Concentrix Corporation Reviews by 20+ Employees

What employees say about Concentrix Corporation?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

79% employees reported

Flexible timing

69% employees reported

No travel

77% employees reported

View more detailed insights

Gender based rating

3.6

Rated by Women

11 reviews

3.1

Rated by Men

8 reviews

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20 reviews found

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Customer Service Representative in Pune

Full Time

Customer Success, Service & Operations - Other Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 Feb 2025

Likes

Culture and environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

We need a some activities

Customer Service Representative in Pune

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 20 Jan 2025

Likes

Friendly environment

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

I don't the transport policy

What people are saying about Concentrix Corporation

View All

a client success business consultant

Looking for a Job in Consulting Plz help

Hi Everyone, I am currently working as a Client Success & Business Consulting Professional with 9.41 LPA CTC and actively looking for opportunities in a similar role. I have experience in AI tools, process improvement, Lean Six Sigma, and transformation projects. I am open to location changes and looking for an opportunity urgently. If there are relevant openings in your organization, I would appreciate a referral. Please feel free to comment or DM if you can help. Thanks in advance! #ClientSuccess #BusinessConsulting #JobSearch #Referral #AI #ProcessImprovement #Transformation #LeanSixSigma

Got a question about Concentrix Corporation?

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Customer Service Representative in Pune

Full Time

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 28 Jun 2024

Likes

It is good for freshers to gain skills

Dislikes

growth opportunity is not up to the marks

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Representative in Pune

Full Time

Banking Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 31 Mar 2023

Likes

Nothing there was no point of contact as I was working for 3rd party client on concentrix payroll.

Dislikes

No communication with concentrix spoc

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Representative in Pune

Full Time

Customer Service Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

2.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 22 Dec 2022

Likes

TL's

Skill development - Good

Dislikes

PARTIALITY between agents 💔

Salary - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Representative in Pune

Full Time

Sprint Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 27 May 2022

Likes

.work from home

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Representative in Pune

Full Time

Customer Service Desk Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Dec 2022

Likes

Employee centric salary on time

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing at all

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Customer Service Representative in Pune

Pharmaceutical & Biotechnology Department

2.0

Overall Rating

2.0

Category Ratings

4.0

Salary

3.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 24 May 2022

Likes

Earlier work culture and management was really good.

Salary - Good

Dislikes

Currently the newly appointed authority is not good. There is a lot of politics. One cannot sustain in the company. An hard working and integral employee does not get the deserved respect and cooperation.

Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Unstable

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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Customer Service Representative in Pune

Business Process Quality Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 23 Apr 2022

Likes

Great place to work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Rotational Shift (Strict Timings)

Customer Service Representative in Pune

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Jun 2022

Likes

Overall experience was really good. Teammates, supervisor are supportive.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Everything was good nothing to dislike

Work Details

I learnt so many things on the job. Team was really supportive. Nice culture and balanced life.

Work timings: Flexible Timings

Customer Service Representative in Pune

Concentrix services, Dominos and flipkart Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

1.0

Skill development

5.0

Job security

3.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 30 Aug 2019

Likes

I like the one thing about concentrix which was the salary was always on time. Although it was not enough for some positions.

Job security - Excellent

Dislikes

There are two things which i like about concentrix one is the salary was always on time and job security was always there. One the other hand management is not good or right in some process specially in domestic process.

Skill development - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

I was a CSR over there and had to attend customers and provide them solutions.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Representative in Pune

Pune Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Mar 2020

Likes

Team work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Details

Good

Work days: Rotational Shift (Flexible Timings)

Customer Service Representative in Pune

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 03 Jun 2022

Likes

Work culture and company policy are the best and always thinks about employees.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing.

Work Details

It was amazing.

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Representative in Pune

Bpo Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Sep 2019

Likes

Environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Fabulous

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Representative in Pune

Customer service Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 10 Sep 2018

Likes

There was nothing as great as such.

Dislikes

The company was not maintaining the standard. Was not a great place to work. The company was not supporting.

Salary - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Representative in Pune

Social & Public Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Jul 2022

Likes

It's good opportunity for success

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Not anything to dislikes

Work Details

Work timings: Flexible Timings

Customer Service Representative in Pune

TOC Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 04 Jun 2021

Likes

Good work environment, Company policies are good.

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Hiring process takes too much time,it could be better.Lot of politics.

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Service Representative in Pune

Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 23 Apr 2019

Likes

The atmosphere of this organization is excellent

Salary - Excellent
Skill development - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

there is no growth in this organization

Promotions - Poor
Work satisfaction - Poor

Work Details

Exciting

Work days: Rotational Shift

Work related travel: This job involves Travel Within City.

Customer Service Representative in Pune

operation Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 23 Jul 2019

Likes

Excellent company to work. Pay and Perks are OK. work culture is very good. I worked 1 year in this company but due to my health issue i have to left this company. but i would l like to join this company again!

Salary - Good
Skill development - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Few team managers are very bias and if you join their team the your life..........but most of them are very co-operative and they help you. not much issues.

Work Details

I worked as customer service agent UK

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 20 Concentrix Corporation reviews submitted by Concentrix Corporation employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Concentrix Corporation is the right company for you. ...Read more

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Concentrix Corporation Customer Service Representative Pune Reviews

Concentrix Corporation Customer Service Representative Pune Reviews

What employees say about Concentrix Corporation?

Workplace insights

Rotational Shift

Flexible timing

No travel

Gender based rating

Rated by Women

Rated by Men

20 reviews found

Top Concentrix Corporation Customer Service Representative Interview Questions

Tell us how to improve this page.

Concentrix Corporation Customer Service Representative Reviews by Locations

Concentrix Corporation Pune Reviews by Designations