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Bill Gosling Outsourcing India
based on 660 Reviews
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Back office Department
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Team mates us very good ,,
Yes training is good ,, not not career growth
Average for me
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
retail Department
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good experience great environment they support their employee.
money is one of important part of our job so we deserve good salary according to our work in that part dislike i mattsenkumar.
Work days: Monday to Friday (Flexible Timings)
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Full Time
Other Department
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Salary paid on time
1MPQC process is very very poor process. The most important thing in the process is to get the quality variator's efficiency over time. And then overtime pay is never paid. If you do not work overtime then the company will threaten to fire you. 2 Nepotism creeps in the MPQC process till it reaches the top, no one says anything to the quality verifier, even if he makes 50-100 legal passes, he makes everyone safe. 3. This process is also going on in the affairs of team leaders or PS, their girlfriend's mistake, if some legal pass is done or some legal thing is done, then we can save it by doing it as well.. this is much needed or wasted. Why will the thing be a process? 4. Nanveet Singh Sir Narendra Singh Bhisht Sir talks at a different level, he knows whose mistake he is... he looks at him... he keeps the same attitude towards women by meeting both of them. They are adding a lot in PBI, they are trying to reduce their money at every place... other companies have fixed PBI but here both of them get 3 months by changing the PBI structure and give as much money as overtime. He always gave half his salary and never paid the full amount for overtime... 5.the team leader, I don't know who made him the team leader... One thing remains on his face that he will expel me from the company.. First of all there should be a meeting with Rakesh Mishra that he has shown so much courage. There is a very dirty rule in the process of speaking. In other companies, if someone speaks like this, the team leader is fired. But here the manager does not take any action....Read More
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for the review. We want to inform you that we will not let this go unnoticed.
Full Time
eCommerce Operations Department
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My work experience with mattsen kumar very well and I learn more valuable thing to mattsen kumar .
Nothing
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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Be more Be Bold Be transperent
Sallery hike and appresal
Work policy: On quality basics
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for the review. We want to inform you that we will not let this go unnoticed. You can write to us at info@mattsenkumar.com for further information/clarification. All the best!
Full Time
Sales Support & Operations Department
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This is good company for upgrading your skills and multiple job opportunities
Canteen food
Full Time
Back Office Department
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There is good company stability and not much work load.
A few years ago there were a lot of processes but now the processes are not that good.
Full Time
Quality Assurance - Other Department
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Nothing
Everything there is no proper salary to employees, no facilities etc
Full Time
Back Office Department
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Average l like
Averages I like
Full Time
Customer Success Department
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Overall environment was good
Job security was not there
Full Time
Quality Assurance and Testing Department
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Nothing
Work pressure No leaves fells like a jail
Work policy: 3 days/week from office
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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They will conduct cultural activities on weekly and monthly bases.
No job security, they will remove any one at any time without any ethics and proper reason. Low salary with high work pressure.
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Sorry to hear about your experience. We will escalate to the management for opportunities in your suggested areas. We will not let this go unnoticed. All the best!
Full Time
Sales Support & Operations Department
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Gurgaon Site 1 is very good, the cafeteria is very good, the culture on site 1 is also very good. Salery on time paid it's very good.
Site 2 is very bad The washrooms in Site 2 are very dirty and there is no cafeteria, no canteen and the workstation is also very bad And salary is also very low And there is very less space in site 2. There is a cafeteria and washroom near the workstation. The smell of the washroom comes outside.
Full Time
Operations, Maintenance & Support Department
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MattsenKumar provides Comfort Zone to their employees. You can exceed your breaks.
very less promotions , zero increment, no salary bonus, Poltical environment , Growths and promotions are pre decided. Now MattsenKumar Has been Acquired by Bill Gosling. There is no Job security of the processes running. 10-11 hours of shift timing
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Content Management (Print / Online / Electronic) Department
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Nothing to like about this worst organisation
The work culture is pathetic as it is having alot of toxic employees with egoistic mindset who do not support for any sort if growth within the organisation thereby providing poor work life balance. The security for job is not provided as anyone can be terminated according to the organisation requirements even if the mistakes are minor. I would not recommend anyone here human here who is seeking for any job even though they are unemployed. Worst organisation ever👎🏻...Read More
Work timings: Strict Timings
Employer’s Response
Thank you for the review. We want to inform you that we will not let this go unnoticed. You can write to us at info@mattsenkumar.com for further information/clarification. All the best!
Full Time
Business Process Quality Department
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Office environment is little bit good
On the name of salary restructuring they reduced your overall CTC. Then they will move you in different different LOBs or project in every month so you'll not be liable for increment as well.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Business Process Quality Department
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I like the environment and culture also the supportive nature of everyone. In the MK, there is too many growth opportunities as well.
I dislike the salary structure of MK.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Business Process Quality Department
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Everything is good but salary structure is not good. HR response very poor.
HR department is not provide the clear information about salary and company policy.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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Salary pay is good as compared to other companies.
No job security, skills development is very low and there is no training department to train agent or employee. If I talk about promotion and appraisal they do politics. Company culture is not friendly.
Full Time
Quality analyst Department
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Job security will be there as there are many processes in which the unperformed employees could be transfer to other process.
They don't give any downtime for calibration, any process related training etc and only asked to complete their task.
Full Time
Operations Department
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The work culture and are Quality VP support
Some of the the supervisor behaviour is ridiculous .
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Business Process Quality Department
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Work life balance and good higher management
Low Appraisal
Work policy: Depends upon Employee comfort.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
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