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3.7

based on 36.3k Reviews

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Infosys Customer Success, Service & Operations Department Reviews

based on 1.2k reviews
Updated 18 Dec, 2024

Overall Rating

3.7/5
How AmbitionBox ratings work?

Category Ratings

4.1

Job Security

3.8

Company culture

3.8

Skill development

3.7

Work-Life balance

3.4

Work Satisfaction

2.9

Salary & Benefits

2.9

Promotions/Appraisal

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Top Infosys Interview Questions

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Q1. Count Ways To Reach The N-th Stairs You have been given ... read more
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Q2. Suppose there are two tables: A Customer table and an O ... read more
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Q3. Split the String You are given a string ‘str’ of ‘N’ lo ... read more
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Q4. OOPS Question Which among String or String Buffer shoul ... read more
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Q5. What are the services you have used in AWS? What are th ... read more
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People also ask about Infosys's Customer Success, Service & Operations Department

Is Infosys's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 36.3k employee reviews, it's clear that most employees have an average experience working at Infosys's Customer Success, Service & Operations Department. Job Security holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 2.9. Read reviews about job security and career growth on AmbitionBox.
Does Infosys's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Infosys's Customer Success, Service & Operations Department employees rate their salary and benefits at 2.9 out of 5, based on 36.3k reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Infosys's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Infosys's Customer Success, Service & Operations Department, click here.
How is the work culture at Infosys's Customer Success, Service & Operations Department?
Work culture at Infosys's Customer Success, Service & Operations Department is rated 3.8 out of 5 by 36.3k employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Infosys's Customer Success, Service & Operations Department, click here.
How is the job security at Infosys's Customer Success, Service & Operations Department?
Based on 36.3k reviews on AmbitionBox, Infosys's Customer Success, Service & Operations Department employees rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Infosys's Customer Success, Service & Operations Department, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Infosys's Customer Success, Service & Operations Department, click here.
Is work from home available at Infosys's Customer Success, Service & Operations Department?
According to AmbitionBox, 7% of Infosys's Customer Success, Service & Operations Departmentemployees work from home permanently, 32% work from the office, and 61% follow a hybrid model, based on 119 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance at Infosys's Customer Success, Service & Operations Department, click here.
How do I get a job at Infosys's Customer Success, Service & Operations Department?
To get a job at Infosys's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Infosys interview questions and practice your responses to prepare thoroughly.

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Work Policy at Infosys Customer Success, Service & Operations Department

i
Workplace policy may vary based on Department, Designation and Location.

based on 119 reviews in last 6 months

Hybrid

Hybrid

61%

3 days/week from office

44%

2 days/week from office

10%

Other hybrid work policies

7%

Work from office

Work from office

32%
Permanent work from home

Permanent work from home

7%
Join Infosys Creating the next opportunity for people, businesses & communities

Gender Based Ratings at Infosys Customer Success, Service & Operations Department

based on 1.2k reviews
3.8
Rated by 512 Women

Rated 4.2 for Job Security and 4.0 for Company Culture

women
3.6
Rated by 654 Men

Rated 4.1 for Job Security and 3.7 for Skill Development

men

Working Days at Infosys Customer Success, Service & Operations Department

based on 1.2k reviews
Monday to Friday
80%
Rotational Shift
15%
Monday to Saturday
3%
Alternate Saturday off
1%
Other
1%

Work Timings at Infosys Customer Success, Service & Operations Department

based on 1.2k reviews
Flexible timing
Strict (9am - 6pm)
Strict (9am - 6.30pm)
61%
3%
2%
34% employees reported other strict timings

Shift Timings at Infosys Customer Success, Service & Operations Department

based on 1.2k reviews
Day shift
Night shift
67%
33%

Business Travel at Infosys Customer Success, Service & Operations Department

based on 1.2k reviews
No travel
69%
Within city
21%
Within country
6%
International travel
4%
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