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Zomato Engineer- Customer Support Interview Questions and Answers

Updated 29 Apr 2024

2 interviews found

Sort by: Popular

I applied via Recruitment Consultant and was interviewed in Mar 2021.

4 Interview Rounds

Interview Questions

  • Q1. If the customer is very irate and he is speaking profanity,how will you deal with them? View Answers (3)

Interview Preparation Tips

Interview preparation tips for other job seekers - I feel confidence in every single step is the key to success and the way you speak with customer with fluency and with good communication skills will lead you to greater heights.
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 -
Result
Selected  Selected

I was interviewed in Mar 2024.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Why should we hire you?
  • Q2. What attracted you to this role?

Interview Preparation Tips

Interview preparation tips for other job seekers - Others

Interview questions from similar companies

Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 No response

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (5 Questions)

  • Q1. Hello good morning what is your name
  • Q2. Which your experience
  • Q3. Which jaboul in expected
  • Q4. Telecalling job roll in main skills
  • Q5. How we are the handling talk to customers

Interview Preparation Tips

Interview preparation tips for other job seekers - Work from home
telecalling customer support
Please available
I am one need job telecalling I am hard worker
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (6 Questions)

  • Q1. How to filter easy way of the candidate?
  • Q2. How to select the hard worker candidate?
  • Q3. What is bb&e-com?
  • Q4. What us customer handling?
  • Q5. What you know about customer handling?
  • Q6. What is bb & e-com?

Interview Preparation Tips

Interview preparation tips for other job seekers - Attempt the interview politely and confidently. Be truth and stay on your words. Search for your dream job until you get a job.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in Aug 2024.

4 Interview Rounds

1

Aptitude Test Round

Solve customer problems

2

Aptitude Test Round

Solving the customer's problem and getting a good review for the company and be friendly with the people who order from it in future

3

Case Study Round

First listen to the problems of the planet, what it wants and what it does not want, work accordingly.

4

Group Discussion Round

Understanding each other and conveying your message to them well and working well in a team

Interview Preparation Tips

Interview preparation tips for other job seekers - Why do you want a job? You leave a job for money. Whatever work you are getting, hold on to it and think of moving ahead. Do that work with all your heart. Expand that work and bring out your personality as well.
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in Jul 2024.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Introduce yourself
  • Q2. Why Customer Service?
2

One-on-one Round (2 Questions)

  • Q1. Tell me About Policybazaar
  • Q2. How to deal with angry customers?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and clear
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Jul 2024.

2 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Self introduction
  • Q2. About previous experience
2

HR Round (2 Questions)

  • Q1. Salary expectation
  • Q2. Document verification

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare self introduction well
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in Apr 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Brief introducation
  • Q2. Past experiences

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and fluent in english

I applied via LinkedIn and was interviewed in Oct 2021.

4 Interview Rounds

1

Coding Test Round

Write a coding in any programming language?

2

Technical Round (1 Question)

  • Q1. How many programming languages do you know?
3

Aptitude Test Round

Average compound interest

4

HR Round (2 Questions)

  • Q1. Tell me about yourself.
  • Q2. Why should we hire you?

Interview Preparation Tips

Interview preparation tips for other job seekers - Test coding skill to our clients and that to
Test your body language
Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Group Discussion Round

They just share about how to work share assignment on how to work nothing complicated soo easy..only you have to make one video before

2

HR Round (2 Questions)

  • Q1. Where do you work before ?
  • Q2. Why you leave your job?

Zomato Interview FAQs

How many rounds are there in Zomato Engineer- Customer Support interview?
Zomato interview process usually has 1 rounds. The most common rounds in the Zomato interview process are One-on-one Round.

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Zomato Engineer- Customer Support Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-Life balance

5.0

Salary & Benefits

5.0

Job Security

5.0

Company culture

5.0

Promotions/Appraisal

5.0

Work Satisfaction

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