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3.8

based on 26.2k Reviews

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Concentrix Corporation Customer Service Associate Reviews

Updated 20 Feb, 2025
Overall Rating
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3.9/5
based on 508 reviews

Rating distribution

Category Ratings

4.1

Job security

3.9

Company culture

3.6

Work-life balance

3.6

Skill development

3.6

Work satisfaction

3.4

Salary

3.0

Promotions

What employees say about Concentrix Corporation?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

61% employees reported

Rotational Shift

Rotational Shift

68% employees reported

Flexible timing

Flexible timing

60% employees reported

No travel

No travel

68% employees reported

View more detailed insights

Gender based rating

3.9
female

Rated by Women

151 reviews

3.9
male

Rated by Men

313 reviews

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Top Mentions in Concentrix Corporation Customer Service Associate Reviews

508 reviews found

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Top Concentrix Corporation Customer Service Associate Interview Questions

asked in Customer Service Associate interview
Q1. If the customer does not agree with your suggestion then what will you do ?
View answers (2)
asked in Customer Service Associate interview
Q2. You have to write 200 words in 20 minutes.
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Get interview-ready with top interview questions

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asked in Customer Service Associate interview
Q3. Speak on a topic for 2-3 minutes Science and technology.. Good or bad in to ... read more
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asked in Customer Service Associate interview
Q4. What do you understand by customer servucw
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asked in Customer Service Associate interview
Q5. What do you know about BPO?
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Day to Day Office
2w (edited)
greatking
·
A Team Lead
From PIP to Promotion – The Greatest Jugaad Story Ever!
Hey, AB fam, PIP = Corporate death sentence. I was there too🥲—panicking, checking Naukri every 5 minutes, watching Bhagavad Gita reels at 2 AM. Priya Ma’am, my boss, had lost faith in me. Friends said, "Bro, PIP se promotion tak koi nahi jaata." But I refused to go down. My Survival Jugaad? Chai Pe Charcha – Timed my tea breaks with hers. "Ma’am, elaichi daalni chahiye thi." Next day? She agreed. Trst unlocked. In meetings, I nodded like a bobblehead. "Ma’am, truly visionary! Aap to corporate Rani Lakshmi Bai ho!" Smiles = Achieved.. Emotional Connect – She loved dogs. I updated my DP with one. "Ma’am, my dog wakes me up for meetings!" Bond = Secured.😉 The Final Jugaad – She looked stressed. "Ma’am, even Dhoni takes a break!" She smiled. Game over. After a few months "Congrats on your Promotion!" Moral? Hard work is good. Smart work is better. But jugaad? Boss, that’s the best! Got a crazier PIP escape? Drop it below! 😂👇
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More about working at Concentrix Corporation
golden leaf award

#4 Best Mega Company - 2021

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People also ask about Concentrix Corporation's Customer Service Associates

How is Concentrix Corporation to work for?
Concentrix Corporation is rated 3.9 out of 5, based on 508 reviews by employees on AmbitionBox. Concentrix Corporation is known for Job security which is rated at the top and given a rating of 4.1. However, Career growth is rated the lowest at 3.0 and can be improved. To know first hand how it is like to work at Concentrix Corporation read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Concentrix Corporation?
According to AmbitionBox ratings, Concentrix Corporation employees rate its salary and benefits as 3.4 out of 5. You can know more about Concentrix Corporation Salaries at AmbitionBox
How is the work culture at Concentrix Corporation?
Work culture is rated 3.9 at Concentrix Corporation by 508 employees. While job security is rated 4.1 and work-life balance is rated 3.6 at Concentrix Corporation. Read detailed reviews by employees of Concentrix Corporation on AmbitionBox.
Is work from home available in Concentrix Corporation?
According to AmbitionBox, 5% Concentrix Corporation employees work from home permanently, and 5% work from office 2 days/week (based on 35 AmbitionBox reviews in last 6 months).

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Concentrix Corporation Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 508 Concentrix Corporation reviews submitted by Concentrix Corporation employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Concentrix Corporation is the right company for you.... 68% of employees reported the working days at Concentrix Corporation as Rotational Shift. 60% employees reported the work timings at Concentrix Corporation as Flexible timing. Read more
Concentrix Corporation Customer Service Associate Salary
based on 1.6k salaries
₹1.1 L/yr - ₹6.7 L/yr
16% more than the average Customer Service Associate Salary in India
View more details
Employee Benefits for Concentrix Corporation Customer Service Associate
cab
Office cab/shuttle
30 total responses
onsite
International/On-site exposure
7 total responses
freemeal
Free meal
5 total responses
healthInsurance
Health insurance
22 total responses
+5 more benefits
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