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3.9

based on 6.8k Reviews

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HGS Customer Service Associate Reviews

Updated 18 Dec, 2024
Overall Rating
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3.4/5
based on 8 reviews

Rating distribution

Category Ratings

3.6

Skill development

3.3

Company culture

3.1

Work-life balance

2.9

Job security

2.9

Work satisfaction

2.5

Salary

2.5

Promotions

What employees say about HGS?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

46% employees reported

Flexible timing

Flexible timing

45% employees reported

No travel

No travel

76% employees reported

Gender based rating

4.2
female

Rated by Women

9 reviews

2.6
male

Rated by Men

23 reviews

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Top Mentions in HGS Customer Service Associate Reviews

8 reviews found for "salary"

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People also ask about HGS's Customer Service Associates

Is HGS a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 8 employee reviews, it's clear that most customer service associates have an average experience working at HGS. Skill development holds the highest rating at 3.6, while salary is rated the lowest amongst all factors at 2.5. Read reviews about skill development and salary on AmbitionBox.
Does HGS pay their Customer Service Associates well?
According to AmbitionBox reviews, HGS customer service associates rate their salary and benefits at 2.5 out of 5, based on 8 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about HGS's customer service associates salaries here and to read reviews specifically about salary and benefits at HGS for customer service associates, click here .
How is the work culture at HGS for Customer Service Associates?
Work culture at HGS for customer service associates is rated 3.3 out of 5 by 8 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at HGS for customer service associates, click here .
How is the job security at HGS for Customer Service Associates?
Based on 8 reviews on AmbitionBox, HGS's customer service associates rate job security at 2.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at HGS. To read reviews about job security at HGS for customer service associates, click here .

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HGS Customer Service Associate Salary
based on 49 salaries
₹1.1 L/yr - ₹4 L/yr
20% less than the average Customer Service Associate Salary in India
View more details
cab
Office cab/shuttle
2 total responses
healthInsurance
Health insurance
3 total responses
officeGym
Office gym
1 total response
softskill
Job/Soft skill training
7 total responses
+2 more benefits
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