Cognizant Customer Success, Service & Operations Department Hyderabad / Secunderabad Reviews

Likes

Well it's a very good place to loose your mind and and peace. With the best 10 hours work culture and no benefits. And the best thing is the ratings they give depends on their personal choice and mood and the best part is once the rating is given it cannot be disputed. And unexpected promotions which will be given to others. Eg if A works hard B will get the promotion. Based on favouritism.

Dislikes

Hmmm. .... Everything. There is no help nor there is any support all are busy with their targets and targets and targets.

Likes

There are lot of courses for Skill Development/Learning

Dislikes

Cognizant will terminate the employment services at any time. After employee moved to bench the internal portal will not have any positions suitable to employee skill-set. Most of them were IT roles or on few roles the account managers decides to push internal employee. I advise all the positions which are there on Cognizant external website should also available on intranet portal.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

It was great working with team and I had a quality of life happy to work with cognizant

Dislikes

I felt talent and hard working member won’t get appreciatied

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

No comments :(

Dislikes

10 hours of work with no bonuses and no extra benefits apart from a health insurance coverage of 2.5 lakhs. There’s no annual salary increase, and if they do provide one, it will be a minimal raise of just 500 rupees per month every two years.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Oh for sure! The only silver lining at cognizant is their talent for squeezing every ounce of effort from hardworking employees. It’s like they have a PhD in exploitation truly impressive, while giving all the perks to credit stealers.

Dislikes

Totally get that! Its like a total storm of negativity at cognizant no motivation to work no career growth and management that seems to be on permanent vacation. Promised perks ? More like a distant dream! Delayed in hike and promotion just add to the fun, while hardworking employees get overlooked. It’s a recipe of pure ultimate job dissatisfaction.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing! Management is poor! Worked for Google project “Zelus” said it would be a cloud based project but when my joining started it was a customer service based job! How can you lie on the job description? One of the worst company I have worked with ! Would recommend not to join this shi!!y org!

Dislikes

Poor management, no proper timings, management makes you work extra, no pay out for that extra work, behavioral issues with management! Seems like you do not work for the company but for them “managers” one of the worst lead called “Naresh” micro manages everything and yet you will be hospitalised for taking pressure as he will makeyou work by pin pointing your mistakes! Who ever is reading this, I would suggest yall do not go for it!...Read More

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

there is nothing to like about cognizant .its a horrible place to work.

Dislikes

it is exploitation. they treat u as labours. pay less than daily wage workers. make u work for 13 to 15 hours a day. no leaves ..no week offs .. every week end is a ED ( extra day)..literally no week offs .. forced OTs ... don't choose cognizant if u are not ready for this .....Work life balance is negative.

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

Waste After working hard and getting 5 rating for an entire year, they postponed the increment which is supposed to be given on April and now in the month of August, they gave 4.5% of increment for 5 star rating. It’s just not worth working hard on Cognizant.

Dislikes

Eveerythig and there is nothing to like

Likes

CTS is good with hikes and promotion.

Dislikes

No work life balance and hefty work which leads to high pressure and eventual day slogging. Lot of people left due to slogging issues and no compensation for the extra hours.

Work Details

Work policy: 2 days/week from office

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

A good to go company for freshers bt need to have a rigorous determination of learning and should be flexible and adaptable to the work environment. Initially as fresher u will definitely feel pressure bt as uh gain knowledge over uh work uh will be enjoying the work and company

Dislikes

Hikes will be lesser than our expectations

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Good Process Knowledge, Friendly Colleagues

Dislikes

I don't like the management, They doesn't care employee concerns. There is no proper one on one discussions. Any concerns or issues that we discuss with the manager will be shared with the team members. There is no meaning for confidential and sensitive matters in our team.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.