HCLTech Non Voice Customer Service Executive Reviews
Updated 16 Aug, 2023
Overall Rating
5.0/5
based on 2
reviews
Rating distribution
Category Ratings
5.0
Company culture
5.0
Job security
5.0
Salary
5.0
Work-life balance
5.0
Skill development
5.0
Promotions
5.0
Work satisfaction
HCLTech is rated
5.0 out of 5 stars on
AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the
...
Read more
HCLTech is rated
5.0 out of 5 stars on
AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Process Associate in
Chennai
Full Time
·
SCM & Logistics Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Salary
4.0
Skill development
4.0
Job security
2.0
Promotions
3.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 13 Feb 2025
Likes
Hcltech is actually big organization and a good MNC to start. I'm actually fresher joined couple of months back in supply chain operation. But there are some things is there in some project. Like in our case has hybrid model but Reporting manager is forcefully say to come office only.
Even my native location is in Kolkata. I want to relocate in Kolkata & work with that office. But I'm not very sure hcl has such policy or not however I didn't tell him. But due to the medical reason I need to go there i don't know how thing will manage.
And if it's not happen i want to switch to Kolkata/chennai based project if possible in same lob's. If anyone can help me out regarding this pls I need your support actually!!
Along with that, I have knowledge in excel advanced in data analyst role. I'm studying & learning about data analyst role. I have experience in excel advanced & power bi as well & basic sql knowledge.
Thank you...Read More
Skill development - Good
Job security - Good
Company culture - Good
Dislikes
Salary is very low for fresher compare to all other MNC. Growth is some where slow.
Should to be a more professionalism from hr to reporting manager in all cases.
Salary - Poor
Promotions - Poor
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Analyst in
Noida
Full Time
·
Software Development Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
1.0
Skill development
4.0
Job security
1.0
Promotions
1.0
Work satisfaction
3.0
Company culture
1.0
Work-life balance
posted on 07 Feb 2025
Likes
I like only campus on Hcltech rest all I really hate that.
Job security - Good
Dislikes
There is not working life balance in Hcltech.
Disgusting promotion and if you are living metro city you will not able to survive properly.i have been working with Hcltech since last 2.5 yeas but they have increased only 3k I am very disappointed from them .
Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Bad
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Analyst in
Nagpur
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
2.0
Skill development
3.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 03 Feb 2025
Likes
Nothing
Dislikes
They don’t provide you compensation on basic pay. They will increase your variable incomes like HRA and will keep the basic pay as it is. No promotion. HRs does not take responsibility for anything. Don’t work here if you want to live a stress free life.
Salary - Bad
Skill development - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work policy:
Depends on project
Work timings: Strict Timings
Work related travel:This is a desk job.
Analyst in
Lucknow
Full Time
·
Software Development Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Salary
1.0
Skill development
5.0
Job security
2.0
Promotions
3.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 29 Jan 2025
Likes
Job security
Multiple events
Job security - Excellent
Work-life balance - Good
Dislikes
Career development
Management politics
Old culture working from office
Promotion
Very late appraisal cycles
Bad increment
Salary - Poor
Skill development - Bad
Promotions - Poor
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Analyst in
Tadepalligudem (working remotely)
Full Time
·
Data Science & Analytics - Other Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
4.0
Skill development
5.0
Job security
4.0
Promotions
4.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 25 Jan 2025
Likes
I like company culture at hcltech and activity which are performed by company like fun week, during the public holidays.
Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good
Dislikes
I don't have any dislike options about working at hcl tech.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Process Associate in
Lucknow
Full Time
·
Finance Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Salary
2.0
Skill development
4.0
Job security
1.0
Promotions
2.0
Work satisfaction
2.0
Company culture
1.0
Work-life balance
posted on 23 Jan 2025
Likes
Job security is good in HCL.
Job security - Good
Dislikes
HRs are biased. Management very poor. If employee wants to buy out notice period they don't release them and make sure that employee lose their opportunities in better company.
Salary process is very poor and compensation released after 1.5 years. Even they don't give the promotion if employee gets in notice period. They don't givepromotion on skill and hard work basis. Promotion based on "first come first promote"....Read More
Salary - Poor
Skill development - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Bad
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Analyst in
Chennai
Full Time
·
Finance Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
1.0
Skill development
2.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
3.0
Work-life balance
posted on 16 Jan 2025
Likes
No Comments
Dislikes
If you ask for an increment they will say it like we're not doing well and the client is not happy with our performance. But their financials say there's a huge profit.
Salary - Poor
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Analyst in
New Delhi
Full Time
·
Finance Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 06 Jan 2025
Likes
Nothing it's a worst company, there is no work culture. Mangment are worst ,they ruin the carrier of employees, upper managment never listen to employee problem,they pip use as a tool the ruin the employees carrier, hcl is the worst and awful company, manager creat a conspiracy in the office and remove pepole from the office.
Dislikes
No work culture,
Office politics
Worst Management
No increment, no promotion
Manager unethical behavior ,rude and abusive
Micro management
Employees work like slave
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Friday
Analyst in
Lucknow
Full Time
·
IT Support Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
4.0
Skill development
5.0
Job security
2.0
Promotions
1.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 05 Jan 2025
Likes
It is an amazing company with a good work culture. Provides a healthy environment. When talking about increment & salary hike it doesn't justifies the name it has. Very poor policy when you'll talk about increment from your HR Partner he would don't even reply to that.
