HCLTech Customer Success, Service & Operations Department Reviews

Likes

Range of projects available for employees

Dislikes

Work life balance, Wrong placement of people, No merits are given to people who work hard, but, people who work on pleasing their senior bosses get placed in higher positions and get salary increment.

Work Details

Work policy: 3 days/week from office

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Likes

Worklife balance is good also have opportunities to develop the new skills.

Dislikes

There is no specific criteria for promotion and salary hike for laterals is not satisfied. Some time they won't give hike. They won't provide valid reason also. Very disappointed in terms of salary hike and promotions.

Likes

Company is an excellent, female’s employees are over protected by the organisation. Company has health insurance that is very useful. They have so many benefits for pregnant ladies like insurance also in cabs they will carefully taken care. Infrastructure is awesome.

Dislikes

HR will not respond properly. No one will question what every happen inside the project. Some managers are from heaven so no one can ask anything to them even they hurt the employees emotionally inside the project. There is no rules for the heavenly managers.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Dislikes

1) No Appreciation 2) No encouragement 3) For HCL you are only a resource who are working to generate revenue. But you don't dare to ask any rewards of your hardwork. If you will ask also no one will bothered. They ll treat you like you don't exit . Company only knows how to take from you. Inflation ll be completely ignore by hcl. If you are earning 100 rs in 5 years you ll reach out 102 rs where as inflation rates ll be much hire. Sometime you have to borrow money to survive while working in HCL....Read More

Likes

Healthy environment and encouraging for personal growth

Dislikes

Increments and promotion system. Especially a system where many a times your increment is delayed by months or even quarters, but company have no policy to give arrears

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

In terms of appraisal & promotion, it is not good however Stability prospective it is good. 3 months notice 🔴period non negotiable is too bad for employees.

Dislikes

Management, buttering, notice period

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Opportunity to excel and explore

Dislikes

The appraisal process has been worsening day by day. People are getting No Change or negligible changes in annual appraisal. Monthly performance bonus is getting deducted for all. Very pathetic.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

They ensure that they make all arrangements for employees to develope their skills in all possible ways

Dislikes

Nowadays I feel that they are considering only the organization growth not about the employees genuine concerns which leads employees to get frustrated at some point.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

Overall Company policies are good and infrastructure facility also good as well.

Dislikes

Job security is Zero 0 it may be in my process only and magers also very hard to understand and not professional as well. When you will try to report the issues to the HR then no hearing will be there for employee.

Likes

Job security

Dislikes

Very slow personal growth both financial and career. Toxic work culture and top management decisions are only towards cost savings. No employee benefits focus .

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

HCLTech gives you a job security and you get to learn a lot of new aspect of your work in every single thing you do.

Dislikes

It doesn’t give timely appraisal and when it gives you a hike for the sake of appraisal it comes around to be nothing. Company culture is very laid back and you can feel the politics in every department of your work. HRs there are the biggest liars you would come across