TCS Customer Success, Service & Operations Department Reviews

Likes

Work Life balance and good medical benefits. You will feel respected in most of the places.

Dislikes

Low increment, average promotion and average growth. They give more priority to the new people instead of their loyal but high performing employee.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

It's a very good company in terms of job security

Dislikes

In my opinion, TCS should provide a little more higher salary as their current salary structure is below industry standards

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing much proud of except works done for society

Dislikes

1) promotion is very slow 2) salary hike never more than 7% though you get high rating in ur appraisal 3) work from office no hybrid

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Nothing..... Work culture in kolkata office literally is so worst.

Dislikes

I was so shocked how big names could disaapoint me so much. Literally I used to feel so worst that i used to cry in office bathroom it's the worst experience I got. I went into depression for three months. But then again I started my life nd now I am in imerit technology which is a great great company with flexible shift and time and it looks after employees too. A lesson learned big names are just for hype doesn't mean everything that glitters is gold....Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Working at TCS was a great experience because of its structured approach to training and development. I appreciated the opportunity to work on diverse projects, which helped me build a strong foundation in data analysis and process management. The collaborative work environment and exposure to global clients also enhanced my communication and problem-solving skills.

Dislikes

TCS offered an excellent platform to develop my foundational skills and gain exposure to various processes. However, I found that the scope of my role became more routine over time, and I was looking for opportunities to take on more challenging, innovative projects. This prompted me to seek roles that better align with my long-term career goals and allow me to expand my expertise.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

TCS is very good organization. A salary increase makes you happy once in year but a healthy culture keep you happy every day.

Dislikes

Not maintain floor culture and management politics. Because of this reason dedicated employee resigned.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

1. Global Presence and Opportunities TCS operates in over 40 countries, providing exposure to international clients and projects. Opportunities to work on diverse and innovative projects with leading global brands. 2. Learning and Growth Access to extensive training programs and certifications through platforms like TCS iON and Elevate. Support for upskilling in emerging technologies such as AI, cloud computing, and blockchain. 3. Work-Life Balance Policies that support flexibility and work-life balance, including remote work options. 4. Culture and Values Emphasis on core values like integrity, excellence, and sustainability. Inclusive and collaborative work environment. 5. Job Stability and Security As part of the Tata Group, TCS is known for its stability and focus on employee well-being. 6. Employee Benefits Competitive compensation, health benefits, and opportunities for career advancement. 7. Corporate Social Responsibility (CSR) Active involvement in CSR initiatives, such as education, health, and environmental sustainability programs.....Read More

Dislikes

Disliking aspects of working at a company like Tata Consultancy Services (TCS) 1. Salary and Appraisals: Many employees feel that the compensation is lower compared to industry standards, especially for freshers or those in junior roles. Increment percentages are often perceived as modest. 2. Limited Growth for Niche Skills: Some employees express concerns about the lack of opportunities to work on cutting-edge technologies or niche skills due to the nature of the projects. 3. Work-Life Balance: Depending on the project and client demands, maintaining work-life balance can be challenging. Long hours or high workloads may arise during critical phases. 4. Bureaucracy and Hierarchy: As a large organization, decision-making processes might feel slow and overly hierarchical to some employees. 5. Onsite Opportunities: The allocation of onsite roles can be highly competitive and dependent on project requirements, leading to dissatisfaction among those seeking international exposure. 6. Skill Utilization: Employees sometimes report being allocated to roles or projects that do not match their skill set, leading to stagnation or lack of job satisfaction. 7. Training Quality: While TCS offers extensive training programs, some employees feel these are too generic or insufficiently aligned with the latest industry trends. These issues aren't universal and vary greatly depending on the individual, the team, and the project. Many employees also appreciate TCS's job stability, reputation, and learning opportunities....Read More

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Everything is good here except for pay structure for a few...if you are good only good will happen to you and don't just think enough to join here or not...it's a good one to experiment and experience...

Dislikes

I like everything about the organisation...satisfied may be my CTC is little low but am happy to think abt my retirement from here.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Just the job security

Dislikes

Everything.. Starting from worklife balance, culture, people there aren't skilled enough, no way to learn things, the company doesn't promote celebrations of festivals, no bonus or incentives.. Hikes and increments aren't given properly, promotion system is too poor there. Employees aren't motivated in the company.. And there's nothing such cultural activities to boost employees.