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Fusion CX
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Filter reviews by Fusion CX Customer Care Associate Reviews
Overall Rating
based on 24
reviews
What employees say about Fusion CX?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
50% employees reported
Flexible timing
38% employees reported
No travel
81% employees reported
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Gender based rating
Rated by Women
11 reviews
Rated by Men
11 reviews
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in Fusion CX Customer Care Associate Reviews
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Fusion CX.
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Career Advice
2w
a procurement specialist
Am I on right path?
Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks.
My breakthrough came when I joined as an order management specialist in Bangalore for ₹22K. To advance, I self-learned Excel, Power BI, coding, and automation, earning a specialist role. I also completed my MBA in Logistics & Supply Chain online. After four years, my salary reached ₹35K.
With management’s support, I transitioned to a procurement specialist role at ₹45K + ₹11K (night shift), later growing to ₹58K + ₹11K by optimizing processes.
Now, I’m preparing for an HR round and planning to ask for a 55% hike. Am I on the right track? How can I accelerate my career growth?
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People also ask about Fusion CX's Customer Care Associates
Is Fusion CX a good place to work for Customer Care Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 24 employee reviews, it's clear that most customer care associates have an average experience working at Fusion CX.
Company culture holds the highest rating at 2.9, while career growth is rated the lowest amongst all factors at 2.1.
Does Fusion CX pay their Customer Care Associates well?
According to AmbitionBox reviews, Fusion CX customer care associates rate their salary and benefits at 2.4 out of 5, based on 24 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Fusion CX's customer care associates salaries
here
and to read reviews specifically about salary and benefits at Fusion CX for customer care associates,
click here
.
How is the work culture at Fusion CX for Customer Care Associates?
Work culture at Fusion CX for customer care associates is rated 2.9 out of 5 by 24 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction.
How is the job security at Fusion CX for Customer Care Associates?
Based on 24 reviews on AmbitionBox, Fusion CX's customer care associates rate job security at 2.3 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Fusion CX.
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42%
less
than the average Customer Care Associate Salary in India
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Office cab/shuttle
1 total
response
Retirement benefits
0 total
responses
Stock options
0 total
responses
Annual health checkup
0 total
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