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3.8

based on 24.9k Reviews

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Concentrix Corporation Customer Service Representative Gurgaon / Gurugram Reviews

based on 83 reviews
Updated 28 Nov, 2024

Overall Rating

4.2/5
How AmbitionBox ratings work?

Category Ratings

4.4

Job Security

4.0

Company culture

3.7

Work Satisfaction

3.7

Work-Life balance

3.6

Skill development

3.4

Salary & Benefits

3.1

Promotions/Appraisal

Top Mentions in Concentrix Corporation Customer Service Representative Gurgaon / Gurugram Reviews

83 reviews found

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What people are saying about Concentrix Corporation

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a senior manager
2w
Want to switch to MNC...need help
Hi, need help.currently I am employed with Axis Bank. I am an ex Citibanker. I am not liking the axis Bank culture at all..kindly advise how to switch from a bank to MNC companies...I don't have contacts and want to make my career in MNC company. Current package is 14.4 additionally bonus and all contributes to overall package to 17.3. Can anybody help me getting a job in company like Genpact, concentrix etc.
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Top Concentrix Corporation Customer Service Representative Interview Questions

asked in Customer Service Representative interview
Q1. What do you know about bpo and why bpo?
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asked in Customer Service Representative interview
Q2. In how many ways you can show that difference from the ... read more
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asked in Customer Service Representative interview
Q3. What do you know about customer service
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asked in Customer Service Representative interview
Q4. What are the customer serviceKPI
View answer (1)
asked in Customer Service Representative interview
Q5. Translate English to Hindi
View answer (1)
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People also ask about Concentrix Corporation, Gurgaon / Gurugram Customer Service Representatives

Is Concentrix Corporation, Gurgaon / Gurugram a good place to work for Customer Service Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.2 out of 5 from over 83 employee reviews, it's clear that most customer service representatives have a positive experience working at Concentrix Corporation, Gurgaon / Gurugram. Job Security holds the highest rating at 4.4, while career growth is rated the lowest amongst all factors at 3.1. Read reviews about job security and career growth on AmbitionBox.
Does Concentrix Corporation, Gurgaon / Gurugram pay their Customer Service Representatives well?
According to AmbitionBox reviews, Concentrix Corporation, Gurgaon / Gurugram customer service representatives rate their salary and benefits at 3.4 out of 5, based on 83 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Concentrix Corporation, Gurgaon / Gurugram's customer service representatives salaries here and to read reviews specifically about salary and benefits at Concentrix Corporation, Gurgaon / Gurugram for customer service representatives, click here.
How is the work culture at Concentrix Corporation, Gurgaon / Gurugram for Customer Service Representatives?
Work culture at Concentrix Corporation, Gurgaon / Gurugram for customer service representatives is rated 4.0 out of 5 by 83 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Concentrix Corporation, Gurgaon / Gurugram. To read reviews specifically about work culture at Concentrix Corporation, Gurgaon / Gurugram for customer service representatives, click here.
How is the job security at Concentrix Corporation, Gurgaon / Gurugram for Customer Service Representatives?
Based on 83 reviews on AmbitionBox, Concentrix Corporation, Gurgaon / Gurugram's customer service representatives rate job security at 4.4 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Concentrix Corporation, Gurgaon / Gurugram, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Concentrix Corporation, Gurgaon / Gurugram for customer service representatives, click here.

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Concentrix Corporation Customer Service Representative Reviews by Locations

Concentrix Corporation Gurgaon / Gurugram Reviews by Designations

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AmbitionBox has 83 Concentrix Corporation reviews submitted by Concentrix Corporation employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Concentrix Corporation is the right company for you. ... 81% of employees reported the working days at Concentrix Corporation as Rotational Shift. 70% employees reported the work timings at Concentrix Corporation as Flexible timing. Read more

Gender Based Ratings for Concentrix Corporation Customer Service Representative Gurgaon / Gurugram

based on 80 reviews
4.3
Rated by 33 Women

Rated 4.6 for Job Security and 4.1 for Company Culture

women
4.1
Rated by 47 Men

Rated 4.4 for Job Security and 4.0 for Company Culture

men

Working Days for Concentrix Corporation Customer Service Representative Gurgaon / Gurugram

based on 83 reviews
Rotational Shift
81%
Monday to Friday
17%
Other
2%

Work Timings for Concentrix Corporation Customer Service Representative Gurgaon / Gurugram

based on 83 reviews
Flexible timing
Strict (9am - 5.30pm)
Strict (9.30am - 7pm)
70%
5%
5%
20% employees reported other strict timings

Shift Timings for Concentrix Corporation Customer Service Representative Gurgaon / Gurugram

based on 83 reviews
Day shift
Night shift
82%
18%

Business Travel for Concentrix Corporation Customer Service Representative Gurgaon / Gurugram

based on 83 reviews
No travel
67%
Within city
28%
Within country
3%
International travel
2%
Concentrix Corporation Customer Service Representative Salaries in Gurgaon / Gurugram
based on 179 salaries
₹1.1 L/yr - ₹5 L/yr
At par with the average Customer Service Representative Salary in India
View more details
Employee Benefits for Concentrix Corporation Customer Service Representative Gurgaon / Gurugram
cab
Office cab/shuttle
7 total responses
onsite
International/On-site exposure
1 total response
healthInsurance
Health insurance
5 total responses
officeGym
Office gym
2 total responses
+3 more benefits
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