Cognizant Customer Success, Service & Operations Department Reviews

Likes

Nothing.

Dislikes

This is not a good organization at all. They force employees to work 10 hours on daily basis with constant working productive. It takes 4 hours to up down to office from home. 14 hours in a single day, Also the management system is really very poor here. They have been holding the night shift allowance from last 6 months also force t o do over time which amount again comes in 3 months. Worst working culture full on pressure of work. Your career is also not safe here as I have been working here from last 2.5 years, They have moved me and my team in to 5 pillars till the date and in the last They have laid off thousands of employees without any valid reason<mark style="background-color: #fff5e4;">. In the name of promotion we get only Rs 1000 in 2 years</mark>. All good and fancy things are only for showcase and fancy emails, when it comes to apply those good things they are least bothered about that. I was doing shift from 5 pm to 3 am in the morning, the move their cabs 3.30 then it takes more then 1 hours going back to home. If in case you have last drop then it will take 2 hours including everything. In short this is not a good company to work with. 10 hours a day this is really disgusting. I really wish someone from their clients read my comment and take some action against them. They are just using the people in need as rhey know there are not such good offers in the market currently due to inflation worldwide. They choose india for a good Hotspot as they get cheap labour here but they don't even pay that amount as well. I remember they mention about our package from package amount it self they hold the amount of 20k which is our amount technically and should be paid in the form of salary. Then they do the drama of a score card by pushing employees for more and more work by pressurising them in return they would give us ratings from 1 to 5. You what on the basis of ratings they give our amount back to us in the form of bonus. Which is also not full amount. If they give 3 Stat rati g they will Gove you bonus of 2k from 20 k amount rest 18k amount is in their pockets and shares distributed peacefully amongst the higher authorities. This is how they are sucking blood of middle class people who have given their 39 years of studying just for this shitt? I really don't understand this. Very very broken...Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Managers are humble 5 days / week work schedule Hybrid mode of work Relaxed work culture

Dislikes

Unnecessary WF Office requirement 10hrs/ day work Increment is too low Extremely low chances of promotion due to new policies

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Waste After working hard and getting 5 rating for an entire year, they postponed the increment which is supposed to be given on April and now in the month of August, they gave 4.5% of increment for 5 star rating. It’s just not worth working hard on Cognizant.

Dislikes

Eveerythig and there is nothing to like

Likes

Office hours are good If you know your work ..it will be easy life for you. Too much office politics

Dislikes

Very low appraisal. Even if you have top rating Promotion are based on tenure not in work and skills capabilities Low night allowance Low ET & OT allowance

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

CTS is good with hikes and promotion.

Dislikes

No work life balance and hefty work which leads to high pressure and eventual day slogging. Lot of people left due to slogging issues and no compensation for the extra hours.

Work Details

Work policy: 2 days/week from office

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

I loved few things when it comes to small queries whether it is transport issues , cafeteria issues things are resolved soon . The supervisors know how to tackle a situation and never gives up on an Employee .

Dislikes

The promotion and appraisals happen but it feels as if it took a very lot time even though the Employees put constant efforts . All the time we just have to work and there will be no skill development and learning time which is a basic need for an Employee which can help in company gro wth ....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Food in Google Vendor Office,the employees (fellow agent). Yea that's about it and thats why people haven't run away.

Dislikes

The management is absolutely terrible, please do not join any Google process, the management wants to suck the life out of you. Beware of Ateeg Jain, the most sadistic person.They don't pay you and just wanna make sure you stay a cheap employee, no hikes, and if possible the management would t ake your salary</mark>. No growth and all hopes given are fake. Please stay away from cts and Google processes for the same....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Only female candidates treated well by managers our manager give promotion only to femal employees

Dislikes

No promotions No acknowledgement manager are rude and vagabonds ask female employee for meet up and dating

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Good work life balance, Good salary and timely promotion.

Dislikes

Job Security and company culture

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Environment, Nice place to work..

Dislikes

Unhappy abt Promotion selections..

Work Details

Work policy: other

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Company culture

Dislikes

Work life balance, salary, promotion, management