HCLTech is rated
4.1 out of 5 stars on
AmbitionBox, based on 6 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
HCLTech is rated
4.1 out of 5 stars on
AmbitionBox, based on 6 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in HCLTech Customer Service Associate Noida Reviews
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6 reviews found
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Popular
Customer Service Associate in
Noida
Full Time
·
Customer Success, Service & Operations Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 10 May 2023
Likes
No doubt the company is really good including the projects,perks, extra benefits, job security, infrastructure,safety, clients. They also provide cabs. The salary was always provided on time. It's really good to work there as it's a brand and helped in growth of my career.
Dislikes
The management of my Pearson project was terrible. They were so mean, egoistic, illogical and without knowledge. They never cared for the agents, do not believe in helping or resolving issues. The only think which was important to them were themselves only. They call employees as selfish. The manager of the chat process was pathetic.
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Noida
Banking Operations Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 25 Sep 2021
Likes
Litle bits i like work culture of hcl.
Dislikes
There is a salary and compensation and benifits is not good and career growth is also low.
Work Details
The job life is quite average and struggled. I learnt everything regarding to work process.
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Noida
BPO Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 26 Apr 2022
Likes
Friendly work culture
Dislikes
Very low salary, Pathetic system and lot of politics by management.
Work Details
Not so good.
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
People also ask about HCLTech, Noida Customer Service Associates
Is HCLTech, Noida a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.1 out of 5 from over 6 employee reviews, it's clear that most customer service associates have a positive experience working at HCLTech, Noida. Skill development holds the highest rating at 4.3, while career growth is rated the lowest amongst all factors at 1.8. Read reviews about skill development and career growth on AmbitionBox.
Does HCLTech, Noida pay their Customer Service Associates well?
According to AmbitionBox reviews, HCLTech, Noida customer service associates rate their salary and benefits at 1.9 out of 5, based on 6 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about HCLTech, Noida's customer service associates salaries here and to read reviews specifically about salary and benefits at HCLTech, Noida for customer service associates, click here.
How is the work culture at HCLTech, Noida for Customer Service Associates?
Work culture at HCLTech, Noida for customer service associates is rated 2.3 out of 5 by 6 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at HCLTech, Noida for customer service associates, click here.
How is the job security at HCLTech, Noida for Customer Service Associates?
Based on 6 reviews on AmbitionBox, HCLTech, Noida's customer service associates rate job security at 3.7 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at HCLTech, Noida for customer service associates, click here.
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