EXL Service Associate Manager Reviews

Likes

Nothing. Been regretting my decision of joining this place.

Dislikes

Everything. HRs are the worst. Company policies are stupid. Senior Management likes bootlickers. Especially in Retail. If anyone’s considering joining this hell think again.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing to like here

Dislikes

No growth and learning. No transparency and zero job security. People who has given many years to exl got fired a day after there project ended and they were not billable. Not employee friendly zero culture. Higher management is totally worthless

Likes

As per my 5 years working experience with EXL, I feel very good work life balance

Dislikes

Nothing as of now, reasons being I got everything like salary hike, promotion and Work life balance without any reference with higher management.

Work Details

Work policy: 1 day from office and 4 days from home

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Their work culture is good overe there all supervisors and managers are supportive.

Dislikes

Their salary structure they don't do increment as employee expectations. And also they don't offers good salary to their employees in insurance Process.

Likes

Employee Friendly company. Basic perks like cab service etc.

Dislikes

Mismanagement in case of inter team collaboration. Office politics in some cases.

Work Details

Work policy: 1 day a week

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Learning new skills.

Dislikes

They hire me by saying your office location is gurgaon but after a month they told me to relocate to Bangalore location because entire team belong from banglore office. They give me warning if you are not relocate than we terminate you. They give me option either you resign or else we terminate you.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Likes

Nothing to say about this company. Join on your own risk.

Dislikes

Three years continuosly I was billable. Recieved 4 rating in each year and got promoted recently but once project got over and after month they kept on redeploy and said you will be forced to put down the paper if they don't get any project during that time. Same thing happened for more then 900 employees at once and you will hear this news every month that some of your colleague is fired. So join on your own risk....Read More

Likes

The extra allowances which can be claimed to get tax benefits. Many projects have work on latest technologies.

Dislikes

Very bad work culture. They will make you slog for more than 12 hours. The management is highly insensitive. There is 0 work-life balance.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

EXL is good for experience people there he/she can explore his expertise after taking the Certification.

Dislikes

When we need to mark the half day there is no half day showing on their application.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country, Travel Within City, International Travel.

Likes

Dislikes

Management is not good they will give you very minimum basic payout and the manager's ego issue they don't how to handle the team, behaves very unprofessionally with the juniors.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work Form Home.

Dislikes

Toxic Work Environment -Poor management, lack of support, or office politics. Poor Leadership – Micromanagement, lack of vision, or unethical behavior from management.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Work life balance

Dislikes

For Associate/Senior Associate level employees, there is no visibility to what's happening in exl. Even small updates has to be heard from Team lead on what's app group. No access to Outlook, no access to hr updates, no access to csr activities. Everything has to informed by manager. No encouragement to enroll in skill development programs.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

My each and every managers were good with me throughout my EXL journey. Good thing about leaves management, good cultures

Dislikes

Canteen is not good, don’t get any varieties of food and very expensive

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

1. Work Culture & Environment – Many employees appreciate the professional yet friendly work culture. The company encourages collaboration and innovation. 2. Work-Life Balance – Depending on the project, work-life balance can be decent. Some roles may have demanding hours, but flexibility exists in certain functions.

Dislikes

While some roles have international exposure, not all employees get onsite opportunities, and growth may be slower in certain teams.

Likes

I like the culture and the atmosphere of the office. Management is also the plus point of the review and they should also be appreciated for there hard work.

Dislikes

Salary package is excellent for experienced. Fresher will get the decent amount.

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

In exl you have job security and also if you perform well definitely you will get growth. Work life balance

Dislikes

You will not get class room training session which increases your skills

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country.