Cognizant Customer Success, Service & Operations Department Reviews

Likes

Work culture is excellent. Mixed culture makes it really good work environment. Free hand in New Projects for getting new profile.

Dislikes

Salary as per industry standards is less, Increment as per previous followups has not been great. But favouritism plays it's part.

Work Details

Work policy: For now WFH

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

My team

Dislikes

Leadership at Cognizant is positional. I know it's very strong statement. However, that's my experience with the work culture. Managers and their higher level leadership feels threatened when asked questions that will challenge their ideas and would jump at every opportunity to present your good work as theirs. It will be helpful for the company and individuals well being if the top leadership focus on work culture, investing in leadership who are willing to empower their team members and be productive....Read More

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

They don't have stability in job, start looking other opportunities when yous joined cognizant

Dislikes

they can fire you anytime. Manager the different level of attitude. One of the trainer her name is Shreya singh was using for associate such terms "you f""king people you can't do anything. hr will not listen you also if I'll allow to fire, they will not think even. After complaints with SDL. Senior donot have any positivity and understanding.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

The way here maintaining transport arrangements is good and giving more security for female employees and good working environment.

Dislikes

Cafeteria food is very worst especially for night shift employees is suffering more for dinner they need to change or improve the quality of food for their employees.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

It was great working with team and I had a quality of life happy to work with cognizant

Dislikes

I felt talent and hard working member won’t get appreciatied

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

No comments :(

Dislikes

10 hours of work with no bonuses and no extra benefits apart from a health insurance coverage of 2.5 lakhs. There’s no annual salary increase, and if they do provide one, it will be a minimal raise of just 500 rupees per month every two years.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Do your work efficiently and you are good to go. Many IJP opportunities for the suitable ones.

Dislikes

Being brutally honest there is nothing to dislike as such, except 10 hrs shift and after all it depend on each individual's experience

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Oh for sure! The only silver lining at cognizant is their talent for squeezing every ounce of effort from hardworking employees. It’s like they have a PhD in exploitation truly impressive, while giving all the perks to credit stealers.

Dislikes

Totally get that! Its like a total storm of negativity at cognizant no motivation to work no career growth and management that seems to be on permanent vacation. Promised perks ? More like a distant dream! Delayed in hike and promotion just add to the fun, while hardworking employees get overlooked. It’s a recipe of pure ultimate job dissatisfaction.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Company is very good

Dislikes

Project and the management is very very worst, no job security and they will not consider your concern. Had a bad experience 😡😡😡😡😡😡😡😡

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing.

Dislikes

This is not a good organization at all. They force employees to work 10 hours on daily basis with constant working productive. It takes 4 hours to up down to office from home. 14 hours in a single day, Also the management system is really very poor here. They have been holding the night shift allowance from last 6 months also force to do over time which amount again comes in 3 months. Worst working culture full on pressure of work. Your career is also not safe here as I have been working here from last 2.5 years, They have moved me and my team in to 5 pillars till the date and in the last They have laid off thousands of employees without any valid reason. In the name of promotion we get only Rs 1000 in 2 years. All good and fancy things are only for showcase and fancy emails, when it comes to apply those good things they are least bothered about that. I was doing shift from 5 pm to 3 am in the morning, the move their cabs 3.30 then it takes more then 1 hours going back to home. If in case you have last drop then it will take 2 hours including everything. In short this is not a good company to work with. 10 hours a day this is really disgusting. I really wish someone from their clients read my comment and take some action against them. They are just using the people in need as rhey know there are not such good offers in the market currently due to inflation worldwide. They choose india for a good Hotspot as they get cheap labour here but they don't even pay that amount as well. I remember they mention about our package from package amount it self they hold the amount of 20k which is our amount technically and should be paid in the form of salary. Then they do the drama of a score card by pushing employees for more and more work by pressurising them in return they would give us ratings from 1 to 5. You what on the basis of ratings they give our amount back to us in the form of bonus. Which is also not full amount. If they give 3 Stat rati g they will Gove you bonus of 2k from 20 k amount rest 18k amount is in their pockets and shares distributed peacefully amongst the higher authorities. This is how they are sucking blood of middle class people who have given their 39 years of studying just for this shitt? I really don't understand this. Very very broken...Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Managers are humble 5 days / week work schedule Hybrid mode of work Relaxed work culture

Dislikes

Unnecessary WF Office requirement 10hrs/ day work Increment is too low Extremely low chances of promotion due to new policies

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

All fine but this is depending on the client you are working for... I worked for 2 projects till now where the 1st one was overall good but the next one is disaster. .

Dislikes

The bench process and project allocation process is not good.. They auto allocate projects which is is. Not related to your domain, sometimes they lie in talent marketplace in designation . Big issue is 10hrs working a day

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.