HCLTech Critical Incident Manager Reviews by 20+ Employees | Rated 3.6/5

What employees say about HCLTech?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

57% employees reported

Flexible timing

50% employees reported

No travel

57% employees reported

View more detailed insights

Gender based rating

2.5

Rated by Women

6 reviews

4.3

Rated by Men

14 reviews

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Top Mentions in HCLTech Critical Incident Manager Reviews

20 reviews found

Sort by: Popular

Critical Incident Manager in Bangalore / Bengaluru

Full Time

IT Infrastructure Services Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Jan 2025

Likes

Company ambience and environment is tooo good... regarding work life balance it completely depends upon the projects... Currently in my project I could give a rating 5 star for work life balance...it's not even much stressful job at all...project wise it depends upon your luck... security for women is very good

Skill development - Good
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No satisfied appraisals at all...though your performance was high...

Critical Incident Manager in Noida

Full Time

Technology / IT Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 Jul 2024

Likes

The Best part of my job is the opportunity to constantly learn and grow. I am exposed new challenge regularly, which help me develop both professionally and personally. I

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Gap between the leadership and junior employee

Work Details

Work policy: Work from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Critical Incident Manager in Noida

Full Time

IT Infrastructure Services Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Feb 2025

Likes

Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Critical Incident Manager in New Delhi

Full Time

Service Delivery Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 30 Sep 2024

Likes

Nothing, pathetic company and worst projects. All unskilled management

Dislikes

Worst company to work in Rather be jobless to work here

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Critical Incident Manager in Chennai

Full Time

IT Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 30 May 2024

Likes

Company atmosphere and culture.

Skill development - Good

Dislikes

All projects are not good different politics will happens

Promotions - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Critical Incident Manager in Lucknow

Full Time

IT Infrastructure Services Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

5.0

Skill development

5.0

Job security

2.0

Promotions

3.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 20 Dec 2023

Likes

Work culture is very good.

Skill development - Excellent
Job security - Excellent
Company culture - Excellent

Dislikes

No extra perks apart from salary.

Salary - Poor
Promotions - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Critical Incident Manager in Noida

Full Time

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 31 Dec 2023

Likes

Dislikes

Management service is not good

Work-life balance - Poor

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

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Critical Incident Manager in Noida

Full Time

Service Delivery Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 08 Jul 2023

Likes

Work life balance

Dislikes

Remuneration and HR involvement

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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Critical Incident Manager in Nagpur

Full Time

fedex Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

3.0

Skill development

3.0

Job security

4.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 09 Jun 2022

Likes

work culture is good , there is a job security

Promotions - Good

Dislikes

the managers are biased , plays very dirty politics against yous I have resigned because of my manager We do not get any travelling allowances

Salary - Bad
Work satisfaction - Poor

Work Details

work at hcl is good

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Critical Incident Manager in Noida

Full Time

IT Infrastructure Services Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

3.0

Skill development

5.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 18 Aug 2022

Likes

Infrastructure

Job security - Excellent
Work-life balance - Good

Dislikes

Less appraisal and hike on salary

Salary - Poor
Promotions - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Critical Incident Manager in Lucknow

Full Time

BTIS Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 07 Apr 2022

Likes

It's a nice company to learn the process which was very helpful to success your career

Skill development - Good

Dislikes

Company hikes and value of his employee

Work Details

Work days: Rotational Shift (Strict Timings)

Critical Incident Manager in Lucknow

Full Time

IT Infrastructure Services Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 25 Feb 2023

Likes

Very bad atmosphere, they behave like boarding school. Way of talking is very bad to his teammates.

Dislikes

All bad

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Critical Incident Manager in Noida

Full Time

Technology / IT Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

4.0

Promotions

3.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 28 Jul 2019

Likes

Company policies are good and overall work experience is good

Salary - Good
Job security - Good
Promotions - Good

Dislikes

Some of the process working environment is not good

Work-life balance - Poor

Work Details

Good

Work timings: Flexible Timings

Work related travel: This is a desk job.

Critical Incident Manager in Lucknow

Full Time

IT Infrastructure Services Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 08 Jun 2018

Likes

It a good company

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Appraisal,

Work Details

Work days: Monday to Friday (Flexible Timings)

Critical Incident Manager in Bangalore / Bengaluru

IT Infrastructure Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Feb 2022

Likes

Organised except yearly salary rise

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Monday to Friday (Flexible Timings)

Critical Incident Manager in Lucknow

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 18 Dec 2021

Likes

It's nice place work.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Critical Incident Manager in Bangalore Rural

Operations Support Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 29 Mar 2021

Likes

Good work environment and culture.

Skill development - Good
Job security - Good

Dislikes

Destipe of covid situation company is forcing employees to come back to ofc however there is no impact to delivery.

Salary - Poor
Promotions - Poor
Work-life balance - Poor

Work Details

One will end up having no personal life as u will be working no less than 10-13 hrs

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Critical Incident Manager in Noida

It Support Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

4.0

Job security

2.0

Promotions

2.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 26 Sep 2020

Likes

No work pressure, work if you are willing to or else leave it. So. Eone else will do it.

Job security - Good

Dislikes

Worst HR department than any other organisation. It's a challenge dealing with them,rude, non cooperative, absolutely no coordination between their own department and everyone is boss here. Pathetic hygiene in campus, you will get the feeling of public toilet using washrooms and other things to notice is stray dogs roa. Ing in the campus which they call adipted ones. No rest policy which means that if you become sick in office, management won't allow you to take rest. Inhuman conditions....Read More

Skill development - Bad
Promotions - Poor
Work satisfaction - Poor
Company culture - Bad

Work Details

No work defined. Will have to deal with illiterate management who don't know how to even write a single line in english and they have become manager based on their tenure.

Work timings: Flexible Timings

Work related travel: This is a desk job.

Critical Incident Manager in Chennai

Infrastructure Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 02 Apr 2019

Likes

Learning

Dislikes

Management and work structure

Salary - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work was ok. People leave manager not company.

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within Country.

Critical Incident Manager in Noida

Full Time

IT Infrastructure Services Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Mar 2023

Likes

Too early to comment

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Too early to comment

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

What people are saying about HCLTech

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 20 HCLTech reviews submitted by HCLTech employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if HCLTech is the right company for you. 57% of employees reported the worki...Read more

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