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Genpact

3.8

based on 32.7k Reviews

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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Genpact Customer Support Executive Hyderabad / Secunderabad Reviews

Updated 27 Feb, 2025

Category Ratings

3.5

Company Culture

3.5

Job Security

3.4

Work-Life Balance

3.3

Skill Development

3.2

Work Satisfaction

3.0

Salary

3.0

Promotions

What employees say about Genpact?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

57% employees reported

Flexible timing

63% employees reported

No travel

71% employees reported

View more detailed insights

Gender based rating

4.0

Rated by Women

8 reviews

2.4

Rated by Men

4 reviews

Genpact is rated 3.8 out of 5 stars on AmbitionBox, based on 13 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the ... Read more

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13 reviews found

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Customer Support Executive in Hyderabad / Secunderabad

Full Time

University Level Educator Department

1.0

posted on 12 Oct 2024

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

What people are saying about Genpact

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excitingshark

works atGenpact

Hi everyone, What is the average salary range for Analyst L2 role at Sanofi? Also what are the potential perks and bonuses Sanofi offers to candidates who are relocating to Hyderabad?

Analyst Salary at Sanofi

10-12 LpA

12-15 LpA

15 - 18 LpA

2 participants.poll closed

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Customer Support Executive in Hyderabad / Secunderabad

Full Time

Back Office Department

5.0

posted on 13 Jun 2024

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Read Genpact Reviews based on similar designations

Customer Support Executive in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

5.0

posted on 15 Jun 2023

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Genpact.

Customer Support Executive in Hyderabad / Secunderabad

Full Time

BFSI, Investments & Trading Department

5.0

posted on 09 Jun 2023

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Customer Support Executive in Hyderabad / Secunderabad

Operations Support Department

4.0

posted on 04 May 2021

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

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Top Rated Mega Company - 2024

Top Rated Company for Women - 2024

Top Rated IT/ITES Company - 2024

HQ - New York, New York, United States (USA)

IT Services & Consulting

50k-1 Lakh Employees (India)

Public

Financial Services

EdTech

People also ask about Genpact, Hyderabad / Secunderabad Customer Support Executives

Is Genpact, Hyderabad / Secunderabad a good place to work for Customer Support Executives?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 13 employee reviews, it's clear that most customer support executives have an average experience working at Genpact, Hyderabad / Secunderabad. Company culture holds the highest rating at 3.5, while salary & benefits is rated the lowest amongst all factors at 3.0.

Does Genpact, Hyderabad / Secunderabad pay their Customer Support Executives well?

According to AmbitionBox reviews, Genpact, Hyderabad / Secunderabad customer support executives rate their salary and benefits at 3.0 out of 5, based on 13 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Genpact, Hyderabad / Secunderabad's customer support executives salaries here .

How is the work culture at Genpact, Hyderabad / Secunderabad for Customer Support Executives?

Work culture at Genpact, Hyderabad / Secunderabad for customer support executives is rated 3.5 out of 5 by 13 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.

How is the job security at Genpact, Hyderabad / Secunderabad for Customer Support Executives?

Based on 13 reviews on AmbitionBox, Genpact, Hyderabad / Secunderabad's customer support executives rate job security at 3.5 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Genpact, Hyderabad / Secunderabad.

Genpact Hyderabad / Secunderabad Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 13 Genpact reviews submitted by Genpact employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Genpact is the right company for you. 57% of employees reported the working days at Genpact as...