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Engaged Employer
ContactPoint 360
4.4
based on 87 Reviews
Company Overview
Company Locations
Working at ContactPoint 360
Company Summary
Overall Rating
4.4/5
based on 87 reviews
18% above
industry average
Highly rated for
Work-life balance, Work satisfaction, Company culture
Work Policy
Monday to Friday
50% employees reported
Flexible timing
70% employees reported
No travel
76% employees reported
Night shift
68% employees reported
View detailed work policy
Top Employees Benefits
Office cab/shuttle
2 employees reported
Job/Soft skill training
2 employees reported
Office gym
1 employee reported
Cafeteria
1 employee reported
View all benefits
About ContactPoint 360
Founded in2007 (18 yrs old)
India Employee Count201-500
Global Employee Count1k-5k
HeadquartersMississauga, Canada, United States (USA)
Office Locations
--
Websitecontactpoint360.com
Primary Industry
Other Industries
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At ContactPoint360, we partner with the world’s most innovative and Fortune 500 companies, crafting bespoke, efficient solutions that enhance their CX journey. More than a BPO, we are revolutionaries blending human insight with the transformative power of empathy and advanced technology. We believe in simplicity, not complexity.
Our team brings together the brightest minds to customize technology and leverage data, ensuring that our Digital CX, Content Moderation, AI Services, Trust & Safety, and AR Management solutions are not only effective but also transformative. Our commitment lies in realizing our partners’ visions, protecting and propelling their interests with meaningful innovation. That’s what sets us apart - that’s what makes us ContactPoint360.
We're proud to have a presence in 9 countries, with 10 delivery centers that support 36 languages, 24-7, 365 days a year.
ContactPoint 360 Ratings
based on 87 reviews
Overall Rating
4.4/5
How AmbitionBox ratings work?
5
60
4
10
3
5
2
2
1
10
Category Ratings
4.4
Work-life balance
4.3
Work satisfaction
4.2
Company culture
4.2
Salary
4.1
Job security
4.1
Skill development
4.0
Promotions
ContactPoint 360 is rated 4.4 out of 5 stars on AmbitionBox, based on 87 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
ContactPoint 360 Reviews
Top mentions in ContactPoint 360 Reviews
+ 3 more
Compare ContactPoint 360 with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 4.4/5 based on 87 reviews | 3.6/5 based on 2k reviews | 3.9/5 based on 29.3k reviews | 3.8/5 based on 26.1k reviews |
Highly Rated for | Work-life balance Work satisfaction Salary | No highly rated category | Skill development Work-life balance Job security | Job security |
Critically Rated for | No critically rated category | Promotions Salary | No critically rated category | Promotions Salary |
Primary Work Policy | - | Work from office 58% employees reported | Work from office 70% employees reported | Work from office 75% employees reported |
Rating by Women Employees | 4.5 Good rated by 40 women | 3.6 Good rated by 645 women | 3.7 Good rated by 8.9k women | 3.8 Good rated by 7.6k women |
Rating by Men Employees | 4.3 Good rated by 45 men | 3.6 Good rated by 1.2k men | 4.0 Good rated by 18.8k men | 3.8 Good rated by 17.2k men |
Job security | 4.1 Good | 3.6 Good | 3.8 Good | 4.0 Good |
View more
ContactPoint 360 Salaries
ContactPoint 360 salaries have received with an average score of 4.2 out of 5 by 87 employees.
Software Engineer
(10 salaries)
Unlock
₹4.5 L/yr - ₹8 L/yr
Quality Analyst
(9 salaries)
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₹3 L/yr - ₹5.5 L/yr
Client Support Executive
(8 salaries)
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₹2.4 L/yr - ₹3.4 L/yr
Python Developer
(6 salaries)
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₹4 L/yr - ₹7.5 L/yr
Customer Support Executive
(6 salaries)
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₹2.5 L/yr - ₹4.5 L/yr
Customer Service Associate
(6 salaries)
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₹2.8 L/yr - ₹3.5 L/yr
QA Tester
(6 salaries)
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₹4.2 L/yr - ₹5.5 L/yr
Operations Manager
(6 salaries)
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₹9 L/yr - ₹12 L/yr
Real Time Analyst
(6 salaries)
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₹2.8 L/yr - ₹3.5 L/yr
Senior Software Engineer
(5 salaries)
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₹9.5 L/yr - ₹12 L/yr
ContactPoint 360 Jobs
Popular Designations ContactPoint 360 Hires for
Ce Specialist
Create job alerts
Marketing
Create job alerts
Supply Chain Coordinator
Create job alerts
Content Designer
Create job alerts
Email Marketing Specialist
Create job alerts
Marketing Expert
Create job alerts
Popular Skills ContactPoint 360 Hires for
Current Openings
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ContactPoint 360 FAQs
When was ContactPoint 360 founded?
ContactPoint 360 was founded in 2007. The company has been operating for 18 years primarily in the Analytics & KPO sector.
Where is the ContactPoint 360 headquarters located?
ContactPoint 360 is headquartered in Mississauga, Canada.
How many employees does ContactPoint 360 have in India?
ContactPoint 360 currently has approximately 200+ employees in India.
Does ContactPoint 360 have good work-life balance?
ContactPoint 360 has a work-life balance rating of 4.4 out of 5 based on 80+ employee reviews on AmbitionBox. 80% employees rated ContactPoint 360 4 or above on work-life balance. This rating reflects the company's efforts to help employees maintain a healthy balance between their personal and professional lives. We encourage you to read ContactPoint 360 work-life balance reviews for more details
Is ContactPoint 360 good for career growth?
Career growth at ContactPoint 360 is highly regarded, with promotions and appraisal rating of 4.0. 80% employees rated ContactPoint 360 4 or above on promotions/appraisal indicating that a significant portion of employees are satisfied with career growth opportunities. We recommend reading ContactPoint 360 reviews for more detailed insights.
What are the pros of working in ContactPoint 360?
Working at ContactPoint 360 offers several advantages that make it an appealing place for employees. The company is highly rated for work life balance, work satisfaction and company culture, based on 80+ employee reviews on AmbitionBox.
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