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Capita

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3.6

based on 2.3k Reviews

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Capita Customer Service Executive Reviews

based on 126 reviews
Updated 26 Dec, 2024

Overall Rating

3.3/5
How AmbitionBox ratings work?

Category Ratings

3.4

Job Security

3.2

Work-Life balance

3.1

Skill development

3.0

Salary & Benefits

3.0

Company culture

2.8

Work Satisfaction

2.5

Promotions/Appraisal

Top Mentions in Capita Customer Service Executive Reviews

126 reviews found

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Career Advice
2w (edited)
projectenginer
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·
works at
Enventure Enginering
I’m 27, I’m looking for Career transition
Hello ,I hold bachelor degree in mechanical engineering 2019. With 4.5 yoe in Total 1)Associate product compliance engineer - 1.5 years 2)Currently working as Project engineer (compliance). 3 years I see no growth in my current company and current role.so I’m looking for career shift,high growth and good package. Skills 1) Environmental compliance(REACH,ROHS,..) 2)Basic networking OS,Linux basic, Aws cloud 3) SAP MM (in progress) 4) Project Management (self preparation from PMBOk) I’m confused between sap mm consultant and project management I’m getting difficult to choose,Which would be great choice according to my background and high pay, stable job Can anybody recommend which domain /role is good for career transition! I’m looking for career shift Help will be appreciated. Current role Project engineer handling projects related to environmental compliance. FYI
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More about working at Capita

People also ask about Capita's Customer Service Executives

How is Capita to work for?
Capita is rated 3.3 out of 5, based on 126 reviews by employees on AmbitionBox. Capita is known for Job Security which is rated at the top and given a rating of 3.4. However, Career growth is rated the lowest at 2.5 and can be improved. To know first hand how it is like to work at Capita read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Capita?
According to AmbitionBox ratings, Capita employees rate its salary and benefits as 3.0 out of 5. You can know more about Capita Salaries at AmbitionBox
How is the work culture at Capita?
Work culture is rated 3.0 at Capita by 126 employees. While job security is rated 3.4 and work-life balance is rated 3.2 at Capita. Read detailed reviews by employees of Capita on AmbitionBox.
Is work from home available in Capita?
According to AmbitionBox, 15% Capita employees work from home permanently (based on 13 AmbitionBox reviews in last 6 months).

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Capita Customer Service Executive Reviews by Locations

Capita Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 126 Capita reviews submitted by Capita employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Capita is the right company for you. 45% of employees reported the working... days at Capita as Rotational Shift. 60% employees reported the work timings at Capita as Flexible timing. Read more

Work Policy for Capita Customer Service Executive

i
Workplace policy may vary based on Department, Designation and Location.

based on 13 reviews in last 6 months

Work from office

Work from office

62%
Hybrid

Hybrid

23%

Other hybrid work policies

23%

Permanent work from home

Permanent work from home

15%

Gender Based Ratings for Capita Customer Service Executive

based on 116 reviews
3.7
Rated by 46 Women

Rated 4.0 for Job Security and 3.4 for Skill Development

women
3.2
Rated by 70 Men

Rated 3.1 for Job Security and 3.1 for Work-Life Balance

men

Working Days for Capita Customer Service Executive

based on 126 reviews
Rotational Shift
45%
Monday to Friday
44%
Monday to Saturday
5%
Other
5%
Alternate Saturday off
1%

Work Timings for Capita Customer Service Executive

based on 126 reviews
Flexible timing
Strict (12.30am - 9.30pm)
Strict (12.30pm - 9.30pm)
60%
5%
4%
31% employees reported other strict timings

Shift Timings for Capita Customer Service Executive

based on 126 reviews
Day shift
Night shift
73%
27%

Business Travel for Capita Customer Service Executive

based on 126 reviews
No travel
76%
Within city
23%
Within country
1%
Capita Customer Service Executive Salary
based on 462 salaries
₹1.5 L/yr - ₹7.2 L/yr
27% more than the average Customer Service Executive Salary in India
View more details
Employee Benefits for Capita Customer Service Executive
cab
Office cab/shuttle
13 total responses
healthInsurance
Health insurance
9 total responses
officeGym
Office gym
8 total responses
softskill
Job/Soft skill training
13 total responses
+2 more benefits
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