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Globiva Customer Service Associate Reviews

based on 57 reviews
Updated 18 Dec, 2024

Overall Rating

3.2/5
How AmbitionBox ratings work?

Category Ratings

3.1

Work-Life balance

3.0

Company culture

2.9

Salary & Benefits

2.8

Work Satisfaction

2.8

Skill development

2.5

Job Security

2.3

Promotions/Appraisal

Top Mentions in Globiva Customer Service Associate Reviews

57 reviews found

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Customer Service Associate Jobs at Globiva

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People also ask about Globiva's Customer Service Associates

Is Globiva a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 57 employee reviews, it's clear that most customer service associates have an average experience working at Globiva. Work-Life balance holds the highest rating at 3.1, while career growth is rated the lowest amongst all factors at 2.3. Read reviews about work-life balance and career growth on AmbitionBox.
Does Globiva pay their Customer Service Associates well?
According to AmbitionBox reviews, Globiva customer service associates rate their salary and benefits at 2.9 out of 5, based on 57 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Globiva's customer service associates salaries here and to read reviews specifically about salary and benefits at Globiva for customer service associates, click here.
How is the work culture at Globiva for Customer Service Associates?
Work culture at Globiva for customer service associates is rated 3.0 out of 5 by 57 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Globiva for customer service associates, click here.
How is the job security at Globiva for Customer Service Associates?
Based on 57 reviews on AmbitionBox, Globiva's customer service associates rate job security at 2.5 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Globiva. To read reviews about job security at Globiva for customer service associates, click here.

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Gender Based Ratings for Globiva Customer Service Associate

based on 54 reviews
3.3
Rated by 20 Women

Rated 3.4 for Company Culture and 3.3 for Work-Life Balance

women
3.1
Rated by 34 Men

Rated 3.0 for Salary & Benefits and 2.9 for Work-Life Balance

men

Working Days for Globiva Customer Service Associate

based on 57 reviews
Rotational Shift
67%
Monday to Saturday
21%
Other
10%
Alternate Saturday off
2%

Work Timings for Globiva Customer Service Associate

based on 57 reviews
Flexible timing
Strict (9.30am - 6.30pm)
Strict (9am - 6pm)
34%
9%
6%
51% employees reported other strict timings

Shift Timings for Globiva Customer Service Associate

based on 57 reviews
Day shift
Night shift
81%
19%

Business Travel for Globiva Customer Service Associate

based on 57 reviews
No travel
78%
Within city
20%
Within country
2%
Globiva Customer Service Associate Salary
based on 179 salaries
₹1.4 L/yr - ₹4 L/yr
15% less than the average Customer Service Associate Salary in India
View more details
healthInsurance
Health insurance
1 total response
softskill
Job/Soft skill training
3 total responses
meal
Cafeteria
1 total response
retirement
Retirement benefits
0 total responses
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