Team Leader

Minimum 4 years of experience in creating high quality videos and graphics. Should have an active portfolio of high-quality multimedia creations.

Excellent written communication skills

Advanced skills in Articulate 360, Camtasia, Photoshop, Kahoot, Mentimeter

Ability to run focus groups on community strategy, GET customer feedback, identify priorities, and execute on overall strategy.

Access to Community. Ability to assess if content meets community guidelines and policies.

Ability to determine correct team to answer community questions. Experience with engaging with community members in a professional manner.

Ability to complete market research on successful communities. Experience driving community growth.

Advanced skills in hosting interactive webinars via Zoom, Google Meet - excellent logistics and facilitation skills. Advanced skills with managing a dynamic calendar.

Experience acting as a Community Advocate. Experience representing communities to departments.

Access to Community, Coveo, Tableau, and Google Sheets.

Experience developing and enforcing community guidelines. Ability to complete market research on community guidelines.

Customer service skills, and process for engaging customer support for troubleshooting and escalation.

Manage thought leadership calendar, transition identified topics too real-time events (via webinars, podcasts videos, live events, etc. - use metrics to help drive relevant content

Excellent customer service skills

Excellent communication, collaboration, and influence skills

Excellent communication, collaboration, and influence skills - ability to connect dots with cross functional teams.

Education

Any graduation

Skills required

Soft skills

B2 Language proficiency on CEFR scale.

Ad-tech skills

Basic understanding of ad-tech ecosystem

Technical skills

Advanced expertise in usage of tools like Kahoot, Camatsia, Mentimeter & Photoshop

Data Analysis

Intermediate skills MS Excel and Google Sheets

Working hours

Mon to Fri 230 PM to 12 30 AM

Location

Hyderabad

#LI-VS5

The Cognizant community
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 350, 000 associates around the world.
• We don t just dream of a better way - we make it happen.
• We take care of our people, clients, company, communities and climate by doing what s right.
• We foster an innovative environment where you can build the career path that s right for you.

About us
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U. S. , Cognizant (a member of the NASDAQ-100 and one of Forbes World s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www. cognizant. com

Our commitment to diversity and inclusion

CareersNA2@cognizant. com with your request and contact information.

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