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eClerx
based on 4.7k Reviews
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Full Time
Employee Relations Department
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Wonderful place to work
no cons
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Human Resources Department
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Everything is perfect.
Nothing.
Balanced.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Full Time
Recruitment & Talent Acquisition Department
Overall Rating
Top trending discussions
Full Time
Other Department
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Nothing except canteen
Toxicity starts from their HR and imagine how toxic their department would be. Divy Bagla HR is a Toxic HR there. She is arrogant and poor attitude female. Stay away!!!
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Administration Department
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Na
No timely promotion even after working timely
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Compensation & Benefits Department
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Very terrible I was working as a contractor there they did not treat me well. Lead are not supportive at all if you make one mistake they will not tolerate at all they will blame you always
No compensation, no shift timing
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Full Time
Employee Relations Department
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Eclerx is a Great Place To Work, the leaders, Management are very transparent believes in propelling learning and works together to achieve success. Environment is very friendly. Business is stable and growing.
Complete Night Shifts,limited Day Projects
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Recruitment & Talent Acquisition Department
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The friendly and supportive environment
Salary hike, Pressure related to appraisals and promotions Frequent changes in policies
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Recruitment & Talent Acquisition Department
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Good activities and outings
Interns make up the most of Human Resources, appraisal is very rare
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
HR Operations Department
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Nothing to like
Lot of politics
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Recruitment Marketing & Branding Department
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Good salary, culture and people
Employees working here from a longgg time are really bad
Work timings: Flexible Timings
Work related travel: This job involves Travel Within Country.
Full Time
Recruitment & Talent Acquisition Department
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Nothing is good.
Everything is worst.
Full Time
HR Operations Department
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The place is an Amazing place to work as a Fresher as you get to learn discipline, an exposure to what an MNC is. The peers are quite nice and helpful and their jolly nature makes the day.
The HR department is filled with people from customer support floor which makes the job difficult as they are completely unaware of what HR is about. The APGM in recruitment is soo harsh with her words and behaviour making the job even more worse.
The work life becomes good only with the peers and employees in the organisation and it is soo far nice.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Software Development Department
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Average job security
People leaving eclerx after 1-3 years because of low payment. Salary is nothing compared to the market. . Because of that people with least skills are getting jobs here.. and people without long-term personal goals can't do any better with company goals either. They are becoming bad managers and they wouldn't know how to utilise team skills. . There are many learning platforms but we don't have time out of work or in general life to learn them. Sometimes we have to work 16 Hrs a day because of poor management. . Appraisals are nothing but a joke. Just joke! What percentage would matter if you are already getting paid in pennies? I can't say any more. . Overall, don't waste your life and time here. If you really NEED IT, do not stay more than 1.5 to 2 years. After that RUN....Read More
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Investment Banking, Private Equity & VC Department
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The KM team tries its best in whatever way possible to get you ready for working in investment banking operations. They only do it because they know the level of candidates they've hired. Good exposure of the entire trade life cycle if you're working in IB operations - multiple accounts with them mainly ubs, jp, citi.
The people they hire. HR could be the biggest reason for the company's recent downfall. Employees here have a very casual approach and nothing here is systemic. Filled with freshers. Company would benefit if they reduce attrition rate by paying their employees well.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Voice \/ Blended Department
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Cab Facility
Everyday its Night shift so its Tiring and then there is sales in customer care which this company dont tell if i would have known about sales i would have gone for sales job itself they were hiving me 35k+ This was a joke and so stressfull after 4 Months that you will think to leave and third they have bonus ever three month for 9kbut there was 5 Month bonus they cut mine 6k by saying performance but who were underperformnace they even got it managers are Theif...Read More
Full Time
Recruitment & Talent Acquisition Department
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Work Exposure is good
They have the worst Management. The Retainership contract was the worst contract I have signed. They promised me a year's contract and divided it into two halves. I wasn't even put on a notice period that was humane.
Work days: Monday to Saturday (Strict Timings)
Full Time
Non Voice Department
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Some of the staffs.
Worst Work Environment, I experienced in my life. It was my first job ever. In initial 2-3 months they will be behaving like they are the best managers in the world they are so caring. They will keep the fix rotational time . But after 2-3 months they keep all the existing times in 1 week only. For example - if today my shift time is 12:30 am to 9:30am my tomorrow's shift will be 6:30pm to 3:30am or 4:30 to 1:30am . Like seriously??? And also in the work load they won't give us break time to time . If I will be 5 mins late because of customer. They will blame us for dragging the chat and we will miss our breaks and now We have to wait for more 2 hours. Or sometimes if we are having shift time of 4:30 our first break will be at 9:30pm. Like seriously??? What we gonna do till then . Why should we starve due to LAT team requirement. Also they adjust our weekoffs without our permission then they just say that," hum aapke liye break times adjust karte hai . Toh aap ye hamare liye karo na. ". Seriously man I was so done with the company and they are literally pressurizing us with their behaviour and sales target. I understand sales target is also important. But sometimes customer concern is very much different we can't just force the customer about the mobile services...Read More
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Customer Success, Service & Operations - Other Department
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eClerx overall is a good company but the management is worst
Job security and they treat you as hell none like anything. I do not mind that they removed me from PCIP but why they treated to a new joiner like outsider and hold accountable for every negative thing which I was not responsible. It was like their plan to put every negative part of the process on new joiner and remove them every year. Why management handling remotely and how owners are allows this. It's good that I am not part of this anymore....Read More
Full Time
Operations Support Department
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In customer operations, nothing is good in this company. People are frustrated and want to leave. Those who work are not appreciated and no growth opportunities are their for them. Rest, they fire people for cost cutting.
No promotions, no appraisals, no leaves, no work life balance, working on weekoffs as well, terminations and many more.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Investment Banking, Private Equity & VC Department
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Good place to kickstart hour career as a fresher. You learn about how corporate culture works.With eClerx you get a chance to work with top investment banks learn everything you can and move on.
Work culture is really very poor, pls don’t expect any work life balance. I had to stretch 4-5 hours ahead of my shift time to handle the volume spike without any kind of appreciation for the efforts . This was my personal experience might vary from team to team.
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Full Time
Business Process Quality Department
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Very much disappointing company.. I would not refer to anyone
No management.. no job satisfaction... No growth... No work life balance....work stress... Management issues...
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
After Sales Service & Repair Department
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I like the work culture and people are always ready to help you.
Office location is far for me so traveling is what I don’t like yes they provide cab services but the application doesn’t work for many users like myself provide laptops but not allowed to work from home.
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
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