Concentrix Corporation Reviews by 40+ Employees

What employees say about Concentrix Corporation?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

97% employees reported

Flexible timing

77% employees reported

No travel

71% employees reported

View more detailed insights

Gender based rating

3.7

Rated by Women

21 reviews

4.5

Rated by Men

27 reviews

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Top Mentions in Concentrix Corporation Customer Service Representative Kolkata Reviews

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49 reviews found

Sort by: Popular

Customer Service Representative in Kolkata

Full Time

Other Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 Feb 2025

Likes

Work environment and security

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Customer Service Representative in Kolkata

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 09 Feb 2025

Likes

Job security - Good
Company culture - Good

Dislikes

Promotions - Poor

Customer Service Representative in Kolkata

Full Time

Customer Success, Service & Operations - Other Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 10 Aug 2024

Likes

Everything except leave management

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

Leave management

Customer Service Representative in Kolkata

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 31 May 2024

Likes

Good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing bad , good working environment

Customer Service Representative in Kolkata

Full Time

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

1.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 26 Apr 2024

Likes

There is Nothing

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

There is nothing

Promotions - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Customer Service Representative in Kolkata

Full Time

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 07 Feb 2024

Likes

It is very flexible company

Salary - Good
Skill development - Good
Work satisfaction - Good

Dislikes

Unfortunately, the job in the company is time consuming

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Representative in Kolkata

Full Time

CSR & Sustainability Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

5.0

Skill development

5.0

Job security

2.0

Promotions

3.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 08 May 2023

Likes

Working environment is good

Skill development - Excellent
Job security - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Less package in kolkata No meal card offers

Salary - Poor
Promotions - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Customer Service Representative in Kolkata

Full Time

Operations, Maintenance & Support Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 20 Aug 2023

Likes

Job security is the main root.

Salary - Good
Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Appraisal is not fast in this organization.

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Customer Service Representative in Kolkata

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Mar 2023

Likes

I felt everything was good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I didn’t felt anything to dislike

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Representative in Kolkata

Full Time

Accounting & Taxation Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 May 2022

Likes

Management is helpful and approachable. No partiality. Everyone is treated equally over here

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary could be a bit higher. The hike which happens everyyear based on rating is too low. That is why most people i gues leave the organisation. Apart from this, everything is good and upto the mark

Work Details

Great.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Representative in Kolkata

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 21 Nov 2023

Likes

The management and people had clear directions and basic etiquettes hygiene while dealing with situations. At least whenever there was a requirement to reach out to them, it was never beating around the bushes.

Skill development - Good
Company culture - Excellent

Dislikes

The week off and the pay scale offered was something off which could have been better.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Representative in Kolkata

Contractual

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 03 Feb 2025

Likes

Job security, salary

Salary - Good
Skill development - Good
Job security - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

CNX culture is excellent but some of the process management is Horrible due to this, it impacts on CNX

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Representative in Kolkata

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

2.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 11 Feb 2023

Likes

friendly environment, supportive people a good company to start with but can build future for most of all.

Skill development - Good
Job security - Good
Company culture - Good

Dislikes

you never know when the campain is gone and you will be shifted to another domain, uncertainity with the job role is common here, and appraisal over here is almost equal to zero

Salary - Poor
Work satisfaction - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Customer Service Representative in Kolkata

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 14 Mar 2023

Likes

company is good

Dislikes

The behavior of employees who are at the Manager/ Trainer/HR level is very rude.they cannot help us in our problems

Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Representative in Kolkata

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 Oct 2022

Likes

Work environment is good

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing about it

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Customer Service Representative in Kolkata

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Nov 2023

Likes

Good environment

Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Na Not applicable

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Representative in Kolkata

Full Time

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Apr 2023

Likes

Work culture and supportive team managers

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary package was very less

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Representative in Kolkata

Full Time

Jio telecom Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 14 Jun 2018

Likes

Nice envitoment

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Work life balance

Work Details

I was a customer care executive for jio voice process

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Representative in Kolkata

Full Time

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 22 Feb 2024

Likes

Nothing much to say

Dislikes

Work pressure Poor management

Salary - Poor

Customer Service Representative in Kolkata

Amazon Process Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 21 Jan 2021

Likes

In lockdown they provided salary to all. But now it's pathetic. The salary is extremely low and that does not even fulfill your needs. Work culture was good before lockdown but now it is too poor. When it's off season the politics of company is to find all faults and tell the employee to leave. Management is the worst. They don't even know the difference of boss and leader. Out of company policy the transport system is just not poor but hell....Read More

Dislikes

The salary structure, the growth, the management, also transport policy is worst. Cnx is drowning in quality so if these things are not taken care of then it can be extremely hard for cnx.

Salary - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

It's worst. No work life or balance and entertainment after work. They will make u work as if they are doing any favour on you.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Concentrix Corporation Customer Service Representative Kolkata Reviews

Concentrix Corporation Customer Service Representative Kolkata Reviews

What employees say about Concentrix Corporation?

Workplace insights

Rotational Shift

Flexible timing

No travel

Gender based rating

Rated by Women

Rated by Men

49 reviews found

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People also ask about Concentrix Corporation, Kolkata Customer Service Representatives

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