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3.6

based on 33.6k Reviews

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HCLTech Customer Success, Service & Operations Department Reviews

based on 2.7k reviews
Updated 18 Dec, 2024

Overall Rating

3.5/5
How AmbitionBox ratings work?

Category Ratings

3.8

Job Security

3.4

Work-Life balance

3.3

Company culture

3.3

Skill development

3.2

Work Satisfaction

2.8

Salary & Benefits

2.6

Promotions/Appraisal

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People also ask about HCLTech's Customer Success, Service & Operations Department

Is HCLTech's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 33.6k employee reviews, it's clear that most employees have an average experience working at HCLTech's Customer Success, Service & Operations Department. Job Security holds the highest rating at 3.8, while career growth is rated the lowest amongst all factors at 2.6. Read reviews about job security and career growth on AmbitionBox.
Does HCLTech's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, HCLTech's Customer Success, Service & Operations Department employees rate their salary and benefits at 2.8 out of 5, based on 33.6k reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about HCLTech's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at HCLTech's Customer Success, Service & Operations Department, click here.
How is the work culture at HCLTech's Customer Success, Service & Operations Department?
Work culture at HCLTech's Customer Success, Service & Operations Department is rated 3.3 out of 5 by 33.6k employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at HCLTech's Customer Success, Service & Operations Department, click here.
How is the job security at HCLTech's Customer Success, Service & Operations Department?
Based on 33.6k reviews on AmbitionBox, HCLTech's Customer Success, Service & Operations Department employees rate job security at 3.8 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at HCLTech's Customer Success, Service & Operations Department, click here.
Is work from home available at HCLTech's Customer Success, Service & Operations Department?
According to AmbitionBox, 3% of HCLTech's Customer Success, Service & Operations Departmentemployees work from home permanently, 30% work from the office, and 67% follow a hybrid model, based on 350 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance at HCLTech's Customer Success, Service & Operations Department, click here.
How do I get a job at HCLTech's Customer Success, Service & Operations Department?
To get a job at HCLTech's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top HCLTech interview questions and practice your responses to prepare thoroughly.

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Work Policy at HCLTech Customer Success, Service & Operations Department

i
Workplace policy may vary based on Department, Designation and Location.

based on 350 reviews in last 6 months

Hybrid

Hybrid

67%

3 days/week from office

56%

2 days/week from office

7%

Other hybrid work policies

4%

Work from office

Work from office

30%
Permanent work from home

Permanent work from home

3%
Join HCLTech Find your spark and discover what drives you forward

Gender Based Ratings at HCLTech Customer Success, Service & Operations Department

based on 2.6k reviews
3.6
Rated by 629 Women

Rated 3.9 for Job Security and 3.5 for Work-Life Balance

women
3.4
Rated by 2k Men

Rated 3.8 for Job Security and 3.4 for Work-Life Balance

men

Working Days at HCLTech Customer Success, Service & Operations Department

based on 2.7k reviews
Monday to Friday
71%
Rotational Shift
23%
Monday to Saturday
4%
Alternate Saturday off
1%
Other
1%

Work Timings at HCLTech Customer Success, Service & Operations Department

based on 2.7k reviews
Flexible timing
Strict (6pm - 4am)
Strict (11.30am - 9pm)
58%
2%
2%
38% employees reported other strict timings

Shift Timings at HCLTech Customer Success, Service & Operations Department

based on 2.7k reviews
Day shift
Night shift
54%
46%

Business Travel at HCLTech Customer Success, Service & Operations Department

based on 2.7k reviews
No travel
70%
Within city
18%
Within country
7%
International travel
5%
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