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PolicyBazaar Customer Service Executive Interview Questions and Answers

Updated 6 Aug 2024

2 interviews found

Sort by: Popular
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in Jul 2024.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Introduce yourself
  • Q2. Why Customer Service?
2

One-on-one Round (2 Questions)

  • Q1. Tell me About Policybazaar
  • Q2. How to deal with angry customers?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and clear
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in Mar 2023.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Aptitude Test Round

In aptitude test there was 10 questions and each questions get 5 marks.

3

HR Round (1 Question)

  • Q1. Hr. Ask! 1 Tell me about your self ? 2 What did you understand Customer service Executive?
4

One-on-one Round (1 Question)

  • Q1. Hr. Ask ! 1 Tell me about your self? 2 Why should I hire you? 3 Why did you apply in Policy Bazaar? 4 What is your salary Expectation?

Interview Preparation Tips

Interview preparation tips for other job seekers - Please prepare Yourself before the Hr Round.
Please keep your confidence level.

Customer Service Executive Jobs at PolicyBazaar

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Interview questions from similar companies

Customer Service Executive Interview Questions

Amazon user image shubhangi sikarwar

posted on 14 Oct 2024

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed in Sep 2024.

1 Interview Round

1

One-on-one Round (5 Questions)

  • Q1. What your pet name
  • Q2. What your favourite game
  • Q3. What is OTP full from
  • Q4. What is your favourite player in India team
  • Q5. What your best friend

Interview Preparation Tips

Interview preparation tips for other job seekers - I am Shubhangi sikarwar from Bhopal I am fresher
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Introduce yourself
  • Q2. Your hobbies , Why do you want to work in this company

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and fluent in English. Dress neatly.
Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Group Discussion Round

They just share about how to work share assignment on how to work nothing complicated soo easy..only you have to make one video before

2

HR Round (2 Questions)

  • Q1. Where do you work before ?
  • Q2. Why you leave your job?
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Jun 2023.

3 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Reading how feel like followers
  • Q2. Eating how we are working system
2

Case Study Round

What do you expectation your salary

3

Interview Round (2 Questions)

  • Q1. How feel like of this interview
  • Q2. What is your expectation

Interview Preparation Tips

Interview preparation tips for other job seekers - It's cool or amazing experience
Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (1 Question)

  • Q1. Introduction experience profile

I applied via Naukri.com and was interviewed in Apr 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Aptitude Test Round

3

One-on-one Round (3 Questions)

  • Q1. Tell about yourself ?
  • Q2. You have any experience of inbound
  • Q3. Comfortable with which domestic language

Interview Preparation Tips

Interview preparation tips for other job seekers - It was very easy Level interview and also aptitude test. Hr was very good .

Interview Questions

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 -
Result
 Not Selected

I applied via Walk-in and was interviewed in Oct 2024.

1 Interview Round

1

One-on-one Round (3 Questions)

  • Q1. What can I help you
  • Q2. Any thing else may I help you
  • Q3. Is anything elsei can helpu

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

PolicyBazaar Interview FAQs

How many rounds are there in PolicyBazaar Customer Service Executive interview?
PolicyBazaar interview process usually has 3 rounds. The most common rounds in the PolicyBazaar interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for PolicyBazaar Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at PolicyBazaar. The most common topics and skills that interviewers at PolicyBazaar expect are Customer Service, Customer Handling, Inbound Calls, Outbound Calling and customer care.
What are the top questions asked in PolicyBazaar Customer Service Executive interview?

Some of the top questions asked at the PolicyBazaar Customer Service Executive interview -

  1. How to deal with angry custome...read more
  2. Why Customer Servi...read more
  3. Tell me About Policybaz...read more

Tell us how to improve this page.

Join PolicyBazaar Let's find you the Best Insurance
PolicyBazaar Customer Service Executive Salary
based on 178 salaries
₹1.9 L/yr - ₹4.3 L/yr
7% more than the average Customer Service Executive Salary in India
View more details

PolicyBazaar Customer Service Executive Reviews and Ratings

based on 24 reviews

2.7/5

Rating in categories

2.8

Skill development

2.4

Work-Life balance

3.0

Salary & Benefits

2.6

Job Security

2.4

Company culture

2.3

Promotions/Appraisal

2.6

Work Satisfaction

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