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Customer Support Associate interview
Q1. Tell me about the climate conditions of today?
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Customer Support Associate interview
Q2. What do you understand about customer service?
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Customer Support Associate interview
Q3. How do you deal with angry customer?
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Q4. How can you handle irritate customers
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Career Growth
2w (edited)
a java developer
Seeking advice on current job
Current Job Situation:
I’ve been working at TCS for over 2.5 years, with a total experience of 4.5 years. My salary is 9.6 LPA, and I work with technologies like Casper framework, HTML, CSS, JavaScript, JSP, Java, PL/SQL, and JBoss. While I have good job security and flexibility, I feel like I’m working with outdated technologies and have a lot of leisure time, which is affecting my motivation.
Concerns:
1. Outdated Tech: I’m worried that working with older tech will limit future opportunities. Should I stay or move to a role with newer technologies?
2. Salary: Is my current package competitive for my experience? What salary should I aim for if I switch?
Seeking Advice:
What modern technologies should I learn to stay relevant?
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People also ask about iEnergizer's Customer Support Associates
How is iEnergizer to work for?
iEnergizer is rated 4.6 out of 5, based on 117 reviews by employees on AmbitionBox.
iEnergizer is known for Skill development which is rated at the top and given a rating of 4.6. However, Work-Life balance is rated the lowest at 4.5 and can be improved. To know first hand how it is like to work at iEnergizer read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at iEnergizer?
According to AmbitionBox ratings, iEnergizer employees rate its salary and benefits as 4.5 out of 5. You can know more about iEnergizer Salaries at AmbitionBox
How is the work culture at iEnergizer?
Work culture is rated 4.6 at iEnergizer by 117 employees. While job security is rated 4.5 and work-life balance is rated 4.5 at iEnergizer. Read detailed reviews by employees of iEnergizer on AmbitionBox.
Is work from home available in iEnergizer?
According to AmbitionBox, 8% iEnergizer employees work from home permanently (based on 25 AmbitionBox reviews in last 6 months).
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iEnergizer Customer Support Associate Reviews by Locations
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Work Policy for iEnergizer Customer Support Associate
i
Workplace policy may vary based on Department, Designation and
Location.
based on 25 reviews in last 6 months
Work from office
84%
Permanent work from home
8%
Hybrid
8%
Other hybrid work policies
8%
Join iEnergizer Unlocking Potential, Unleashing Performance
Gender Based Ratings for iEnergizer Customer Support Associate
based on 116 reviews
Rated by 27
Women
Rated by 89
Men
Working Days for iEnergizer Customer Support Associate
based on 117 reviews
Rotational Shift
70%
Monday to Saturday
22%
Monday to Friday
6%
Other
2%
Work Timings for iEnergizer Customer Support Associate
based on 117 reviews
Flexible timing
Strict (9am - 6pm)
Strict (4pm - 2am)
88%
2%
1%
9% employees reported other strict timings
Shift Timings for iEnergizer Customer Support Associate
based on 117 reviews
Day shift
Night shift
80%
20%
Business Travel for iEnergizer Customer Support Associate
based on 117 reviews
No travel
83%
Within city
16%
Within country
1%
7%
more
than the average Customer Support Associate Salary in India
View more details
Health insurance
1 total
response
Job/Soft skill training
1 total
response
Cafeteria
1 total
response
Retirement benefits
0 total
responses
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