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ICICI Bank

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4.0

based on 37.3k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated Banking Company - 2024

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ICICI Bank Customer Service Officer Surat Reviews

based on 5 reviews

Updated 4 May, 2023

Overall Rating

4.3/5

How AmbitionBox ratings work?

Category Ratings

4.7

Skill development

4.3

Salary

4.1

Company culture

4.1

Job security

4.1

Promotions

3.2

Work satisfaction

2.9

Work-life balance

5 reviews found

Sort by: Popular

Customer Service Officer in Surat

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

3.0

Work satisfaction

5.0

Company culture

2.0

Work-life balance

posted on 04 May 2023

Likes

Helping culture

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Company culture - Excellent

Dislikes

Everything is good

Work-life balance - Poor

Customer Service Officer in Surat

Full Time

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 18 Jul 2021

Likes

Job security

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Hardcore sales

What people are saying about ICICI Bank

View All

a consultant

2w (edited)

Hi there , I have recently completed 2 rounds of interview with the ICICI for the position of Datawarehouse Architect(DATA ENGINEER) and the discussions with HR were very positive and they told me they will be soon contacting me for salary discussions. I searched through different platforms but I am unable to get exactly what is the range of this at ICICI, I have over 2 years of experience and my current CTC is 12LPA, It would be helpful for me to know what can be the expected range that I can have for this role at ICICI

Range of CTC for Datawarehouse Architect(Data Engineer) at ICICI

15 - 20 LPA

20 LPA +

0 participant . poll closed

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Customer Service Officer in Surat

Customer Service Operations Department

2.0

Overall Rating

2.0

Category Ratings

4.0

Salary

4.0

Skill development

1.0

Job security

3.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 03 May 2021

Likes

Company policies

Salary - Good
Skill development - Good

Dislikes

Culture of branch

Job security - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Poor

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Customer Service Officer in Surat

Hardware Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

2.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 07 Feb 2020

Likes

Nothing much...

Dislikes

Environment of working with experience people is terrible

Salary - Poor
Skill development - Bad
Job security - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

My work experience is nothing no body is interested to talk to me or teach me anything my experience is so horable that no one can trust I won't get a chair to sit in that branch what work I will do or learn....

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Officer in Surat

Branch Banking Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 02 Mar 2021

Likes

Salary - Good
Job security - Good
Work satisfaction - Good

Dislikes

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

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ICICI Bank Customer Service Officer Reviews by Locations

ICICI Bank Surat Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 5 ICICI Bank reviews submitted by ICICI Bank employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if ICICI Bank is the right company for you. 67% of employees reported t...Read more