ContactPoint 360 Chat and Email Support Executive Reviews
Updated 21 Jun, 2024
Overall Rating
5.0/5
based on 1
review
Rating distribution
Category Ratings
5.0
Company culture
5.0
Job security
5.0
Salary
5.0
Work-life balance
5.0
Skill development
5.0
Promotions
5.0
Work satisfaction
ContactPoint 360 is rated
5.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
...
Read more
ContactPoint 360 is rated
5.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Support Associate in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 03 Sep 2024
Likes
Work culture
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing to dislike
Customer Support Associate in
Bangalore / Bengaluru
Full Time
·
Administration & Staff Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
3.0
Skill development
3.0
Job security
3.0
Promotions
4.0
Work satisfaction
3.0
Company culture
5.0
Work-life balance
posted on 02 May 2024
Likes
I like the work life balance and enjoyed
Work satisfaction - Good
Work-life balance - Excellent
Dislikes
Suddenly there is some or the other deduction and salary slip isn't the same.
Customer Service Associate in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 22 Apr 2024
Likes
Great place to work. Supportive manegement
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
No
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Bangalore / Bengaluru
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 01 Jun 2023
Likes
Contact Point 360 is a great office to learn a lot. I'm lucky to be part of CP360 and I would thank them for their extremely efforts to put employees as their first preferences. The teammates are friendly and you will enjoy working here and have a great and valuable time by learning a lot of things. I would recommend my friends and others for our CP360 family and join and shine along with us. Such a great platform and an overall wonderful experience. I would rate it 5 out of 5 ⭐⭐⭐⭐⭐...Read More
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing to dislike.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 29 Jun 2023
Likes
Great place to work. The work culture is really good and you get a chance to learn many things from this workplace. I really appreciate and thank you so much for all of the opportunities this company has provided me which has not only helped but, is helping me to grow professionally.Colleagues and mentors are very supportive.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
There is no negative to say about our company. Being employed with CP 360 makes me very happy.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Team Lead in
Bangalore / Bengaluru
Full Time
·
Operations Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
4.0
Work-life balance
posted on 16 Oct 2023
Likes
Work life balance is the only pro of working with this company.
Work-life balance - Good
Dislikes
- Worst work culture
- Very poor management
- Micromanagement at every step
- Social media stalking is one of the biggest threats
- Management is least bothered about what is happening in the teams
- Worst leadership ever
- Managers practice favoritism openly
- Completely biased outlook
- No growth opportunity, no independence or ownership of work
- Absolute humiliation at every step due to biased attitude of manager
- Senior management is a puppet in the hands of the manager, paying no attention to the well being of employees
- The most inefficient HR team that operates manually
The list is endless!!...Read More
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 29 Jun 2023
Likes
I glad to say best company for freshers and experience there is a good environment and supporting employees we learn more skills and experience.since I started my Career from 2.5months. Im very happy for part of contact point 360
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
I'm comfortable with all facilities
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
International Travel.
Customer Support Associate in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
4.0
Skill development
5.0
Job security
5.0
Promotions
4.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 03 Jun 2023
Likes
Being employed with CP 360 makes me very happy. They are always concerned about the quality of job security for their staff. I felt quite comfortable there, and I became more motivated. I am overjoyed to have a wonderful Manager and a good Tls.
Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good
Dislikes
Nathing
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Bangalore Rural
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 31 May 2023
Likes
Very good environment, Very supportive and friendly colleagues to the positive work environment. I am truly fortunate to be part of such an amazing company.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
People always likes this type of company. There is no dislikes.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 21 Jun 2023
Likes
The work environment is dynamic and fast-paced, keeping me engaged and motivated. Additionally, the company offers competitive compensation and benefits, along with various employee perks.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Not available
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Other ContactPoint 360 Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Front end Developer in
Kolkata (working remotely)
Full Time
·
Software Development Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Salary
3.0
Skill development
4.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
5.0
Work-life balance
posted on 06 Feb 2025
Likes
work life balance
Salary - Good
Job security - Good
Work-life balance - Excellent
Dislikes
Internal politics, some toxicity because of it. Same kind of projects gets stale and boring. No flexibility in work timings. Some micromanagement and constant changing of rules by lead.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Marketing Manager in
Bangalore / Bengaluru
Full Time
·
Marketing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
4.0
Skill development
3.0
Job security
4.0
Promotions
5.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 10 May 2024
Likes
Very good management team.
Salary - Excellent
Skill development - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good
Dislikes
It’s mostly shift timings
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
QA Tester in
Bangalore / Bengaluru
Full Time
·
Software Development Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 05 Nov 2023
Likes
Nothing, please don't join this company
SDET TEAM is worst here
BPO is comparatively good
Dislikes
After 3 months , they will start laying off people, no job security and all, dirty politics inside the company, they will not review our work
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Sme Associate in
Mississauga (working remotely)
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 07 Apr 2024
Likes
Supportive management
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Less interaction with colleague due to working from home
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
Operations Executive in
Bangalore / Bengaluru
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 05 Jun 2023
Likes
It's being two months to be a part of Contact Point 360.I feel happy to work here with encouraging management,supportive team leads, friendly colleagues, the company environment motivates to achieve better position. It's being glad to start up my career here.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Business Intelligence Analyst in
Gurgaon / Gurugram
Full Time
·
Business Intelligence & Analytics Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 09 Nov 2023
Likes
The only thing I like is work from home.
Dislikes
Work Culture, Toxicity, Appraisal, everything is bad.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Front end Developer in
Kochi (working remotely)
Full Time
·
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
5.0
Work-life balance
posted on 07 Feb 2024
Likes
Nothing to like
Work-life balance - Excellent
Dislikes
Treats employees like labours
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Subject Matter Expert Specialist in
Bangalore Rural
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 31 May 2023
Likes
Good experience and wonderful environment for learning and built your skills. Great management to enhance your career growth and development. Proud to be a part of CP 360 family.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nil
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Admin Manager in
Bangalore / Bengaluru
Full Time
·
Customer Success, Service & Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 31 May 2023
Likes
Up coming opportunities and the support of management awesome the culture team support keep my mind to work hasel free
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
There nothing to dislike about the company
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Team Member
in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 31 May 2023
Likes
I feel more at home, more comfortable, more under control and more supported than ever. This employer really cares about your growth, both professional and personal.🙂
People also ask about ContactPoint 360's Chat and Email Support Executives
How is ContactPoint 360 to work for?
ContactPoint 360 is rated 5.0 out of 5, based on 1 reviews by employees on AmbitionBox.
ContactPoint 360 is known for Company culture which is rated at the top and given a rating of 5.0. However, Company culture is rated the lowest at 5.0 and can be improved. To know first hand how it is like to work at ContactPoint 360 read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at ContactPoint 360?
According to AmbitionBox ratings, ContactPoint 360 employees rate its salary and benefits as 5.0 out of 5. You can know more about ContactPoint 360 Salaries at AmbitionBox
How is the work culture at ContactPoint 360?
Work culture is rated 5.0 at ContactPoint 360 by 1 employees. While job security is rated 5.0 and work-life balance is rated 5.0 at ContactPoint 360. Read detailed reviews by employees of ContactPoint 360 on AmbitionBox.