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ContactPoint 360
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- Salaries298
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Filter reviews by ContactPoint 360 Customer Service Associate Reviews
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What employees say about ContactPoint 360?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
56% employees reported
Flexible timing
89% employees reported
No travel
87% employees reported
View more detailed insights
Gender based rating
Rated by Women
7 reviews
Rated by Men
2 reviews
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9 reviews found
Customer Service Associate in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great place to work. Supportive manegement
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Associate in Bangalore Rural
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Very good environment, Very supportive and friendly colleagues to the positive work environment. I am truly fortunate to be part of such an amazing company.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
People always likes this type of company. There is no dislikes.
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Associate in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everything 😎
- Salary - Excellent
- Skill development - Excellent
- Job security - Good
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Excellent
Dislikes
I have Nothing because I just go there to do my duty not to spend time 😂
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Associate in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good environment, good company culture
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing dislike in our office
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
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Customer Service Associate in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Happy to work. Homely nature.
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing dislike about our office.
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Customer Service Associate in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company's working culture is so good.
- Salary - Excellent
- Skill development - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Nothing is there
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Service Associate in Bangalore Rural
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Enjoying work environment. 🥳🥳.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
If is there work from home that would be great
Work Details
Work days: Alternate Saturday off (Flexible Timings)
Customer Service Associate in CANADA (working remotely)
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The work and Life balance is good, I am very happy with my schedule and days off, my TL is very understanding , patient, work efficient, caring and very friendly, sick days/ vacation days are easily approved, and leaning something new is also amzing
- Skill development - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
What i Dislike abt Contact Point is a min salary , unfortunately its min wage however for other customer service jobs starting salary is 16.75 or 17$
- Salary - Poor
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
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Customer Service Associate in canada (working remotely)
Full Time
Service Delivery Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I like how helpful all the workers are
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Job promotions should be given quickly
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
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Similar Designation Reviews
Customer Support Associate in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work culture
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing to dislike
Customer Support Associate in Bangalore / Bengaluru
Full Time
Administration & Staff Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I like the work life balance and enjoyed
- Work satisfaction - Good
- Work-life balance - Excellent
Dislikes
Suddenly there is some or the other deduction and salary slip isn't the same.
Customer Support Associate in Bangalore / Bengaluru
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Contact Point 360 is a great office to learn a lot. I'm lucky to be part of CP360 and I would thank them for their extremely efforts to put employees as their first preferences. The teammates are friendly and you will enjoy working here and have a great and valuable time by learning a lot of things. I would recommend my friends and others for our CP360 family and join and shine along with us. Such a great platform and an overall wonderful experience. I would rate it 5 out of 5 ⭐⭐⭐⭐⭐...Read More
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing to dislike.
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Customer Support Executive in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great place to work. The work culture is really good and you get a chance to learn many things from this workplace. I really appreciate and thank you so much for all of the opportunities this company has provided me which has not only helped but, is helping me to grow professionally.Colleagues and mentors are very supportive.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
There is no negative to say about our company. Being employed with CP 360 makes me very happy.
Work Details
Work days: Rotational Shift (Flexible Timings)
Team Lead in Bangalore / Bengaluru
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance is the only pro of working with this company.
- Work-life balance - Good
Dislikes
- Worst work culture - Very poor management - Micromanagement at every step - Social media stalking is one of the biggest threats - Management is least bothered about what is happening in the teams - Worst leadership ever - Managers practice favoritism openly - Completely biased outlook - No growth opportunity, no independence or ownership of work - Absolute humiliation at every step due to biased attitude of manager - Senior management is a puppet in the hands of the manager, paying no attention to the well being of employees - The most inefficient HR team that operates manually The list is endless!!...Read More
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Customer Support Executive in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I glad to say best company for freshers and experience there is a good environment and supporting employees we learn more skills and experience.since I started my Career from 2.5months. Im very happy for part of contact point 360
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
I'm comfortable with all facilities
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves International Travel.
Customer Support Associate in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Being employed with CP 360 makes me very happy. They are always concerned about the quality of job security for their staff. I felt quite comfortable there, and I became more motivated. I am overjoyed to have a wonderful Manager and a good Tls.
- Salary - Excellent
- Skill development - Good
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Nathing
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Customer Support Executive in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The work environment is dynamic and fast-paced, keeping me engaged and motivated. Additionally, the company offers competitive compensation and benefits, along with various employee perks.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Not available
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Support Executive in Bangalore Rural
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Here by I share my 6 months experience about our organization. Its a great pleasure to work with such a friendly work environment.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Caferia should be improve ongoing days
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Customer Support Executive in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I like the supportive management. I am really happy for being part of this organization.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing is there is no negative to say about contact point 360.
Work Details
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This job involves Travel Within City.
Other ContactPoint 360 Reviews
Front end Developer in Kolkata (working remotely)
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
work life balance
- Salary - Good
- Job security - Good
- Work-life balance - Excellent
Dislikes
Internal politics, some toxicity because of it. Same kind of projects gets stale and boring. No flexibility in work timings. Some micromanagement and constant changing of rules by lead.
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Chat and Email Support Executive in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I got an excellent experience and people those who have excellent helping tendency. Great management.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Everything was good.
Marketing Manager in Bangalore / Bengaluru
Full Time
Marketing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Very good management team.
- Salary - Excellent
- Skill development - Good
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Good
Dislikes
It’s mostly shift timings
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
QA Tester in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing, please don't join this company SDET TEAM is worst here BPO is comparatively good
Dislikes
After 3 months , they will start laying off people, no job security and all, dirty politics inside the company, they will not review our work
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Sme Associate in Mississauga (working remotely)
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Supportive management
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Less interaction with colleague due to working from home
Work Details
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This is a desk job.
Operations Executive in Bangalore / Bengaluru
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It's being two months to be a part of Contact Point 360.I feel happy to work here with encouraging management,supportive team leads, friendly colleagues, the company environment motivates to achieve better position. It's being glad to start up my career here.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Business Intelligence Analyst in Gurgaon / Gurugram
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The only thing I like is work from home.
Dislikes
Work Culture, Toxicity, Appraisal, everything is bad.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Front end Developer in Kochi (working remotely)
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing to like
- Work-life balance - Excellent
Dislikes
Treats employees like labours
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Subject Matter Expert Specialist in Bangalore Rural
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good experience and wonderful environment for learning and built your skills. Great management to enhance your career growth and development. Proud to be a part of CP 360 family.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nil
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Admin Manager in Bangalore / Bengaluru
Full Time
Customer Success, Service & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Up coming opportunities and the support of management awesome the culture team support keep my mind to work hasel free
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
There nothing to dislike about the company
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
- HQ - Mississauga, Canada, United States (USA)
- Analytics & KPO
- 201-500 Employees (India)
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 9 ContactPoint 360 reviews submitted by ContactPoint 360 employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if ContactPoint 360 is the right company for you. 56% of em...ployees reported the working days at ContactPoint 360 as Rotational Shift. 89% employees reported the work timings at ContactPoint 360 as Flexible timing. Read more- Home >
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