbai

Full Time

·

Operations Department

3.0

posted on 01 Feb 2024

Overall Rating

Top Infosys Interview Questions

asked in System Engineer interview

Q1. Count Ways to Reach the N-th Stair Problem Statement You are provided with ... read more

View answers (5)

asked in Senior Associate Consultant interview

Q2. Suppose there are two tables: A Customer table and an Order table. The Orde ... read more

View answers (2)

Get interview-ready with top interview questions

View all 4.5k questions

asked in Software Engineer interview

Q3. Split the String Problem Statement You are given a string str consisting o ... read more

View answers (3)

asked in Associate Consultant interview

Q4. What are the services you have used in AWS? What are the types of storage i ... read more

View answer (1)

asked in Technology Analyst interview

Q5. An atomic spark job runs for 15 mins everyday ,one day it is running for mo ... read more

View answers (4)

Senior Consultant in Mumbai

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Mar 2025

Likes

Yes.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

na na na na na

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

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Associate Consultant in Mumbai

Full Time

·

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

4.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 25 Feb 2024

Likes

Unsecure job

Salary - Good
Skill development - Good
Company culture - Good

Dislikes

Unsecure job

Job security - Poor

Return to all reviews

What people are saying about Infosys

View All

Confused between 2 offers

Hi all, I am having two offers- one from Infy (Kolkata) another from Deloitte (Hyd). Kolkata being my preferred location, while Deloitte offering 15k more monthly. (I know Hyd's expense will cancel this out eventually). Kindly suggest on what to do. This is my first switch. Thanks in advance.

Got a question about Infosys?

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Jobs at Infosys

Documentation Engineer / Technical Writer

Noida

2-6 Yrs

Not Disclosed

Hyderabad / Secunderabad, Pune +1

3-8 Yrs

Not Disclosed

Bangalore / Bengaluru

3-8 Yrs

Not Disclosed

Java Developer - PAN INDIA

Hyderabad / Secunderabad, Pune +1

3-8 Yrs

₹ 5-15 LPA

Hyderabad / Secunderabad, Chennai +1

4-9 Yrs

Not Disclosed

Java Developer - Core java

Hyderabad / Secunderabad, Pune +1

5-9 Yrs

Not Disclosed

Python Developer

Pune, Ahmedabad +1

3-8 Yrs

₹ 5-13 LPA

Python Developer - PAN INDIA

Hyderabad / Secunderabad, Pune +1

3-8 Yrs

₹ 5-15 LPA

Python Software Developer

Hyderabad / Secunderabad, Chennai +1

3-8 Yrs

Not Disclosed

Mainframe Developer- Gurugram

Hyderabad / Secunderabad, Chennai +1

2-7 Yrs

Not Disclosed

More about working at Infosys

#19 Best Mega Company - 2022

#12 Best Mega Company - 2021

HQ - Bengaluru/Bangalore, Karnataka, India
IT Services & Consulting
1 Lakh+ Employees (India)
Public

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 5 Infosys reviews submitted by Infosys employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Infosys is the right company for you.

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Infosys Salaries in Customer Success, Service & Operations Department in Mumbai

Senior System Associate 9 salaries	₹2.8 L/yr - ₹3.6 L/yr
Operations Executive 8 salaries	₹2.2 L/yr - ₹3.2 L/yr
Senior Executive Operations 5 salaries	₹2.8 L/yr - ₹3 L/yr
Senior IT Executive 3 salaries	₹3.3 L/yr - ₹7.9 L/yr
Senior Process Associate 2 salaries	₹2.1 L/yr - ₹2.1 L/yr

Explore more salaries

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