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Genpact Customer Support Executive Reviews

Updated 9 Jan, 2025
Overall Rating
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3.3/5
based on 21 reviews

Rating distribution

Category Ratings

3.5

Job security

3.3

Company culture

3.3

Work-life balance

3.2

Skill development

3.1

Salary

3.1

Promotions

3.1

Work satisfaction

What employees say about Genpact?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

Monday to Friday

55% employees reported

Flexible timing

Flexible timing

54% employees reported

Within city

Within city

36% employees reported

Gender based rating

4.0
female

Rated by Women

9 reviews

2.9
male

Rated by Men

10 reviews

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Top Mentions in Genpact Customer Support Executive Reviews

21 reviews found

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People also ask about Genpact's Customer Support Executives

Is Genpact a good place to work for Customer Support Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 21 employee reviews, it's clear that most customer support executives have an average experience working at Genpact. Job security holds the highest rating at 3.5, while salary is rated the lowest amongst all factors at 3.1. Read reviews about job security and salary on AmbitionBox.
Does Genpact pay their Customer Support Executives well?
According to AmbitionBox reviews, Genpact customer support executives rate their salary and benefits at 3.1 out of 5, based on 21 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Genpact's customer support executives salaries here and to read reviews specifically about salary and benefits at Genpact for customer support executives, click here .
How is the work culture at Genpact for Customer Support Executives?
Work culture at Genpact for customer support executives is rated 3.3 out of 5 by 21 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Genpact for customer support executives, click here .
How is the job security at Genpact for Customer Support Executives?
Based on 21 reviews on AmbitionBox, Genpact's customer support executives rate job security at 3.5 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Genpact. To read reviews about job security at Genpact for customer support executives, click here .

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Genpact Customer Support Executive Salary
based on 92 salaries
₹1.4 L/yr - ₹4.8 L/yr
10% more than the average Customer Support Executive Salary in India
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