i
eClerx
based on 4.8k Reviews
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Full Time
Business Intelligence & Analytics Department
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Good working culture
No comments
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves International Travel.
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Full Time
Business Intelligence & Analytics Department
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Cooperative, Supportive
Nothing to say
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Data Science & Machine Learning Department
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good i like the company
good i like the company
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Data Science & Analytics - Other Department
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Work life balance is good
No skill development related work,
Full Time
Data Science & Machine Learning Department
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good company to work with
no as such
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Business Intelligence & Analytics Department
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Work life balance
Yearly increment is less. No Career Growth.
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Business Intelligence & Analytics Department
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Good for learning
Poor appraisal
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Business Intelligence & Analytics Department
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Good for learning
poor appraisal
Full Time
Technology / IT Department
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Professionalism | Work life balance
Less increment
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Data Science & Machine Learning Department
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Initial they had provided WFH, I've no idea about Office environment. For skill development they provide good opportunities and platforms.
No Job Security. Don't focus on Work life balance and work satisfaction. No Variables and very less Appraisals.
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Business Intelligence & Analytics Department
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They will leave employees when they are in crisis.
They will employees when they are in crisis
Work related travel: This is a desk job.
Full Time
Non Voice Department
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To be honest nothing in the company is likable
Operations are literally like a scam, you would be forced to do sales with target in the name of customer support and above that there's zero incentives for sales. The work life balance does not exist and the management doesn't care about any employee. The only thing they want is numbers and sales!
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Data Science & Machine Learning Department
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Many managers were supportive and promoted healthy environment.
The managers at my last project were totally toxic and made everyone to work 14 hours a day, compulsory WFO at no extra pay, even for people who stayed more than 100 kms away, close to 30 people resigned in 4 months. Also illegal misuse of PCIP(Performance correction program) without any clear proof and many put into VRP pool(bench), again no specific reason and HR played blind to these managers. Vertical was digital so be careful and ask specifically about work ethics when you interview....Read More
Full Time
Engineering Department
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People are congenial and helping. The upper management is good but the mid and most project managers are coming from ops background so less flexible and more procedural
Doesnt want to foray into big tech and depends solely on kpo/support/bpo and some automation. Like services industry it will use some bombastic terms for laymans works
Full Time
Software Development Department
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Average job security
People leaving eclerx after 1-3 years because of low payment. Salary is nothing compared to the market. . Because of that people with least skills are getting jobs here.. and people without long-term personal goals can't do any better with company goals either. They are becoming bad managers and they wouldn't know how to utilise team skills. . There are many learning platforms but we don't have time out of work or in general life to learn them. Sometimes we have to work 16 Hrs a day because of poor management. . Appraisals are nothing but a joke. Just joke! What percentage would matter if you are already getting paid in pennies? I can't say any more. . Overall, don't waste your life and time here. If you really NEED IT, do not stay more than 1.5 to 2 years. After that RUN....Read More
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Investment Banking, Private Equity & VC Department
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The KM team tries its best in whatever way possible to get you ready for working in investment banking operations. They only do it because they know the level of candidates they've hired. Good exposure of the entire trade life cycle if you're working in IB operations - multiple accounts with them mainly ubs, jp, citi.
The people they hire. HR could be the biggest reason for the company's recent downfall. Employees here have a very casual approach and nothing here is systemic. Filled with freshers. Company would benefit if they reduce attrition rate by paying their employees well.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Voice \/ Blended Department
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Cab Facility
Everyday its Night shift so its Tiring and then there is sales in customer care which this company dont tell if i would have known about sales i would have gone for sales job itself they were hiving me 35k+ This was a joke and so stressfull after 4 Months that you will think to leave and third they have bonus ever three month for 9kbut there was 5 Month bonus they cut mine 6k by saying performance but who were underperformnace they even got it managers are Theif...Read More
Full Time
Recruitment & Talent Acquisition Department
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Work Exposure is good
They have the worst Management. The Retainership contract was the worst contract I have signed. They promised me a year's contract and divided it into two halves. I wasn't even put on a notice period that was humane.
Work days: Monday to Saturday (Strict Timings)
Full Time
Non Voice Department
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Some of the staffs.
Worst Work Environment, I experienced in my life. It was my first job ever. In initial 2-3 months they will be behaving like they are the best managers in the world they are so caring. They will keep the fix rotational time . But after 2-3 months they keep all the existing times in 1 week only. For example - if today my shift time is 12:30 am to 9:30am my tomorrow's shift will be 6:30pm to 3:30am or 4:30 to 1:30am . Like seriously??? And also in the work load they won't give us break time to time . If I will be 5 mins late because of customer. They will blame us for dragging the chat and we will miss our breaks and now We have to wait for more 2 hours. Or sometimes if we are having shift time of 4:30 our first break will be at 9:30pm. Like seriously??? What we gonna do till then . Why should we starve due to LAT team requirement. Also they adjust our weekoffs without our permission then they just say that," hum aapke liye break times adjust karte hai . Toh aap ye hamare liye karo na. ". Seriously man I was so done with the company and they are literally pressurizing us with their behaviour and sales target. I understand sales target is also important. But sometimes customer concern is very much different we can't just force the customer about the mobile services...Read More
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Customer Success, Service & Operations - Other Department
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eClerx overall is a good company but the management is worst
Job security and they treat you as hell none like anything. I do not mind that they removed me from PCIP but why they treated to a new joiner like outsider and hold accountable for every negative thing which I was not responsible. It was like their plan to put every negative part of the process on new joiner and remove them every year. Why management handling remotely and how owners are allows this. It's good that I am not part of this anymore....Read More
Full Time
Operations Support Department
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In customer operations, nothing is good in this company. People are frustrated and want to leave. Those who work are not appreciated and no growth opportunities are their for them. Rest, they fire people for cost cutting.
No promotions, no appraisals, no leaves, no work life balance, working on weekoffs as well, terminations and many more.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
8-13 Yrs
₹ 15-30 LPA
Genpact
WNS
TCS
Infosys