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Engaged Employer

Cognizant

Compare

3.8

based on 50.2k Reviews

Video summary

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated IT/ITES Company - 2024

Filter reviews by

Cognizant Customer Service Executive Hyderabad / Secunderabad Reviews

Updated 12 Aug, 2024

Overall Rating

4.4/5

based on 7 reviews

Rating distribution

2 (28.6%)

3 (42.9%)

0 (0%)

1 (14.3%)

Category Ratings

4.1

Skill development

4.0

Salary

4.0

Work-life balance

4.0

Work satisfaction

3.9

Job security

3.9

Promotions

3.8

Company culture

What employees say about Cognizant?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

75% employees reported

Strict (8.30pm - 5.30am)

75% employees reported

Within city

50% employees reported

View more detailed insights

Gender based rating

4.4

Rated by Women

2 reviews

4.4

Rated by Men

4 reviews

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7 reviews found

Sort by: Popular

Customer Service Executive in Hyderabad / Secunderabad

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 12 Aug 2024

Likes

Cafeteria and cab facility

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Response of the hr

Customer Service Executive in Hyderabad / Secunderabad

Full Time

Customer Service Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 01 Jul 2022

Likes

Nothing much

Skill development - Good

Dislikes

No benefits.

Promotions - Poor
Company culture - Poor

Work Details

Not bad

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

What people are saying about Cognizant

View All

Hi everyone, I’m considering an opportunity at Cognizant and would love to hear from current and former employees. What’s the salary growth like compared to industry standards? Any insights on learning opportunities and career progression? A few details regarding my profile: YOE- 6 | Tech- Mainframe | CCTC - 11 | Offered - 17.7 Getting a project in Cognizant is also not an issue for me as I used to work there and now, I'm going back to the same project. Would really appreciate your thoughts and experiences. Thanks in advance! #Cognizant #CareerAdvice #JobChange #ITIndustry #WorkLifeBalance #SalaryGrowth

Got a question about Cognizant?

Ask anonymously on communities.

Customer Service Executive in Hyderabad / Secunderabad

Business Associates Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 Jan 2022

Likes

I love to work in cognizant to build my career. It's give secure life and friendly atmosphere. Employees are very comfortable to work there.

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Give opportunities for freshers to prove themselves.

Customer Service Executive in Hyderabad / Secunderabad

Finance & Accounting Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 03 Jul 2021

Likes

I have to interest to do job in cognizant

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

Work Details

No I'm fresher

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Hyderabad / Secunderabad

AdWords Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

3.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 04 Oct 2017

Likes

Terrible management and experience

Dislikes

Too much work pressure. Transport and FREE food is horrible.

Salary - Poor
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Hectic

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Hyderabad / Secunderabad

At&t Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 01 Aug 2018

Likes

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Hyderabad / Secunderabad

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 20 Apr 2024

Likes

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Return to all reviews

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 7 Cognizant reviews submitted by Cognizant employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Cognizant is the right company for you. 75% of employees reported the ...Read more