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3.8

based on 25.7k Reviews

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Concentrix Corporation Customer Service Representative Gurgaon / Gurugram Reviews

Updated 24 Jan, 2025
Overall Rating
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4.2/5
based on 84 reviews

Rating distribution

Category Ratings

4.4

Job security

4.1

Company culture

3.7

Work-life balance

3.7

Skill development

3.7

Work satisfaction

3.5

Salary

3.1

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What employees say about Concentrix Corporation?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

81% employees reported

Flexible timing

Flexible timing

70% employees reported

No travel

No travel

67% employees reported

Gender based rating

4.3
female

Rated by Women

33 reviews

4.1
male

Rated by Men

48 reviews

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Top Mentions in Concentrix Corporation Customer Service Representative Gurgaon / Gurugram Reviews

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Top Concentrix Corporation Customer Service Representative Interview Questions

Q1. What do you know about bpo and why bpo?
Q2. In how many ways you can show that difference from the box?
Q3. What do you know about customer service
Q4. What are the customer serviceKPI
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People also ask about Concentrix Corporation, Gurgaon / Gurugram Customer Service Representatives

Is Concentrix Corporation, Gurgaon / Gurugram a good place to work for Customer Service Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.2 out of 5 from over 84 employee reviews, it's clear that most customer service representatives have a positive experience working at Concentrix Corporation, Gurgaon / Gurugram. Job security holds the highest rating at 4.4, while career growth is rated the lowest amongst all factors at 3.1. Read reviews about job security and career growth on AmbitionBox.
Does Concentrix Corporation, Gurgaon / Gurugram pay their Customer Service Representatives well?
According to AmbitionBox reviews, Concentrix Corporation, Gurgaon / Gurugram customer service representatives rate their salary and benefits at 3.5 out of 5, based on 84 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Concentrix Corporation, Gurgaon / Gurugram's customer service representatives salaries here and to read reviews specifically about salary and benefits at Concentrix Corporation, Gurgaon / Gurugram for customer service representatives, click here .
How is the work culture at Concentrix Corporation, Gurgaon / Gurugram for Customer Service Representatives?
Work culture at Concentrix Corporation, Gurgaon / Gurugram for customer service representatives is rated 4.1 out of 5 by 84 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Concentrix Corporation, Gurgaon / Gurugram. To read reviews specifically about work culture at Concentrix Corporation, Gurgaon / Gurugram for customer service representatives, click here .
How is the job security at Concentrix Corporation, Gurgaon / Gurugram for Customer Service Representatives?
Based on 84 reviews on AmbitionBox, Concentrix Corporation, Gurgaon / Gurugram's customer service representatives rate job security at 4.4 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Concentrix Corporation, Gurgaon / Gurugram, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Concentrix Corporation, Gurgaon / Gurugram for customer service representatives, click here .

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At par with the average Customer Service Representative Salary in India
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7 total responses
onsite
International/On-site exposure
1 total response
healthInsurance
Health insurance
5 total responses
officeGym
Office gym
2 total responses
+3 more benefits
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