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Filter reviews by HCLTech Technical Support Analyst Reviews
Overall Rating
based on 14
reviews
What employees say about HCLTech?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
73% employees reported
Flexible timing
45% employees reported
No travel
67% employees reported
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Gender based rating
Rated by Women
3 reviews
Rated by Men
10 reviews
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14 reviews found
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Technical Support Analyst interview
Q1. What is the difference between Average Handling Time (AHT) and After Call W ... read more
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Technical Support Analyst interview
Q2. What tools are you using, and what types of applications are you supporting ... read more
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Technical Support Analyst interview
Q3. How will the prioritization of tickets be managed before the Service Level ... read more
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Technical Support Analyst interview
Q4. What is mean by ITSM , incident management and service request difference, ... read more
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Technical Support Analyst interview
Q5. How do you handle critical operational issues?
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a network security engineer
1w
Network Support Engineer 2 Salary?
I completed HM round at F5 Networks ,what is the expected package for NSE 2 , I currently work with HCL Tech and CCTC is 7.97 LPA and 6+ YOE.Can anyone give an insight?
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People also ask about HCLTech's Technical Support Analysts
Is HCLTech a good place to work for Technical Support Analysts?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.6 out of 5 from over 14 employee reviews, it's clear that most technical support analysts have a below average experience working at HCLTech.
Job security holds the highest rating at 3.2, while career growth is rated the lowest amongst all factors at 2.2.
Does HCLTech pay their Technical Support Analysts well?
According to AmbitionBox reviews, HCLTech technical support analysts rate their salary and benefits at 2.5 out of 5, based on 14 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about HCLTech's technical support analysts salaries
here
and to read reviews specifically about salary and benefits at HCLTech for technical support analysts,
click here
.
How is the work culture at HCLTech for Technical Support Analysts?
Work culture at HCLTech for technical support analysts is rated 2.8 out of 5 by 14 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction.
How is the job security at HCLTech for Technical Support Analysts?
Based on 14 reviews on AmbitionBox, HCLTech's technical support analysts rate job security at 3.2 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at HCLTech.
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