TCS Customer Success, Service & Operations Department Reviews

Likes

Job security at present. Brand name to work under. Learning skills.

Dislikes

Less Salary compare to work. More Variable contains in Salary. No quick promotion. Transportation issue. No Hybrid work. Work life balance is not that good.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Only good thing is job security.

Dislikes

Poor infrastructure Poor salary benefits/ increment Promotions are very slow Lot of micro management in work No flexible working options

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Job Security...u can die here without being asked why and what u r doing!

Dislikes

Salary median gap between peers is tremendous, last 2 years hike even being top performer is nothing less than bad.Promotions have dried down

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Job security is the main thing anyone like about working in TCS

Dislikes

Going to office 5 days a week and there are no or limited appraisals as there is less scope for salary increments

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

The work-life balance and job security are the only 2 things

Dislikes

Projects are 90% support which will take you nowhere. Salary is way less than market standards. Although you can learn a lot you cannot use it as the certifications are either from Udemy or Linkedin Learning which no one takes into consideration, then comes the point if you want to go to development you will not be able to do so as all they want is experienced candidates. Once benched you have to report every day to RMG no matter how far you live or whatever reasons you have they will not listen. I will strongly suggest not to join its just ruining your career....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Job security is there, that is the only like about it. If you able to manage good politics then TCS is best for your career. But recommended not to join TCS at the early stages of your career.

Dislikes

If you join a project and stay for few years, and somehow you are liked by your clients then your career will stuck there only, you won't be able to change project until you fight a lot with management and they will threat you about your appraisal or bad ratings etc. If you aspire for different tool learning and for that move to other project they won't allow the same. Then last option is to switch. But sometime switch is not that easy.. So you will feel like you stuck. Onsite opportunity is there but that too Also involved politics and oiling buttering stakeholders like manager, sdms etc.. So you have to leave your dignity sometimes. TCS is not at all a bad company but few rotten managers made it difficult for associates. Salary increment is everyone knows.. Very poor. It even doesn't bit inflation....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Only job security

Dislikes

Very poor salary increments and slow careers growth, promotion criteria very lengthy, no salary hike as per role and responsibilities

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Job security I do not see anything else

Dislikes

Very poor work culture and salary hike is like searching for peanuts you end up realising these peanuts even if you spot are part of variable pay not fixed and variable payout depends on company performance which you wouldn’t get 100% irrespective of company making profits, so every year you end up paying company more than you earn

Likes

The only thing I like in tcs is job security .

Dislikes

We could not able to utilise our leave balance . And dress code also not on satisfied way . If it Indian holiday we have to got approval to wear casual and hike percentage was too low .

Likes

Only Job security

Dislikes

No growth, No skill development, No work-life balance, every time CEO changes new policy comes, No good increment, lots of politics. No WFH.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Job security is good. Brand name of TCS as a employee centric company.. Have options of different roles if u get to manage to go to a different verticals.. Medical insurance coverage..

Dislikes

My growth has stopped in terms of knowledge due to role.. IT portion of TCS is good but in BPS very less scope of development.. Salary -- Getting not more than 40% of variable part of salary.. Insurance, gratuity all part of CTC.. Insurance premium getting increased year by year.. salary structure not good.. %increment doesn't evencover inflation.. long hours of work in BPS.. Lots of politics.. No-rehire policy.....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Their health insurance policy, job security, opportunity to learn - LinkedIn learning and udemy are free along with few other learning options too

Dislikes

Worst appraisals, however hard you work, even if you get A banding, still your appraisal would be some 7% hike. Mainly support projects only.