i
Bill Gosling Outsourcing India
based on 634 Reviews
Overall Rating
Category Ratings
Company culture
Job Security
Work-Life balance
Skill development
Work Satisfaction
Salary & Benefits
Promotions/Appraisal
Full Time
Customer Success Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Team work
Not listening personal leave
Full Time
Customer Success Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Working environment of the company
Appraisal was ver delay
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for the review. All the best!
View More
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Nothing i like about mk
Everything i dislike about mk
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for the review. We want to inform you that we will not let this go unnoticed. You can write to us at info@mattsenkumar.com for further information/clarification. All the best!
Retail & B2C Sales Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Nothing
Fake company, force to do ot but don't give money, hire me for non voice but force me to do in voice,
Work days: Monday to Saturday (Strict Timings)
Customer Service Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
No work pressure. Healthy environment.can learn so much from this place
I worked for 2years. I want to work again if i get chance
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for your kind review. All the Best!
Customer service Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Na
Nothing
Boring
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Top trending discussions
Full Time
University Level Educator Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Environment
Nothing there is great place to work
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Be more Be Bold Be transperent
Sallery hike and appresal
Work policy: On quality basics
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for the review. We want to inform you that we will not let this go unnoticed. You can write to us at info@mattsenkumar.com for further information/clarification. All the best!
Full Time
Operations Support Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Company environment is very good and comfortable feel like family with seniors.
Need salary package more need better apprait
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
They will conduct cultural activities on weekly and monthly bases.
No job security, they will remove any one at any time without any ethics and proper reason. Low salary with high work pressure.
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Sorry to hear about your experience. We will escalate to the management for opportunities in your suggested areas. We will not let this go unnoticed. All the best!
Full Time
Customer Success Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Very nice
Work pressure. Nothing
Work days: Monday to Friday (Strict Timings)
Full Time
Operations Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Down to earth
Salary structure is different
Full Time
Process associate Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
I like company policys and salary dates also and office environment also good.
Main thing canteen food facility very bad.Reason food price very high.
Employer’s Response
Thank you for the review. We want to inform you that we will not let this go unnoticed. You can write to us at info@mattsenkumar.com for further information/clarification. All the best!
Full Time
Procurement & Purchase Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
working environment is better.
leave management
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Back Office Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Good place to work with team and good management.
Better if salary increment is done every year..
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Friendly nature
No words to tell
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for the review. All the best!
Full Time
Operations, Maintenance & Support Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
MattsenKumar provides Comfort Zone to their employees. You can exceed your breaks.
very less promotions , zero increment, no salary bonus, Poltical environment , Growths and promotions are pre decided. Now MattsenKumar Has been Acquired by Bill Gosling. There is no Job security of the processes running. 10-11 hours of shift timing
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Content Management (Print / Online / Electronic) Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Nothing to like about this worst organisation
The work culture is pathetic as it is having alot of toxic employees with egoistic mindset who do not support for any sort if growth within the organisation thereby providing poor work life balance. The security for job is not provided as anyone can be terminated according to the organisation requirements even if the mistakes are minor. I would not recommend anyone here human here who is seeking for any job even though they are unemployed. Worst organisation ever👎🏻...Read More
Work timings: Strict Timings
Employer’s Response
Thank you for the review. We want to inform you that we will not let this go unnoticed. You can write to us at info@mattsenkumar.com for further information/clarification. All the best!
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Office environment is little bit good
On the name of salary restructuring they reduced your overall CTC. Then they will move you in different different LOBs or project in every month so you'll not be liable for increment as well.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
I like the environment and culture also the supportive nature of everyone. In the MK, there is too many growth opportunities as well.
I dislike the salary structure of MK.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Everything is good but salary structure is not good. HR response very poor.
HR department is not provide the clear information about salary and company policy.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Other Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Salary paid on time
1MPQC process is very very poor process. The most important thing in the process is to get the quality variator's efficiency over time. And then overtime pay is never paid. If you do not work overtime then the company will threaten to fire you. 2 Nepotism creeps in the MPQC process till it reaches the top, no one says anything to the quality verifier, even if he makes 50-100 legal passes, he makes everyone safe. 3. This process is also going on in the affairs of team leaders or PS, their girlfriend's mistake, if some legal pass is done or some legal thing is done, then we can save it by doing it as well.. this is much needed or wasted. Why will the thing be a process? 4. Nanveet Singh Sir Narendra Singh Bhisht Sir talks at a different level, he knows whose mistake he is... he looks at him... he keeps the same attitude towards women by meeting both of them. They are adding a lot in PBI, they are trying to reduce their money at every place... other companies have fixed PBI but here both of them get 3 months by changing the PBI structure and give as much money as overtime. He always gave half his salary and never paid the full amount for overtime... 5.the team leader, I don't know who made him the team leader... One thing remains on his face that he will expel me from the company.. First of all there should be a meeting with Rakesh Mishra that he has shown so much courage. There is a very dirty rule in the process of speaking. In other companies, if someone speaks like this, the team leader is fired. But here the manager does not take any action....Read More
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for the review. We want to inform you that we will not let this go unnoticed.
Full Time
Operations Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Salary pay is good as compared to other companies.
No job security, skills development is very low and there is no training department to train agent or employee. If I talk about promotion and appraisal they do politics. Company culture is not friendly.
Full Time
Operations Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
The work culture and are Quality VP support
Some of the the supervisor behaviour is ridiculous .
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Merchandising & Planning Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Only advantage is there was no tracking of work time and login shift timings
Management is bad but money is good
Work policy: 3 days/week from office
Work timings: Flexible Timings
Work related travel: This is a desk job.
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
None
Nothing to say as dislike but salary is too less
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
WNS
EXL Service
Genpact
TCS