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ICCS Customer Care Executive Reviews

based on 123 reviews
Updated 21 Dec, 2024

Overall Rating

2.7/5
How AmbitionBox ratings work?

Category Ratings

2.6

Skill development

2.6

Company culture

2.5

Work-Life balance

2.5

Job Security

2.4

Work Satisfaction

2.3

Salary & Benefits

2.3

Promotions/Appraisal

Top Mentions in ICCS Customer Care Executive Reviews
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123 reviews found

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Top ICCS Customer Care Executive Interview Questions

Q1. if I give a topic to you could you explain about 2 minu ... read more
View answers (3)
Q2. What difference between inbound and outbound
View answer (1)
Q3. How to control yourself with angry customers
View answer (1)
Q4. How can handle customer
View answer (1)

Read ICCS Customer Care Executive Reviews based on locations

2.7
 Noida

 (52)

3.1
 New Delhi

 (10)

3.0
 Hyderabad / Secunderabad

 (6)

1.4
 Chennai

 (4)

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Customer Care Executive Jobs at ICCS

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People also ask about ICCS's Customer Care Executives

How is ICCS to work for?
ICCS is rated 2.7 out of 5, based on 123 reviews by employees on AmbitionBox. ICCS is known for Skill development which is rated at the top and given a rating of 2.6. However, Salary & Benefits is rated the lowest at 2.3 and can be improved. To know first hand how it is like to work at ICCS read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at ICCS?
According to AmbitionBox ratings, ICCS employees rate its salary and benefits as 2.3 out of 5. You can know more about ICCS Salaries at AmbitionBox
How is the work culture at ICCS?
Work culture is rated 2.6 at ICCS by 123 employees. While job security is rated 2.5 and work-life balance is rated 2.5 at ICCS. Read detailed reviews by employees of ICCS on AmbitionBox.

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Gender Based Ratings for ICCS Customer Care Executive

based on 113 reviews
2.6
Rated by 30 Women

Rated 2.4 for Work Satisfaction and 2.3 for Skill Development

women
2.7
Rated by 83 Men

Rated 2.7 for Company Culture and 2.6 for Skill Development

men

Working Days for ICCS Customer Care Executive

based on 123 reviews
Monday to Saturday
38%
Rotational Shift
37%
Other
11%
Monday to Friday
10%
Alternate Saturday off
4%

Work Timings for ICCS Customer Care Executive

based on 123 reviews
Flexible timing
Strict (9am - 6pm)
Strict (10am - 7pm)
47%
7%
7%
39% employees reported other strict timings

Shift Timings for ICCS Customer Care Executive

based on 123 reviews
Day shift
Night shift
95%
5%

Business Travel for ICCS Customer Care Executive

based on 123 reviews
No travel
78%
Within city
21%
Within country
1%
ICCS Customer Care Executive Salary
based on 308 salaries
₹0.8 L/yr - ₹4.5 L/yr
20% less than the average Customer Care Executive Salary in India
View more details
cab
Office cab/shuttle
2 total responses
joining
Joining bonus
1 total response
childCareBenefits
Child care facility
2 total responses
softskill
Job/Soft skill training
8 total responses
+1 more benefit
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