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4.7

based on 20.8k Reviews

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iEnergizer Customer Support Associate Reviews

based on 113 reviews
Updated 9 Dec, 2024

Overall Rating

4.7/5
How AmbitionBox ratings work?

Category Ratings

4.6

Skill development

4.6

Company culture

4.6

Job Security

4.6

Salary & Benefits

4.5

Work Satisfaction

4.5

Promotions/Appraisal

4.5

Work-Life balance

Top Mentions in iEnergizer Customer Support Associate Reviews

113 reviews found

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Top iEnergizer Customer Support Associate Interview Questions

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Q1. Tell me about the climate conditions of today?
View answer (1)
Q2. What do you understand about customer service?
View answer (1)

Get interview-ready with top interview questions

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Q3. How do you deal with angry customer?
View answer (1)
Q4. How can you handle irritate customers
View answer (1)
Q5. What is customer support?
View answer (1)
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People also ask about iEnergizer's Customer Support Associates

Is iEnergizer a good place to work for Customer Support Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.7 out of 5 from over 113 employee reviews, it's clear that most customer support associates have a positive experience working at iEnergizer. Skill development holds the highest rating at 4.6, while work-life balance is rated the lowest amongst all factors at 4.5. Read reviews about skill development and work-life balance on AmbitionBox.
Does iEnergizer pay their Customer Support Associates well?
According to AmbitionBox reviews, iEnergizer customer support associates rate their salary and benefits at 4.6 out of 5, based on 113 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that iEnergizer is generally seen as a place that values and rewards its workforce fairly. You can know more about iEnergizer's customer support associates salaries here and to read reviews specifically about salary and benefits at iEnergizer for customer support associates, click here.
How is the work culture at iEnergizer for Customer Support Associates?
Work culture at iEnergizer for customer support associates is rated 4.6 out of 5 by 113 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at iEnergizer. To read reviews specifically about work culture at iEnergizer for customer support associates, click here.
How is the job security at iEnergizer for Customer Support Associates?
Based on 113 reviews on AmbitionBox, iEnergizer's customer support associates rate job security at 4.6 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at iEnergizer, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at iEnergizer for customer support associates, click here.
Is work from home available to Customer Support Associates at iEnergizer?
According to AmbitionBox, 9% of iEnergizer's customer support associates work from home permanently, 83% work from the office, and 8% follow a hybrid model, based on 23 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at iEnergizer for customer support associates, click here.

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Work Policy for iEnergizer Customer Support Associate

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Workplace policy may vary based on Department, Designation and Location.

based on 23 reviews in last 6 months

Work from office

Work from office

83%
Permanent work from home

Permanent work from home

9%
Hybrid

Hybrid

8%

Other hybrid work policies

8%

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Gender Based Ratings for iEnergizer Customer Support Associate

based on 112 reviews
4.8
Rated by 25 Women

Rated 4.9 for Skill Development and 4.9 for Job Security

women
4.6
Rated by 87 Men

Rated 4.6 for Skill Development and 4.5 for Salary & Benefits

men

Working Days for iEnergizer Customer Support Associate

based on 113 reviews
Rotational Shift
70%
Monday to Saturday
22%
Monday to Friday
6%
Other
2%

Work Timings for iEnergizer Customer Support Associate

based on 113 reviews
Flexible timing
Strict (9am - 6pm)
Strict (4pm - 2am)
88%
2%
1%
9% employees reported other strict timings

Shift Timings for iEnergizer Customer Support Associate

based on 113 reviews
Day shift
Night shift
80%
20%

Business Travel for iEnergizer Customer Support Associate

based on 113 reviews
No travel
82%
Within city
17%
Within country
1%
iEnergizer Customer Support Associate Salary
based on 100 salaries
₹1.9 L/yr - ₹5 L/yr
At par with the average Customer Support Associate Salary in India
View more details
healthInsurance
Health insurance
1 total response
softskill
Job/Soft skill training
1 total response
meal
Cafeteria
1 total response
retirement
Retirement benefits
0 total responses
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