Upload Button Icon Add office photos
Filter reviews by

Cogent E Services Customer Support Associate Reviews

based on 69 reviews
Updated 7 Dec, 2024

Overall Rating

3.0/5
How AmbitionBox ratings work?

Category Ratings

2.9

Skill development

2.8

Company culture

2.7

Work Satisfaction

2.7

Job Security

2.7

Work-Life balance

2.5

Promotions/Appraisal

2.4

Salary & Benefits

Top Mentions in Cogent E Services Customer Support Associate Reviews

69 reviews found

Sort by: Popular

Similar companies

View All
Wipro Reviews
3.7
 • 50.3k Reviews
TCS Reviews
3.7
 • 84.4k Reviews
Infosys Reviews
3.7
 • 36.5k Reviews
HCLTech Reviews
3.6
 • 33.8k Reviews
Tech Mahindra Reviews
3.6
 • 33.1k Reviews
Accenture Reviews
3.9
 • 52.7k Reviews
Cognizant Reviews
3.8
 • 47.2k Reviews
Capgemini Reviews
3.8
 • 39k Reviews
IBM Reviews
4.1
 • 21.1k Reviews
Teleperformance Reviews
3.9
 • 27.3k Reviews
View more

View More

Top Cogent E Services Customer Support Associate Interview Questions

View All
Q1. Suppose you have written quick learner in your strength ... read more
View answer (1)
Q2. what is social media and advantages and disadvantages o ... read more
View answer (1)

Get interview-ready with top interview questions

View all 9 questions
Q3. What do you know about customer service?
View answer (1)
Q4. What is the role of a customer support associate?
View answer (1)
Q5. how do you handle irrated customer?
View answer (1)
Logo
You are reading trusted reviews. Keep reading to find out more about Cogent E Services.

Discover interview dos and don'ts from real experiences

Claim your company page and respond to reviews as an employer.

People also ask about Cogent E Services's Customer Support Associates

How is Cogent E Services to work for?
Cogent E Services is rated 3.0 out of 5, based on 69 reviews by employees on AmbitionBox. Cogent E Services is known for Skill development which is rated at the top and given a rating of 2.9. However, Salary & Benefits is rated the lowest at 2.4 and can be improved. To know first hand how it is like to work at Cogent E Services read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Cogent E Services?
According to AmbitionBox ratings, Cogent E Services employees rate its salary and benefits as 2.4 out of 5. You can know more about Cogent E Services Salaries at AmbitionBox
How is the work culture at Cogent E Services?
Work culture is rated 2.8 at Cogent E Services by 69 employees. While job security is rated 2.7 and work-life balance is rated 2.7 at Cogent E Services. Read detailed reviews by employees of Cogent E Services on AmbitionBox.

Tell us how to improve this page.

Gender Based Ratings for Cogent E Services Customer Support Associate

based on 65 reviews
2.9
Rated by 13 Women

Rated 2.8 for Work-Life Balance and 2.7 for Skill Development

women
3.1
Rated by 52 Men

Rated 3.0 for Company Culture and 3.0 for Skill Development

men

Working Days for Cogent E Services Customer Support Associate

based on 69 reviews
Rotational Shift
71%
Monday to Saturday
23%
Monday to Friday
4%
Other
2%

Work Timings for Cogent E Services Customer Support Associate

based on 69 reviews
Flexible timing
Strict (9am - 6pm)
Strict (3pm - 12am)
43%
11%
7%
39% employees reported other strict timings

Shift Timings for Cogent E Services Customer Support Associate

based on 69 reviews
Day shift
Night shift
73%
27%

Business Travel for Cogent E Services Customer Support Associate

based on 69 reviews
No travel
80%
Within city
18%
Within country
2%
Cogent E Services Customer Support Associate Salary
based on 267 salaries
₹1.2 L/yr - ₹3.7 L/yr
16% less than the average Customer Support Associate Salary in India
View more details
cab
Office cab/shuttle
1 total response
healthInsurance
Health insurance
2 total responses
softskill
Job/Soft skill training
6 total responses
meal
Cafeteria
1 total response
View All
Compare Cogent E Services with

Wipro

3.7
Compare

TCS

3.7
Compare

Infosys

3.7
Compare

HCLTech

3.6
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
write
Rate your company