ICCS is rated
2.7 out of 5 stars on
AmbitionBox, based on 123 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
ICCS is rated
2.7 out of 5 stars on
AmbitionBox, based on 123 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in ICCS Customer Care Executive Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
123 reviews found
Sort by:
Popular
Customer Care Executive in
Noida
Customer Care Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 31 Mar 2022
Likes
Salary comes on time
Dislikes
HR manager ARPIT Insulted and humiliated me for writing sn email to management.
As i was not getting my 14days salary.
You need to fight for your overtime payment, reimbursement and cts also.
Work Details
Worst and like hell
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
New Delhi
Full Time
·
Customer Success, Service & Operations - Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 Oct 2024
Likes
Management is also not good
Dislikes
This is the worst company I have joined.... Really... I completed my notice period on 15th July 2024 It's been more than 45 working days and company denying to credit my remaining amount and issue my reliving letter. They said will get the amount aftre 1 month from now. I met ER but ER team is useless.
If you don’t wanna do work or not getting any jobs in other companies, you can come at ICCS, you’ll get the job for sure.
Dislikes
They don’t even have the clean water, the broken chairs are there for the executives, no management, the temperature is very high at the working floor, the management is very poor, and a lot politics
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Top ICCS Customer Care Executive Interview Questions
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Mar 2024
Likes
I developed my communication skills it's a better life in this for freshers
Dislikes
No
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Noida
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 28 Sep 2023
Likes
Total time waste
Dislikes
Poor management and facilities like headphones and system
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Care Executive in
Chennai
Full Time
·
Customer Success Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 18 Oct 2023
Likes
nothing , totally poor quality of operations support team
Dislikes
every thing in this office
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Care Executive in
Mysuru / Mysore
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 31 Jul 2023
Likes
Nothing , no one should go and die there especially with pramod oh waste of time
Dislikes
Everything work more earn peanuts, er is a waste and TL and AM are too arrogant
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Navi Mumbai
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 15 Jun 2023
Likes
Management not good Team leader behavior not good incentive not coming tottaly bad experience this company
Dislikes
Managment not good team leader behavior not good incentive not coming tottaly bad experience this company manager open market not good too much bad language use
Work Details
Work days: Monday to Saturday
(Strict Timings)
Customer Care Executive in
Noida
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Jun 2023
Likes
Behen ke lode hai iccs wale
Dislikes
Please don’t join iccs it’s a humble request
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Mysuru / Mysore
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 May 2023
Likes
I like to thank about all supportive staff and team leaders they all Will be with us for every condition
Dislikes
Just about partiality that's all
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Noida
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 16 Oct 2023
Likes
Overall good managing staffs are available in this organisation
Dislikes
I think some promotions field need to improve this
Customer Care Executive in
Chennai
Full Time
·
Telecom Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 02 Oct 2023
Likes
WASTE OF TIME
Dislikes
Dont spoil your career by joining in iccs
Customer Care Executive in
Noida
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Nov 2023
Likes
This is huge i ICCS is a company which provides employment to people who don't have jobs and they give better platforms for earning and have a great place to work
Dislikes
Dislike is nothing
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
People also ask about ICCS's Customer Care Executives
How is ICCS to work for?
ICCS is rated 2.7 out of 5, based on 123 reviews by employees on AmbitionBox.
ICCS is known for Skill development which is rated at the top and given a rating of 2.6. However, Salary & Benefits is rated the lowest at 2.3 and can be improved. To know first hand how it is like to work at ICCS read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at ICCS?
According to AmbitionBox ratings, ICCS employees rate its salary and benefits as 2.3 out of 5. You can know more about ICCS Salaries at AmbitionBox
How is the work culture at ICCS?
Work culture is rated 2.6 at ICCS by 123 employees. While job security is rated 2.5 and work-life balance is rated 2.5 at ICCS. Read detailed reviews by employees of ICCS on AmbitionBox.