Cogent E Services Customer Support Associate Reviews
based on 69 reviews
Updated 7 Dec, 2024
Overall Rating
3.0/5
How AmbitionBox ratings work?
Category Ratings
2.9
Skill development
2.8
Company culture
2.7
Work Satisfaction
2.7
Job Security
2.7
Work-Life balance
2.5
Promotions/Appraisal
2.4
Salary & Benefits
Cogent E Services is rated
3.0 out of 5 stars on
AmbitionBox, based on 69 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Cogent E Services is rated
3.0 out of 5 stars on
AmbitionBox, based on 69 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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69 reviews found
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Popular
Customer Support Associate in
Noida
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 14 Sep 2023
Likes
Salary will be on time payment.
Management is very good as compare to Digitech
Offer letter, experience, salary slip is providing on time.
Dislikes
Salary will not be growth with respect to time, otherwise everything was too good.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Bangalore / Bengaluru
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 26 Sep 2024
Likes
There is nothing to like about this company, poor management, illiterate & drop outs are made leaders & managers
Dislikes
Very toxic work culture. Even on your off day they would ask you to punch in n out, even if you have a medical emergency they will ask you to be present at office, managers & TL hold grudges when you’re not able do extra duty hours & they will cancel all your bonuses & even cut your salary in the name short log in hours. They will threaten you if you don’t do as they wish. Very poor management, i don’t think anyone is educated enough to manage a team in this organisation....Read More
There is very low chances to get promoted.
Low salary compare to other companies
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Support Associate in
Noida
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 18 Jun 2024
Likes
Nothing
Dislikes
Every day I suffered in the office like jail morning once entire hole day runned up
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Noida
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 21 May 2024
Likes
It gives a environment to learn
Dislikes
Hectic login hours
Customer Support Associate in
Noida
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 19 Apr 2024
Likes
cleaning is good.
Dislikes
work environment not much more good .
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Mangaluru
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 14 Nov 2023
Likes
I don't like anything in this organization
Dislikes
It is one of the worst company where I've worked.there managers get pressure from top level management and these stupid managers put burdened upon us to do everything
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Associate in
Bareilly
Full Time
·
Back Office Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 07 Dec 2023
Likes
In cogent e service culture not good
Dislikes
Salary is more than less
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Hyderabad / Secunderabad
Full Time
·
Customer Success, Service & Operations - Other Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 22 Dec 2023
Likes
They will provide Good Incentives based on targets and achievements
Dislikes
They will bury our career when you not supportive to the management
Customer Support Associate in
Mangaluru
Full Time
·
Customer Success, Service & Operations - Other Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 24 Mar 2024
Likes
It was a great experience working in Cogent e service's and I had a good team members and supportive manager.
Dislikes
Salary increment is not there
Customer Support Associate in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 09 Mar 2023
Likes
Not even a single thing
Dislikes
Worst experience / people who are working there are the people who doesn't have any ambition in life people who are looking to enjoy their life and only for the sake of salary can work their and also interview process is also very easy to clear and once u step out of the company u will realize how difficult it is crack other companyand there are managers withouth any proper education background who always speaks in regional languages...Read More
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Anantapur
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 27 Aug 2023
Likes
Doesn't like
Dislikes
So many dislikes when I was in office they are increasing the working hours and paying the less salary and after resignation they didn't providing the experience letter after they telling provide experience letter
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Associate in
Noida
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 20 Jul 2023
Likes
For a fresher this company can be a good option.
Dislikes
There is no work life balance. No leave on festival. You have to come to the office.
People also ask about Cogent E Services's Customer Support Associates
How is Cogent E Services to work for?
Cogent E Services is rated 3.0 out of 5, based on 69 reviews by employees on AmbitionBox.
Cogent E Services is known for Skill development which is rated at the top and given a rating of 2.9. However, Salary & Benefits is rated the lowest at 2.4 and can be improved. To know first hand how it is like to work at Cogent E Services read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Cogent E Services?
According to AmbitionBox ratings, Cogent E Services employees rate its salary and benefits as 2.4 out of 5. You can know more about Cogent E Services Salaries at AmbitionBox
How is the work culture at Cogent E Services?
Work culture is rated 2.8 at Cogent E Services by 69 employees. While job security is rated 2.7 and work-life balance is rated 2.7 at Cogent E Services. Read detailed reviews by employees of Cogent E Services on AmbitionBox.
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Cogent E Services Customer Support Associate Reviews by Locations