HCLTech Customer Success, Service & Operations Department Reviews

Likes

No work pressure out side of your shift. Hybrid model to go to office.

Dislikes

1. Less number of team members leading to high work pressure during peak hours. 2. Unable to get expected leaves due to less number of team members. 3. Working in 5 different shifts as required by the team. Sometimes different shifts in the same week as well. 4. What is salary hike? never heard of it.

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Big Infrastructure, Good Stable Company, good for the people who likes Job security! Salary is always on time, very good medical facilities and others employees' benefits. Overall, it is very nice company for sure!

Dislikes

Salary is on time but other incentives, your promotion, your bonus, your increments etc are in Arrears, You will get it for sure but always in arrears, HR is not at all effective. Just like your Job which is stable, your salary will be stable as well, please do not expect any other thing except Stability. Company culture in terms ofHR is not at all good, no major governance towards how management is calibrating an employee, how promotions are happening? That is the only reason I left HCLTech, otherwise, in other domains, might be the HR as people doing good things. HCLTech is a beautiful organization but some wrong people who are in that position to spoil the overall experience and culture, My advice is to hire good mature people in leadership positions and especially in HR domain. Please save this beautiful company and I'm the sure the top management are doing lots of things to streamlines the process down there but really need to put strong governance on middle management, specially in HR domain...Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Infrastructure is good

Dislikes

Management and Manager is not supportive and not good hearted.... Biased environment. Recommended not to join this HCL tech

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Job security with connections in upper management.

Dislikes

Salary is low. Poor promotions mechanism. Company culture is very poor. Under skill person got promotion with connections. Not isolated infra for employee.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Likes

HCL is a good place to work with with sound office environment. If the work from home is provided parmanently then working with HCL could be continued with better opportunity and appraisal

Dislikes

No any better appraisal and looking for better opportunity and carrier development

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Dislikes

Every thing is disliked in hcl. Worst management worst organization the process I have joined is much more worst than ever

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Best company for freshers who want to build carrer in a right path. Exceptional performers will always be rewarded with bonus and certificates. Job security is best in the market.

Dislikes

Promotions might delay even after recommendation. Experienced resources will face gradual hike in the pay scale which is not close the market rate. Work life balance might get affected during month end period due to workload.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Very rare

Dislikes

There are no perks or no benefits. People cannot understand under what criteria the promotion and appraisal are given . In my term i have seen a team lead on a analyst position and an general agent who reports to him as a senior analyst i really don't know how and lead has less salary then his junior team members

Likes

Company is an excellent, female’s employees are over protected by the organisation. Company has health insurance that is very useful. They have so many benefits for pregnant ladies like insurance also in cabs they will carefully taken care. Infrastructure is awesome.

Dislikes

HR will not respond properly. No one will question what every happen inside the project. Some managers are from heaven so no one can ask anything to them even they hurt the employees emotionally inside the project. There is no rules for the heavenly managers.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.