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3.5

based on 1.4k Reviews

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Fusion CX Customer Care Executive Kolkata Reviews

based on 49 reviews
Updated 2 Nov, 2024

Overall Rating

3.7/5
How AmbitionBox ratings work?

Category Ratings

3.6

Work-Life balance

3.6

Skill development

3.6

Work Satisfaction

3.5

Company culture

3.5

Salary & Benefits

3.4

Job Security

3.2

Promotions/Appraisal

Top Mentions in Fusion CX Customer Care Executive Kolkata Reviews

49 reviews found

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Top Fusion CX Customer Care Executive Interview Questions

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Q1. 2- What is BPO and it's complete name?
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Q2. Do you have desktop or laptop? Are you familiar with sy ... read more
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Q3. Are you comfortable to solve customer queries over emai ... read more
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Q4. What are B2B, B2C and C2C as well?
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People also ask about Fusion CX, Kolkata Customer Care Executives

Is Fusion CX, Kolkata a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 49 employee reviews, it's clear that most customer care executives have an average experience working at Fusion CX, Kolkata. Work-Life balance holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 3.2. Read reviews about work-life balance and career growth on AmbitionBox.
Does Fusion CX, Kolkata pay their Customer Care Executives well?
According to AmbitionBox reviews, Fusion CX, Kolkata customer care executives rate their salary and benefits at 3.5 out of 5, based on 49 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Fusion CX, Kolkata's customer care executives salaries here and to read reviews specifically about salary and benefits at Fusion CX, Kolkata for customer care executives, click here.
How is the work culture at Fusion CX, Kolkata for Customer Care Executives?
Work culture at Fusion CX, Kolkata for customer care executives is rated 3.5 out of 5 by 49 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Fusion CX, Kolkata for customer care executives, click here.
How is the job security at Fusion CX, Kolkata for Customer Care Executives?
Based on 49 reviews on AmbitionBox, Fusion CX, Kolkata's customer care executives rate job security at 3.4 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Fusion CX, Kolkata for customer care executives, click here.
How do I get a job at Fusion CX, Kolkata as a Customer Care Executive?
To get a job at Fusion CX, Kolkata as a Customer Care Executive, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Fusion CX interview questions and practice your responses to prepare thoroughly.

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Gender Based Ratings for Fusion CX Customer Care Executive Kolkata

based on 43 reviews
3.9
Rated by 18 Women

Rated 3.9 for Work-Life Balance and 3.9 for Company Culture

women
3.3
Rated by 25 Men

Rated 3.6 for Work Satisfaction and 3.5 for Skill Development

men

Working Days for Fusion CX Customer Care Executive Kolkata

based on 49 reviews
Rotational Shift
73%
Monday to Saturday
24%
Other
3%

Work Timings for Fusion CX Customer Care Executive Kolkata

based on 49 reviews
Flexible timing
Strict (10am - 7pm)
Strict (5pm - 2am)
36%
26%
6%
32% employees reported other strict timings

Shift Timings for Fusion CX Customer Care Executive Kolkata

based on 49 reviews
Day shift
Night shift
91%
9%

Business Travel for Fusion CX Customer Care Executive Kolkata

based on 49 reviews
No travel
66%
Within city
31%
Within country
3%
Fusion CX Customer Care Executive Salaries in Kolkata
based on 229 salaries
₹0.7 L/yr - ₹3 L/yr
44% less than the average Customer Care Executive Salary in India
View more details
cab
Office cab/shuttle
2 total responses
freemeal
Free meal
1 total response
softskill
Job/Soft skill training
6 total responses
meal
Cafeteria
1 total response
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