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Engaged Employer
ContactPoint 360
3.8
based on 44 Reviews
Company Overview
Company Locations
Working at ContactPoint 360
Company Summary
ContactPoint 360 delivers tailored customer experience solutions for leading corporations, integrating advanced technology and human insights to enhance service delivery.
Overall Rating
3.8/5
based on 44 reviews
3% above
industry average
Highly rated for
Work-life balance
Critically rated for
Promotions, Job security
Work Policy
Monday to Friday
65% employees reported
Flexible timing
50% employees reported
No travel
91% employees reported
Night shift
54% employees reported
View detailed work policy
Top Employees Benefits
Office cab/shuttle
2 employees reported
Job/Soft skill training
2 employees reported
Office gym
1 employee reported
Cafeteria
1 employee reported
View all benefits
About ContactPoint 360
Founded in2007 (18 yrs old)
India Employee Count201-500
Global Employee Count1k-5k
HeadquartersMississauga, Canada, United States (USA)
Office Locations
--
Websitecontactpoint360.com
Primary Industry
Other Industries
--
At ContactPoint360, we partner with the world’s most innovative and Fortune 500 companies, crafting bespoke, efficient solutions that enhance their CX journey. More than a BPO, we are revolutionaries blending human insight with the transformative power of empathy and advanced technology. We believe in simplicity, not complexity.
Our team brings together the brightest minds to customize technology and leverage data, ensuring that our Digital CX, Content Moderation, AI Services, Trust & Safety, and AR Management solutions are not only effective but also transformative. Our commitment lies in realizing our partners’ visions, protecting and propelling their interests with meaningful innovation. That’s what sets us apart - that’s what makes us ContactPoint360.
We're proud to have a presence in 9 countries, with 10 delivery centers that support 36 languages, 24-7, 365 days a year.
ContactPoint 360 Ratings
based on 44 reviews
Overall Rating
3.8/5
How AmbitionBox ratings work?
5
19
4
8
3
5
2
2
1
10
Category Ratings
4.0
Work-life balance
3.7
Work satisfaction
3.6
Company culture
3.5
Salary
3.4
Skill development
3.3
Job security
3.2
Promotions
ContactPoint 360 is rated 3.8 out of 5 stars on AmbitionBox, based on 44 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
ContactPoint 360 Reviews
Top mentions in ContactPoint 360 Reviews
+ 1 more
Compare ContactPoint 360 with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 3.8/5 based on 44 reviews | 3.6/5 based on 2k reviews | 3.9/5 based on 30.1k reviews | 3.8/5 based on 26.7k reviews |
Highly Rated for | Work-life balance | No highly rated category | Skill development Work-life balance Job security | Job security |
Critically Rated for | Promotions Job security | Promotions Salary | No critically rated category | Promotions Salary |
Primary Work Policy | - | Work from office 56% employees reported | Work from office 67% employees reported | Work from office 74% employees reported |
Rating by Women Employees | 4.1 Good rated by 22 women | 3.6 Good rated by 662 women | 3.7 Good rated by 9.1k women | 3.8 Good rated by 7.7k women |
Rating by Men Employees | 3.6 Good rated by 21 men | 3.5 Good rated by 1.2k men | 4.0 Good rated by 19.4k men | 3.8 Good rated by 17.6k men |
Job security | 3.3 Average | 3.6 Good | 3.8 Good | 4.0 Good |
View more
ContactPoint 360 Salaries
ContactPoint 360 salaries have received with an average score of 3.5 out of 5 by 44 employees.
Quality Analyst
(9 salaries)
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₹3 L/yr - ₹5.5 L/yr
Client Support Executive
(8 salaries)
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₹2.4 L/yr - ₹3.4 L/yr
Software Engineer
(8 salaries)
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₹4.5 L/yr - ₹7.5 L/yr
Python Developer
(6 salaries)
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₹4 L/yr - ₹7.5 L/yr
Customer Support Executive
(6 salaries)
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₹2.5 L/yr - ₹4.5 L/yr
Senior Software Engineer
(6 salaries)
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₹9.5 L/yr - ₹12 L/yr
Customer Service Associate
(6 salaries)
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₹2.8 L/yr - ₹3.5 L/yr
QA Tester
(6 salaries)
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₹4.2 L/yr - ₹5.5 L/yr
Operations Manager
(6 salaries)
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₹9 L/yr - ₹12 L/yr
Real Time Analyst
(6 salaries)
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₹2.8 L/yr - ₹3.7 L/yr
ContactPoint 360 Jobs
Popular Designations ContactPoint 360 Hires for
Digital Marketing Specialist
Create job alerts
Senior Technical Content Writer
Create job alerts
Ce Specialist
Create job alerts
Supply Chain Coordinator
Create job alerts
Content Designer
Create job alerts
Email Marketing Specialist
Create job alerts
Laravel Developer
Create job alerts
Marketing Expert
Create job alerts
Popular Skills ContactPoint 360 Hires for
Compare ContactPoint 360 with
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3.7
Genpact
3.8
Tech Mahindra
3.5
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3.5
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3.7
Infosys
3.6
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3.8
EXL Service
3.7
Access Healthcare
3.9
S&P Global
4.1
Straive
3.4
Kantar
3.5
Acuity Knowledge Partners
3.3
Mu Sigma
2.6
Nielsen
3.6
Serco
4.3
Netscribes
2.8
Sutherland Healthcare Solutions
3.8
GlobalData
3.5
Cotiviti
3.9
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ContactPoint 360 FAQs
When was ContactPoint 360 founded?
ContactPoint 360 was founded in 2007. The company has been operating for 18 years primarily in the Analytics & KPO sector.
Where is the ContactPoint 360 headquarters located?
ContactPoint 360 is headquartered in Mississauga, Canada.
How many employees does ContactPoint 360 have in India?
ContactPoint 360 currently has approximately 200+ employees in India.
Does ContactPoint 360 have good work-life balance?
ContactPoint 360 has a work-life balance rating of 4.0 out of 5 based on 40+ employee reviews on AmbitionBox. 61% employees rated ContactPoint 360 4 or above on work-life balance. This rating reflects the company's efforts to help employees maintain a healthy balance between their personal and professional lives. We encourage you to read ContactPoint 360 work-life balance reviews for more details
Is ContactPoint 360 good for career growth?
Career growth at ContactPoint 360 is rated as moderate, with a promotions and appraisal rating of 3.2. 39% employees rated ContactPoint 360 3 or below, while 61% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading ContactPoint 360 reviews for more detailed insights.
What are the pros and cons of working in ContactPoint 360?
Working at ContactPoint 360 comes with several advantages and disadvantages. It is highly rated for work life balance. However, it is poorly rated for promotions / appraisal and job security, based on 40+ employee reviews on AmbitionBox.
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