Concentrix Corporation Customer Success, Service & Operations Department Gurgaon / Gurugram Reviews

Likes

I didn’t like anything while working there

Dislikes

I would not suggest working there, the hiring process is liking you are getting into big mnc but the salary they will offer is worse than grade 4 job, work culture is toxic and managers there doesn’t care about the employees at all

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

Payroll department. They didn't hold my salary.

Dislikes

Management is not supportive not even Hr. Job security is not there they can fire you whenever they feel you are not enough.. they will not give you time to prove yourself or give time to correct your mistake. You can't balance your work life and personal life, randome shift changes will be there without your knowledge you will getupdated a day prior about your shift.. and there is many more things to tell but I think this much is enough....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Dreamjob for billions of us, secure work place and: Reliable, Humane and professional Management. - If you love people, you will get lot of them. - If you fear people, you have management to rely on. They will become pillars in professional and personal growth, lots of beautiful memories and friends. - If you are an awkward and insecure like me, you will eventually find legendary colleagues, friends, even in management : making things easy for you, thus growth will bloom anyway. Just keep on finding ways to love people. Just be kind to all and love the clients/customers, and take care of them....Read More

Dislikes

None

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing

Dislikes

The process I worked for gave a very toxic environment where nobody is focused on learning but only running behind scores everyday. A lot of shouting when you perform bad but no appreciation at all when you perform good. Apart from that, asked more than 200 employees to leave overnight including managers and TLs. No job security at all.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Infrastructure is good. Cab facility is good. Traveling allowance is provided.

Dislikes

Concentrix does not care about their employees. They do not do internal moment once the process is random. It is completely client centric company. T-MOBILE/ Thunder is the worst process in the company. I have seen employees working in the process for more than 5 years were asked to leave resignation as client does not wants to continue with them. Even the company does not have any courtesy move them to another process. Job security is zero....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Job security

Dislikes

I worked at Concentrix for 18 months and gave my best but didn’t see any growth. Promotion cycle is very slow. They prefer other LOB for promotion rather than own LOB . Also salary is very less and they don’t increase salary if the agent is doing there best. They introduces new shifts which are very odd. Its like 1am and 4am in the morning which makes no sense. Work-life balance is zero here. Wheelz is the worst process in Concentrix. I will not recommend anyone to work in Wheelz process....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Likes

Worst company ever . Management is pathetic . A manager can harass you on every level stop your promotion HR and upline will only save him. Few managers are pro in one thing “ how to take advantage of female employees” .

Dislikes

Everything

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Job security - even if you’ll take a lot of unplanned leaves and the worst of your performance, they will not fire you. Free Gym

Dislikes

Fake promises 0 learning Toxic work environment Very less salary Limited breaks

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

If you're okay with a lower salary and you do not care about promotion and appraisals, Concentrix could be a good option. It provides stable pocket money with a decent work-life balance, and you won't feel pressured to overwork. (Here I used the term "pocket money" instead of salary reason being it may be a decent amount of +2 or UG students, however for working professionals the pay scale is way lesser than the standard/market pay rate which you can easily get at other organisations.)...Read More

Dislikes

What disappoints me about this company is that the recruiter initially offered me 3x salary for the same process within the same company. However, when she discovered that I was an existing employee, they denied my request for the same salary they offer to external hires. Despite consistently showcasing outstanding performance for several months, the only form of appreciation I receive is limited to "Good Job" comments or reward points. The company seems willing to hire outsiders with less experience or knowledge and pay them higher salaries, but they do not show the same care for their existing employees....Read More