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This company page is being actively managed by EXL Service Team. If you also belong to the team, you can get access from here

EXL Service

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based on 6.7k Reviews

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EXL Service CCE Reviews

based on 22 reviews

Updated 31 Aug, 2023

Overall Rating

3.8/5

How AmbitionBox ratings work?

5

12

4

4

3

2

2

1

1

3

Category Ratings

4.2

Job Security

4.1

Company culture

3.8

Promotions/Appraisal

3.7

Skill development

3.7

Work Satisfaction

3.7

Salary & Benefits

3.7

Work-Life balance

EXL Service is rated 3.8 out of 5 stars on AmbitionBox, based on 22 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

Read more

EXL Service is rated 3.8 out of 5 stars on AmbitionBox, based on 22 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

Top Mentions in EXL Service CCE Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

22 reviews found

Sort by: Popular

CCE in Noida

Full Time

·

Life Insurance Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 31 Aug 2023

Likes

Friendly Environment Learning Opportunity

Dislikes

Less Salary

Work Details

Work days: Monday to Friday (Strict Timings)

CCE in Gurgaon / Gurugram

Full Time

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 24 Jan 2023

Likes

Very good👍

Dislikes

Very nice working experience with EXL family

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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CCE (working remotely)

Full Time

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 11 Feb 2023

Likes

This company is very best company

Dislikes

I like this company

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

CCE in Jaijaipur

Xpo Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 11 Jun 2022

Likes

Nothing

Dislikes

Everything

CCE in Noida

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

2.0

Job Security

1.0

Work-Life Balance

posted on 17 Mar 2021

Likes

It is not as good as the name suggests no work life balance salary is low .companies policies are not good appraisal are not fair. No hike n salary pathetic experience.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

CCE in Greater Noida

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 27 Apr 2021

Likes

Job security

Dislikes

Nothing much

Work Details

Nice

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

CCE in Noida

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 03 Sep 2022

Likes

Work culture

Dislikes

Partiality gggg. Hhhj. Dgg wrt

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

You are reading trusted reviews. Keep reading to find out more about EXL Service.

CCE

Billing Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 19 Jul 2018

Likes

Very Good Environment , All EXL employee good and sportive.

Dislikes

Logistics and Food facility

Work Details

Live Transportation billing (Reddaway)

Work timings: Strict Timings

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

CCE in Noida

British Gas Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

2.0

Company Culture

1.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 06 May 2018

Likes

I have already worked in exl service approximately 7 years, but experience was not good

Dislikes

Management and facilities

Work Details

Hectic work environment

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

CCE in Noida

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 20 Apr 2019

Likes

EXCELLENT EXPERIENCE

Work Details

Work days: Monday to Friday (Flexible Timings)

CCE in Noida

Operations Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

2.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

4.0

Job Security

1.0

Work-Life Balance

posted on 22 Jun 2020

Likes

VP Rajit Cheryl's management skills, AVP Geetanjali Joshi's attitude, she is awesome....many employee does not like her but I personally like her very much! Job securities.

Dislikes

No career growth, terrible appraisels like 600 per year. terrible management, poor salaries like minimum wages, dominant TLs, Very Poor HR specially Mar Harish and one above her the lady HR, they ask you to come down to the office in public mandatory holidays by covering the windows with curtains to avoide police patrolling van to notice the employee inside and many more things.

Work Details

Processing medical bills for Hartford insurances

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

CCE in Jaipur

Back office Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 23 Aug 2018

Likes

It's good platform for new joiner

Work Details

Work days: Rotational Shift (Flexible Timings)

CCE in Noida

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 10 May 2018

Likes

Job security

Dislikes

Job security

CCE in Noida

SCM & Logistics Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

1.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 15 Sep 2018

Likes

Yes

Dislikes

You work in Exl for passing the time but you can't expect your future.

Work Details

Work environment id decent.

Work days: Monday to Friday (Strict Timings)

CCE in Noida

Back office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 04 Jan 2019

Likes

It is very good company in bpo industry

Dislikes

There is no way to dislike

Work Details

Excited

Work timings: Flexible Timings

Work related travel: This job involves Travel Within Country.

CCE in Pune

Ppt Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 28 Aug 2019

Likes

Hi.good environment, friendly and co operative management, supportive AM & teammate s .

Dislikes

Nothing was there to dislike I enjoyed my job

Work Details

Goid

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

CCE

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 28 Aug 2019

Likes

Work environment

Dislikes

Professional Growth is very low..

Work Details

Was amazing experience

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

CCE in Noida

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 25 Sep 2019

Likes

Exl good company

Dislikes

Income

Work Details

Work days: Monday to Friday (Flexible Timings)

CCE in Pune

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

5.0

Job Security

2.0

Work-Life Balance

posted on 20 Mar 2019

Likes

Nothing

Dislikes

Zero holidays. Low incentives, low increaments.

CCE in Gurgaon / Gurugram

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 12 Sep 2018

Overall Rating

Top trending discussions

View All

effortlesswinner

Need help in deciding from the following offers

I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.

Got a question about EXL Service?

Ask anonymously on communities.

More about working at EXL Service

HQ - New York City,New York, United States
Analytics & KPO
10k-50k Employees (India)

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EXL Service CCE Reviews by Locations

EXL Service CCE Noida Reviews

EXL Service Reviews by Designations

EXL Service Senior Executive Reviews
EXL Service Senior Associate Reviews
EXL Service Assistant Manager Reviews
EXL Service Associate Reviews
EXL Service Executive Reviews
EXL Service Lead Assistant Manager Reviews
Show more
EXL Service Business Analyst Reviews
EXL Service Customer Care Executive Reviews
EXL Service Process Associate Reviews
EXL Service Back Office Executive Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 22 EXL Service reviews submitted by EXL Service employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if EXL Service is the right company for you. 70% of employees report...ed the working days at EXL Service as Monday to Friday. 56% employees reported the work timings at EXL Service as Strict timing. Read more

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EXL Service Reviews >
EXL Service CCE Reviews

Gender Based Ratings for EXL Service CCE

based on 21 reviews

3.2

Rated by 6 Women

Rated 2.5 for Job Security and 2.3 for Career Growth

3.9

Rated by 15 Men

Rated 4.3 for Job Security and 4.3 for Company Culture

Working Days for EXL Service CCE

based on 22 reviews

Monday to Friday

70%

Rotational Shift

18%

Monday to Saturday

6%

Other

6%

Work Timings for EXL Service CCE

based on 22 reviews

Flexible timing

Strict (8.30am - 5.30pm)

Strict (6pm - 4am)

44%

14%

7%

35% employees reported other strict timings

Shift Timings for EXL Service CCE

based on 22 reviews

Day shift

Night shift

87%

13%

Business Travel for EXL Service CCE

based on 22 reviews

No travel

75%

Within city

17%

Within country

8%

EXL Service CCE Salary

based on 55 salaries

₹1.2 L/yr - ₹3.4 L/yr

12% less than the average CCE Salary in India

View more details

Employee Benefits for EXL Service CCE

Office cab/shuttle

3 total responses

International/On-site exposure

1 total response

Free meal

1 total response

Health insurance

2 total responses

+4 more benefits

Compare EXL Service with

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3.9

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3.4

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TCS

3.7

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3.7

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