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3.8

based on 24.9k Reviews

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Concentrix Corporation Customer Service Representative Ranchi Reviews

based on 13 reviews
Updated 10 Nov, 2024

Overall Rating

2.6/5
How AmbitionBox ratings work?

Category Ratings

3.2

Job Security

3.1

Company culture

2.7

Skill development

2.7

Work Satisfaction

2.3

Work-Life balance

1.8

Promotions/Appraisal

1.6

Salary & Benefits

Top Mentions in Concentrix Corporation Customer Service Representative Ranchi Reviews

13 reviews found

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Top Concentrix Corporation Customer Service Representative Interview Questions

Q1. What do you know about bpo and why bpo?
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Q2. In how many ways you can show that difference from the ... read more
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Q3. What do you know about customer service
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Q4. What are the customer serviceKPI
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People also ask about Concentrix Corporation, Ranchi Customer Service Representatives

Is Concentrix Corporation, Ranchi a good place to work for Customer Service Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.6 out of 5 from over 13 employee reviews, it's clear that most customer service representatives have a below average experience working at Concentrix Corporation, Ranchi. Job Security holds the highest rating at 3.2, while salary & benefits is rated the lowest amongst all factors at 1.6. Read reviews about job security and salary & benefits on AmbitionBox.
Does Concentrix Corporation, Ranchi pay their Customer Service Representatives well?
According to AmbitionBox reviews, Concentrix Corporation, Ranchi customer service representatives rate their salary and benefits at 1.6 out of 5, based on 13 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Concentrix Corporation, Ranchi's customer service representatives salaries here and to read reviews specifically about salary and benefits at Concentrix Corporation, Ranchi for customer service representatives, click here.
How is the work culture at Concentrix Corporation, Ranchi for Customer Service Representatives?
Work culture at Concentrix Corporation, Ranchi for customer service representatives is rated 3.1 out of 5 by 13 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Concentrix Corporation, Ranchi for customer service representatives, click here.
How is the job security at Concentrix Corporation, Ranchi for Customer Service Representatives?
Based on 13 reviews on AmbitionBox, Concentrix Corporation, Ranchi's customer service representatives rate job security at 3.2 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Concentrix Corporation, Ranchi for customer service representatives, click here.

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Gender Based Ratings for Concentrix Corporation Customer Service Representative Ranchi

based on 12 reviews
1.7
Rated by 3 Women

Rated 1.8 for Job Security and 1.8 for Skill Development

women
2.8
Rated by 9 Men

Rated 3.4 for Job Security and 3.4 for Company Culture

men

Working Days for Concentrix Corporation Customer Service Representative Ranchi

based on 13 reviews
Rotational Shift
66%
Monday to Saturday
17%
Alternate Saturday off
17%

Work Timings for Concentrix Corporation Customer Service Representative Ranchi

based on 13 reviews
Flexible timing
strictPercentage
89%
11%

Business Travel for Concentrix Corporation Customer Service Representative Ranchi

based on 13 reviews
No travel
100%
At par with the average Customer Service Representative Salary in India
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healthInsurance
Health insurance
1 total response
meal
Cafeteria
1 total response
retirement
Retirement benefits
0 total responses
cab
Office cab/shuttle
0 total responses
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