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ICICI Bank

Compare

4.0

based on 38.3k Reviews

Video summary

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated Banking Company - 2024

Filter reviews by

ICICI Bank Customer Service Officer Surat Reviews

Updated 4 May, 2023

Overall Rating

4.3/5

based on 5 reviews

Rating distribution

2 (40.0%)

1 (20.0%)

0 (0%)

1 (20.0%)

Category Ratings

4.7

Skill development

4.3

Salary

4.1

Company culture

4.1

Job security

4.1

Promotions

3.2

Work satisfaction

2.9

Work-life balance

What employees say about ICICI Bank?

Insights from employee reviews on AmbitionBox

Gender based rating

1.0

Rated by Women

1 reviews

4.4

Rated by Men

4 reviews

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5 reviews found

Sort by: Popular

Customer Service Officer in Surat

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

3.0

Work satisfaction

5.0

Company culture

2.0

Work-life balance

posted on 04 May 2023

Likes

Helping culture

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Company culture - Excellent

Dislikes

Everything is good

Work-life balance - Poor

Customer Service Officer in Surat

Full Time

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 18 Jul 2021

Likes

Job security

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Hardcore sales

What people are saying about ICICI Bank

View All

an assistant manager

Need guidance for career growth in Banking and finance domain.

Hey all, I'm working in a bank as a relationship manager with a package of 3.0 Lac of salary, and I now have 1 year of experience in retail banking. Before that, I had 1 year of experience as a customer support associate. Highest education qualification - Graduate in commerce Expecting your guidance on which skills and certifications I need to acquire for a high-paying job in the banking domain.

Got a question about ICICI Bank?

Ask anonymously on communities.

Customer Service Officer in Surat

Customer Service Operations Department

2.0

Overall Rating

2.0

Category Ratings

4.0

Salary

4.0

Skill development

1.0

Job security

3.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 03 May 2021

Likes

Company policies

Salary - Good
Skill development - Good

Dislikes

Culture of branch

Job security - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Poor

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Customer Service Officer in Surat

Hardware Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

2.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 07 Feb 2020

Likes

Nothing much...

Dislikes

Environment of working with experience people is terrible

Salary - Poor
Skill development - Bad
Job security - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

My work experience is nothing no body is interested to talk to me or teach me anything my experience is so horable that no one can trust I won't get a chair to sit in that branch what work I will do or learn....

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Officer in Surat

Branch Banking Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 02 Mar 2021

Likes

Salary - Good
Job security - Good
Work satisfaction - Good

Dislikes

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 5 ICICI Bank reviews submitted by ICICI Bank employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if ICICI Bank is the right company for you.