Skill development - Good
Job security - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
Increment, appraisal.
Salary - Poor
Promotions - Poor
Work satisfaction - Bad
Work Details
Work days: Monday to Friday
Work related travel:This is a desk job.
Analyst in
Noida
Full Time
·
IT Infrastructure Services Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
3.0
Skill development
4.0
Job security
2.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 31 Dec 2024
Likes
Apart from job security , there is nothing. Also if you are fresher you can start your carrier since it is so called big MNC, but don't stay here more than 2 years if you are fresher.
Job security - Good
Dislikes
Nothing good here, everything is bad apart from job security.
No growth
No hike ,
No work balance
No support from senior's
Promotions - Poor
Other HCLTech Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Project Manager in
Hyderabad / Secunderabad
Full Time
·
Technology / IT Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
2.0
Skill development
3.0
Job security
1.0
Promotions
2.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 12 Feb 2025
Likes
Hybrid work
Dislikes
Frequent project jumps within organisation, anytime you are used per skill and the higher management releases you without reason and tells we use you in other area, that way no stability to show for promotion.
Skill development - Poor
Promotions - Bad
Work satisfaction - Poor
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Technical Lead in
Noida
Full Time
·
IT Support Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Salary
3.0
Skill development
3.0
Job security
3.0
Promotions
4.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 12 Feb 2025
Likes
Hcl has good infrastructure and good work-life balance
Work satisfaction - Good
Work-life balance - Good
Dislikes
Hcl is very bad in salary and increment and they always have good excuse for salary deduction in term of EPB and PB.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Analyst 1 in
Nagpur
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
1.0
Skill development
2.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 11 Feb 2025
Likes
Brand name
Dislikes
Everything about it
No Work-life balance
Less Salary workload is too much
No promotion
No Skill development
No company culture for year I haven't attended any of company event
Salary - Poor
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Fault Management Specialist in
Noida
Full Time
·
Quality Assurance and Testing Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
5.0
Skill development
5.0
Job security
3.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 11 Feb 2025
Likes
If any query directly raise to SSD and get your answer.
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
HCL given shift allowance but shift allowance not received to employees because manager is not marked and overtime and relocation is also not given.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
L2 Network Engineer in
Gurgaon / Gurugram (working remotely)
Full Time
·
Telecom Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
1.0
Skill development
3.0
Job security
1.0
Promotions
2.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 11 Feb 2025
Likes
Job security
Dislikes
What ever promises that they made during interview will never going to happen after joining. Like Hybrid, cab , salary offered
Night shift is the worst shift and HCL didn’t give any leverage over it. Like Allowance
Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Server Engineer in
Lucknow
Full Time
·
IT Infrastructure Services Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
4.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 11 Feb 2025
Likes
Everything was fine promotion and salary increment, friendly atmosphere.
Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Work atmosphere was not good and strict leave policy where employees are not getting leave approved by the manager.
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Analyst in
New Delhi
Full Time
·
IT Infrastructure Services Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
2.0
Skill development
5.0
Job security
2.0
Promotions
2.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 10 Feb 2025
Likes
Only the job security in hcl technologies.
Job security - Excellent
Dislikes
Work life balance does not exist in hcl. And skill development or your expectations does not meet. That's worst if you want to grow in your career.
Salary - Poor
Skill development - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Technical Lead in
Bangalore / Bengaluru
Full Time
·
SCM & Logistics Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
2.0
Company culture
1.0
Work-life balance
posted on 10 Feb 2025
Likes
Flexbility of Timings
Dislikes
Worst work culture
Unprofessional behaviour from seniors
Depressing work culture dont know which team you are assigned to and whom to support
Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Technical Lead in
Chennai
Full Time
·
Quality Assurance and Testing Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 10 Feb 2025
Likes
HCL is very good company to work who really value employees and the best part is you get work life balance. Only thing which I see as drawback or things to improve is compensation part otherwise I enjoyed working in HCl
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Software Engineer in
Bangalore / Bengaluru
Full Time
·
IT Infrastructure Services Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 10 Feb 2025
Likes
HCLTECH is a good company to work with. The work-life balance is good, but it depends on the project/account. The work atmosphere is good.
Dislikes
poor work-life balance, below-average salary and benefits, limited career growth opportunities, inconsistent management quality, concerns about job security due to project-based work, and a perception of inadequate salary hikes even with good performance
People also ask about HCLTech's Non Voice Customer Service Executives
How is HCLTech to work for?
HCLTech is rated 5.0 out of 5, based on 2 reviews by employees on AmbitionBox.
HCLTech is known for Company culture which is rated at the top and given a rating of 5.0. However, Company culture is rated the lowest at 5.0 and can be improved. To know first hand how it is like to work at HCLTech read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at HCLTech?
According to AmbitionBox ratings, HCLTech employees rate its salary and benefits as 5.0 out of 5. You can know more about HCLTech Salaries at AmbitionBox
How is the work culture at HCLTech?
Work culture is rated 5.0 at HCLTech by 2 employees. While job security is rated 5.0 and work-life balance is rated 5.0 at HCLTech. Read detailed reviews by employees of HCLTech on AmbitionBox.