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HGS
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Filter reviews by HGS Customer Service Associate Reviews
Overall Rating
based on 5
reviews
What employees say about HGS?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
45% employees reported
Flexible timing
47% employees reported
No travel
77% employees reported
View more detailed insights
Gender based rating
Rated by Women
10 reviews
Rated by Men
23 reviews
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in HGS Customer Service Associate Reviews
5 reviews found for "job security"
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What people are saying about HGS
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a team lead
2w
Excel Learning Options
Hi Everyone, need your suggestions on learning excel, I get confused and sometimes can't understand the reports and calculations in the excel files, do others also face this kind of issues, please reply on how to overcome this kind of challenge and way of learning and mastering the excel.
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People also ask about HGS's Customer Service Associates
Is HGS a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 5 employee reviews, it's clear that most customer service associates have an average experience working at HGS.
Skill development holds the highest rating at 3.5, while salary is rated the lowest amongst all factors at 2.4.
Read reviews about
salary
on AmbitionBox.
Does HGS pay their Customer Service Associates well?
According to AmbitionBox reviews, HGS customer service associates rate their salary and benefits at 2.4 out of 5, based on 5 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about HGS's customer service associates salaries
here
and to read reviews specifically about salary and benefits at HGS for customer service associates,
click here
.
How is the work culture at HGS for Customer Service Associates?
Work culture at HGS for customer service associates is rated 3.2 out of 5 by 5 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at HGS for Customer Service Associates?
Based on 5 reviews on AmbitionBox, HGS's customer service associates rate job security at 2.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at HGS. To read reviews about job security at HGS for customer service associates,
click here
.
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HGS Customer Service Associate Reviews by Locations
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21%
less
than the average Customer Service Associate Salary in India
View more details
Office cab/shuttle
2 total
responses
Health insurance
3 total
responses
Office gym
1 total
response
Job/Soft skill training
7 total
responses
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