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ContactPoint 360
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About - Reviews44
- Salaries297
- Interviews6
- Jobs3
- Benefits4
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Filter reviews by ContactPoint 360 Customer Service Associate Reviews
Rating distribution
Category Ratings
Work-life balance
Company culture
Skill development
Work satisfaction
Promotions
Salary
Job security
What employees say about ContactPoint 360?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
50% employees reported
Flexible timing
75% employees reported
No travel
100% employees reported
View more detailed insights
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4 reviews found
Customer Service Associate in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great place to work. Supportive manegement
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Associate in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company's working culture is so good.
- Salary - Excellent
- Skill development - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Nothing is there
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Service Associate in CANADA (working remotely)
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The work and Life balance is good, I am very happy with my schedule and days off, my TL is very understanding , patient, work efficient, caring and very friendly, sick days/ vacation days are easily approved, and leaning something new is also amzing
- Skill development - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
What i Dislike abt Contact Point is a min salary , unfortunately its min wage however for other customer service jobs starting salary is 16.75 or 17$
- Salary - Poor
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
Customer Service Associate in canada (working remotely)
Full Time
Service Delivery Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I like how helpful all the workers are
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Job promotions should be given quickly
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
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Customer Support Associate in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work culture
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing to dislike
Customer Support Associate in Bangalore / Bengaluru
Full Time
Administration & Staff Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I like the work life balance and enjoyed
- Work satisfaction - Good
- Work-life balance - Excellent
Dislikes
Suddenly there is some or the other deduction and salary slip isn't the same.
Team Lead in Bangalore / Bengaluru
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance is the only pro of working with this company.
- Work-life balance - Good
Dislikes
- Worst work culture - Very poor management - Micromanagement at every step - Social media stalking is one of the biggest threats - Management is least bothered about what is happening in the teams - Worst leadership ever - Managers practice favoritism openly - Completely biased outlook - No growth opportunity, no independence or ownership of work - Absolute humiliation at every step due to biased attitude of manager - Senior management is a puppet in the hands of the manager, paying no attention to the well being of employees - The most inefficient HR team that operates manually The list is endless!!...Read More
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Customer Support Executive in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I like the supportive management. I am really happy for being part of this organization.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing is there is no negative to say about contact point 360.
Work Details
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This job involves Travel Within City.
Customer Support Associate in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I am more happy to work with this company. Everything is just great about this company.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
NA
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Team Lead in Bangalore / Bengaluru
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great and a supporting management
- Salary - Good
- Skill development - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Politics
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Customer Support Executive (working remotely)
Full Time
Customer support executive Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I started in 2021 everything was going good. Philippines team is very good . TL is supporting. Boss is also good.
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Banglore team was not good. there is no job security. I'm disappointed from banglore team. They don't support. They Believe in office politics
- Job security - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Customer Support Executive in Kormangla karnataka Bangalore
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I am very excited to work in this company overall good.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No dislikes
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Team Lead in Gurgaon / Gurugram
Customer Service Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
There is nothing good in this company
- Salary - Good
- Promotions - Good
Dislikes
Everything is worst 1. Client centric only 2. Hire & fire policy 3. Pathetic Office 4. Doesn't understand employee 5. Only work matters 6. Effort to this company is useless
- Skill development - Bad
- Job security - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Team Lead in Gurgaon / Gurugram
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Unfortunately no positive points for this organization.
Dislikes
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Other ContactPoint 360 Reviews
Front end Developer in Kolkata (working remotely)
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
work life balance
- Salary - Good
- Job security - Good
- Work-life balance - Excellent
Dislikes
Internal politics, some toxicity because of it. Same kind of projects gets stale and boring. No flexibility in work timings. Some micromanagement and constant changing of rules by lead.
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Chat and Email Support Executive in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I got an excellent experience and people those who have excellent helping tendency. Great management.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Everything was good.
Marketing Manager in Bangalore / Bengaluru
Full Time
Marketing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Very good management team.
- Salary - Excellent
- Skill development - Good
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Good
Dislikes
It’s mostly shift timings
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
QA Tester in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing, please don't join this company SDET TEAM is worst here BPO is comparatively good
Dislikes
After 3 months , they will start laying off people, no job security and all, dirty politics inside the company, they will not review our work
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Sme Associate in Mississauga (working remotely)
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Supportive management
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Less interaction with colleague due to working from home
Work Details
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This is a desk job.
Business Intelligence Analyst in Gurgaon / Gurugram
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The only thing I like is work from home.
Dislikes
Work Culture, Toxicity, Appraisal, everything is bad.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Front end Developer in Kochi (working remotely)
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing to like
- Work-life balance - Excellent
Dislikes
Treats employees like labours
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Customer Care Associate in Bangalore Rural
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good to be a part of this company. Amazing team leaders always motivating.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No dislikes
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
System Administrator in Bangalore / Bengaluru
Full Time
IT Security Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No dislikes about the company
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Associate in Gurgaon / Gurugram
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Worrk life balance
- Salary - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Job is insecure
- Skill development - Poor
- Job security - Bad
- Promotions - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
- HQ - Mississauga, Canada, United States (USA)
- Analytics & KPO
- 201-500 Employees (India)
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ContactPoint 360 Reviews by Designations
By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 4 ContactPoint 360 reviews submitted by ContactPoint 360 employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if ContactPoint 360 is the right company for you. 50% of em...ployees reported the working days at ContactPoint 360 as Rotational Shift. 75% employees reported the work timings at ContactPoint 360 as Flexible timing. Read more- Home >
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