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Engaged Employer

HGS

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3.8

based on 7k Reviews

Video summary

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HGS Customer Service Associate Reviews

Updated 31 Mar, 2021

Overall Rating

3.3/5

based on 2 reviews

Rating distribution

17 (50.0%)

8 (23.5%)

4 (11.8%)

1 (2.9%)

4 (11.8%)

Category Ratings

3.5

Skill development

3.2

Company culture

3.0

Work-life balance

2.8

Job security

2.8

Work satisfaction

2.4

Salary

2.4

Promotions

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Top Mentions in HGS Customer Service Associate Reviews

2 reviews found

Sort by: Popular

Customer Service Associate in Navu Mumbai

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 Mar 2021

Likes

Job security is great. Work culture is amazing and management is good canpany policies is nice

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best.

Customer Service Associate in Indore

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 31 Mar 2021

Likes

Working culture and friendly environment

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Growth was too slow

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Employer’s Response

Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com

What people are saying about HGS

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a team lead

Excel Learning Options

Hi Everyone, need your suggestions on learning excel, I get confused and sometimes can't understand the reports and calculations in the excel files, do others also face this kind of issues, please reply on how to overcome this kind of challenge and way of learning and mastering the excel.

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HGS Customer Service Associate Reviews by Locations

HGS Customer Service Associate Bangalore / Bengaluru Reviews

HGS Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 2 HGS reviews submitted by HGS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if HGS is the right company for you. 45% of employees reported the working days at HG...Read more