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Genpact Customer Success, Service & Operations Department Bangalore / Bengaluru Reviews

Updated 19 Feb, 2025
Overall Rating
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3.5/5
based on 231 reviews

Rating distribution

Category Ratings

3.8

Job security

3.5

Work-life balance

3.5

Skill development

3.4

Company culture

3.3

Work satisfaction

3.1

Salary

2.9

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What employees say about Genpact?

Insights from employee reviews on AmbitionBox

Workplace insights

Hybrid

Hybrid

78% employees reported

Monday to Friday

Monday to Friday

89% employees reported

Flexible timing

Flexible timing

58% employees reported

No travel

No travel

71% employees reported

Gender based rating

3.5
female

Rated by Women

64 reviews

3.5
male

Rated by Men

162 reviews

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Top Mentions in Genpact Customer Success, Service & Operations Department Bangalore / Bengaluru Reviews

231 reviews found

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Top Genpact Interview Questions

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Q3. What do you mean by balance sheet reconciliation could you explain briefly?
Q4. What is prepaid accounts and its journal entry ?
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People also ask about Genpact's Customer Success, Service & Operations Department in Bangalore / Bengaluru

Is Genpact's Customer Success, Service & Operations Department in Bangalore / Bengaluru a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 231 employee reviews, it's clear that most employees have an average experience working at Genpact's Customer Success, Service & Operations Department in Bangalore / Bengaluru. Job security holds the highest rating at 3.8, while career growth is rated the lowest amongst all factors at 2.9. Read reviews about job security and career growth on AmbitionBox.
Does Genpact's Customer Success, Service & Operations Department in Bangalore / Bengaluru pay their employees well?
According to AmbitionBox reviews, Genpact's Customer Success, Service & Operations Department in Bangalore / Bengaluru employees rate their salary and benefits at 3.1 out of 5, based on 231 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Genpact's Customer Success, Service & Operations Department in Bangalore / Bengaluru salaries here and to read reviews specifically about salary and benefits at Genpact's Customer Success, Service & Operations Department in Bangalore / Bengaluru, click here .
How is the work culture at Genpact's Customer Success, Service & Operations Department in Bangalore / Bengaluru?
Work culture at Genpact's Customer Success, Service & Operations Department in Bangalore / Bengaluru is rated 3.4 out of 5 by 231 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Genpact's Customer Success, Service & Operations Department in Bangalore / Bengaluru, click here .
How is the job security at Genpact's Customer Success, Service & Operations Department in Bangalore / Bengaluru?
Based on 231 reviews on AmbitionBox, Genpact's Customer Success, Service & Operations Department in Bangalore / Bengaluru employees rate job security at 3.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Genpact's Customer Success, Service & Operations Department in Bangalore / Bengaluru. To read reviews about job security at Genpact's Customer Success, Service & Operations Department in Bangalore / Bengaluru, click here .
Is work from home available at Genpact's Customer Success, Service & Operations Department in Bangalore / Bengaluru?
According to 46 AmbitionBox reviews, Genpact's Customer Success, Service & Operations Department in Bangalore / Bengaluru does not currently offer any work-from-home options. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.
How do I get a job at Genpact's Customer Success, Service & Operations Department in Bangalore / Bengaluru?
To get a job at Genpact's Customer Success, Service & Operations Department in Bangalore / Bengaluru, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Genpact interview questions and practice your responses to prepare thoroughly.

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