Cognizant Voice Process Customer Care Executive Reviews

Likes

Ample of learning opportunities if you are willing to take it. Good work life balance in general. Good culture. Leadership if open to hearing employees issues and support them as possible.

Dislikes

Salary is lower compared to other firms.

Work Details

Work policy: 3 days/week from office

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Flexibility in working hours, hybrid working policy, positive work environment, flexible leave policy

Dislikes

Slow growth, learning opportunities should be more

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

No job security at all . You will be laid off without prior intimation. Toxic work culture

Dislikes

No job security at all. You will be laid off at any time . Toxic work culture from higher management.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Good working culture among similar service based company. CTC is straight forward almost like a product based company where fixed component is more and variable component is less Good team and good development projects compared to support projects in other companies Good work life balance

Dislikes

Hikes and promotion are not good. Recent policy changes are not employee friendly Golden days of Cognizant over once Francisco D’Souza tenure as CEO ended

Work Details

Work days: Monday to Friday

Likes

Stability is good. Though in the ongoing global recession, many of my co-workers had to leave projects because of project ramp down and did not get any other projects. Instead of recruiting employees from bench in other projects they are hiring more from people outside.

Dislikes

Appraisal is bad. So joining with low salary does not help much in the long run, better to switch.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work depends upon what project you get. Had a chance to work on a small project from scratch.

Dislikes

Work timings are pathetic. You work at your regular timings and still have to login later for client calls. In my case mostly extending till midnight. The hybrid culture here is totally unproductive. Upper management is worse, expects you to be available anytime for calls.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

They don't have stability in job, start looking other opportunities when yous joined cognizant

Dislikes

they can fire you anytime. Manager the different level of attitude. One of the trainer her name is Shreya singh was using for associate such terms "you f""king people you can't do anything. hr will not listen you also if I'll allow to fire, they will not think even. After complaints with SDL. Senior donot have any positivity and understanding.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Training and certification in multiple topics

Dislikes

Too many certification and training Too many meetings Extended working hours Promised role as data scientist but it involves mostly data engineering and cloud/deployment staffs

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Office environments is good and I was worked as a process executive with Google client it's a mapping process

Dislikes

Don't expect any appraisal or hikes or any benefits. And you have to follow strictly office timing there is no any exception. They are following some office politics and favorites. No leaves approval you have to beg for your leaves approval

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Cognizant is best place to work it's salary structure also good as well as work life balance also we can maintained. And The team I am working in is so nice and the lead is so supportive.

Dislikes

Nothing yet

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Learning Platform (Udemy) Free Cloud Certification Work from home Work life balance Get leaves easily

Dislikes

No job security. You will be ask to leave or resign by taking lump sump amount. No retention policy. Fake job postings on TMP. Biasing on the basis of gender. No meaning of Full time employee. No projects for PA or fresher. They will keep u for 18 months project then on bench, after that back to home.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Learning scope is good. You have a dedicated platform to explore and learn the skill of your choice at your convenience.

Dislikes

Promotion cycle/criteria changes recently adopted (Internal Job Moves) - allowing supervisors to promote the resources to next level without a specific criteria. This is creating official platform for favourability.

Likes

Good I like that there are good projects available. If you get that great you will get experience and knowledge.

Dislikes

1. Salary and hikes are low. 2. Poor employee welfare activities, once a year they take you out for team lunch. If you missed then nothing, no gifts, abs nothing, saving so much money but gives back nothing.

Likes

Growth Opportunities. International opportunities are available for the right individuals

Dislikes

Nothing that I can think off. Salary can be enhanced a little more!!!

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves International Travel, Travel Within Country.

Likes

Cognizant will be give you access to Udemy and many more other platforms from which you can do any courses for free of cost and level up yourself.

Dislikes

While in working with Cognizant you have to forget your work life balance because you will be forced to worked more than 10 11 hours daily and If you don't, threat of laying off will be given to you through your TL and managers

Likes

So far, i do not see any good experiences in terms of ratings, feedback, employee friendly, personal/family related concerns. Just getting pathetic treatment from all sides due to north indian culture and having personal concerns of location preference as bangalore. Always critised for the opportunity they provided like they have given what is not expected as employer. It seems like the employment is chargeable and costs my whole life in chennai only then I deserve to be a right candidate to work in their project. Seniors and HCM managers mostly lack of proper response and fair treatment in terms of opportunities, assignments, consideration, knowledge sharing, project experiences, personal concerns, ratings, feedback and support....Read More

Dislikes

Not feeling good due to consistently forced to change project and degrade ratings. Always denied for preferred location project even after 6 years of work experiences within cognizant. Did not get full exposure and work experience of the study in the project since I am not working as per their location preferrence. HCM managers are only utilising me for their work completion but never support about the personal concern. Mostly tamil managers are sucking the career of North Indian resource and never support since I have location constraints and requested to work from bangalore location. Tamil managers always wanted me to not to work from bangalore location unnecessarily which is very unfair. Not getting proper response and very badly treated by hcm managers or lead within project. This company just looking outside fine but inside it there is hell amount of unfair practices within projects in life science domain. Always critised for not being able to come to Chennai and got the average or poor ratings along with project release....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.