Add office photos
Engaged Employer
i
This company page is being actively managed by
IBM Team. If you also belong to the team, you
can get access from
here
IBM
CompareProud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
Filter reviews byExplore Reviews by Department
View All
• 1k Reviews
• 7.9k Reviews
• 1.9k Reviews
• 1.3k Reviews
• 1.3k Reviews
• 1.2k Reviews
Top Mentions
in IBM Customer Success, Service & Operations Department Reviews
1k reviews found
Sort by:
Popular
What people are saying about IBM
View All
twentycheetah
works at
TCS
Which to join
I have two offers. One from IBM which is 11 lpa fixed and the other is Russell Investments which is 14 lpa both fixed. Both in Mumbai. Which should I join
YOE = 4
Cctc = 4.29.
My current org lowballed me in giving bad appraisal even though I performed well.
Got a question about IBM?
Ask anonymously on communities.
Similar companies for Customer Success, Service & Operations Department
asked in
Software Developer interview
Q1. Chocolate Problem Given an array/list of integer numbers 'CHOCOLATES' of si ... read more
asked in
Application Developer interview
Q2. Tell me how to write ansible playbooks and how would you define a CI/CD pip ... read more
Get interview-ready with top interview questions
View all 1.2k questions
asked in
Associate Systems Engineer interview
Q5. Given string/sentence need to be reversed and the vowels need to be replace ... read more
You are reading trusted reviews. Keep reading to find out more about
IBM.
Discover interview dos and don'ts from real experiences
Jobs at IBM
People also ask about IBM's Customer Success, Service & Operations Department
Is IBM's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 1k employee reviews, it's clear that most employees have a positive experience working at IBM's Customer Success, Service & Operations Department. Work-Life balance holds the highest rating at 3.9, while career growth is rated the lowest amongst all factors at 3.3. Read reviews about work-life balance and career growth on AmbitionBox.
Does IBM's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, IBM's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.5 out of 5, based on 1k reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about IBM's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at IBM's Customer Success, Service & Operations Department, click here.
How is the work culture at IBM's Customer Success, Service & Operations Department?
Work culture at IBM's Customer Success, Service & Operations Department is rated 3.8 out of 5 by 1k employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at IBM's Customer Success, Service & Operations Department, click here.
How is the job security at IBM's Customer Success, Service & Operations Department?
Based on 1k reviews on AmbitionBox, IBM's Customer Success, Service & Operations Department employees rate job security at 3.9 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at IBM's Customer Success, Service & Operations Department, click here.
Is work from home available at IBM's Customer Success, Service & Operations Department?
According to AmbitionBox, 7% of IBM's Customer Success, Service & Operations Departmentemployees work from home permanently, 32% work from the office, and 61% follow a hybrid model, based on 61 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance at IBM's Customer Success, Service & Operations Department, click here.
How do I get a job at IBM's Customer Success, Service & Operations Department?
To get a job at IBM's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top IBM interview questions and practice your responses to prepare thoroughly.
Tell us how to improve this page.
- Home >
- Reviews >
- IBM Reviews >
- IBM Customer Success, Service & Operations Department Reviews Reviews
Work Policy at IBM Customer Success, Service & Operations Department
i
Workplace policy may vary based on Department, Designation and
Location.
based on 61 reviews in last 6 months
Hybrid
61%
3 days/week from office
33%
Other hybrid work policies
22%
2 days/week from office
6%
Work from office
32%
Permanent work from home
7%
Gender Based Ratings at IBM Customer Success, Service & Operations Department
based on 1k reviews
Rated by 329
Women
Rated by 673
Men
Working Days at IBM Customer Success, Service & Operations Department
based on 1k reviews
Monday to Friday
75%
Rotational Shift
18%
Monday to Saturday
4%
Other
2%
Alternate Saturday off
1%
Work Timings at IBM Customer Success, Service & Operations Department
based on 1k reviews
Flexible timing
Strict (5.30pm - 2.30am)
Strict (9am - 6pm)
66%
4%
3%
27% employees reported other strict timings
Shift Timings at IBM Customer Success, Service & Operations Department
based on 1k reviews
Day shift
Night shift
61%
39%
Business Travel at IBM Customer Success, Service & Operations Department
based on 1k reviews
No travel
68%
Within city
19%
Within country
7%
International travel
6%
|
Team Lead
204
salaries
|  ₹3 L/yr - ₹21 L/yr |
|
Assistant Manager
176
salaries
| ₹4.8 L/yr - ₹13.6 L/yr |
|
Senior Practitioner
135
salaries
| ₹2.2 L/yr - ₹7 L/yr |
|
Service Delivery Manager
89
salaries
| ₹5 L/yr - ₹38.5 L/yr |
|
Technical Support Engineer
89
salaries
| ₹1.8 L/yr - ₹6.6 L/yr |
Explore more salaries
Office cab/shuttle
69 total
responses
International/On-site exposure
10 total
responses
Free meal
7 total
responses
Relocation bonus
2 total
responses
Compare IBM with
Oracle
Compare
TCS
Compare
Cognizant
Compare
Accenture
Compare
Calculate your in-hand salary
Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and
get your in-hand salary
Rate your company