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JustDial Customer Service Executive Interview Questions and Answers

Updated 29 May 2021

JustDial Customer Service Executive Interview Experiences

1 interview found

Interview Questionnaire 

4 Questions

  • Q1. Tell me about yourself?
  • Q2. If a street electricity is gone whom will u call?
  • Q3. What is animal doctor called as ?
  • Q4. Choose any topic of your choice and speak for 5 mins on that .

Interview questions from similar companies

I applied via Walk-in and was interviewed in Oct 2021. There were 2 interview rounds.

Round 1 - Assignment 
Round 2 - Sales 

(1 Question)

  • Q1. About your behavior about the students of hard working and about how the person is beahving with staff members

Interview Preparation Tips

Interview preparation tips for other job seekers - I am very hard working student

I applied via Naukri.com and was interviewed before Apr 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. I was asked my introduction and the skills that i knew as to handle UK and US client

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be the real you and confident ...keep smiling as smile goes a long way
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. What is your greatest weekness?
  • Q2. What motivates to you?
Round 2 - HR 

(2 Questions)

  • Q1. What is process synchronization?
  • Ans. 

    Process synchronization is a mechanism which ensures that two or more processes do not execute a specific portion of code simultaneously.

    • Preventing race conditions

    • Ensuring data consistency

    • Implementing mutual exclusion

    • Using synchronization primitives like mutex, semaphore, etc.

    • Example: In a multi-threaded application, synchronization is used to prevent multiple threads from accessing shared resources concurrently.

  • Answered by AI
  • Q2. What is a semaphore explain?
  • Ans. 

    A semaphore is a variable or abstract data type used for controlling access to a common resource by multiple processes in a concurrent system.

    • Semaphores can be used to prevent race conditions and ensure mutual exclusion.

    • They can also be used to synchronize processes and manage shared resources.

    • There are two types of semaphores: binary semaphores (mutex) and counting semaphores.

    • Example: In a producer-consumer problem, s...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Highlight your relevant experience and skills that match the job discription.

Skills evaluated in this interview

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself?
  • Ans. 

    I am a highly motivated and experienced Telecalling Executive with a strong track record in sales and customer service.

    • Experienced Telecalling Executive with a proven track record in sales and customer service

    • Motivated and goal-oriented individual

    • Excellent communication and interpersonal skills

    • Proficient in handling customer queries and resolving issues

    • Achieved consistent sales targets and exceeded customer satisfactio...

  • Answered by AI
  • Q2. Are you a experiencend person?
  • Ans. 

    Yes, I am an experienced person.

    • I have worked as a telecalling executive for 3 years.

    • During my previous job, I successfully handled a high volume of calls and achieved sales targets.

    • I am familiar with various telecalling techniques and have excellent communication skills.

    • I have received positive feedback from clients for my professionalism and problem-solving abilities.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Never forgot to little bit smile on your face and keep eye contact with HR. Stay confident.
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Nov 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Normal question regarding maths

Round 2 - HR 

(1 Question)

  • Q1. Basic questions about youreself
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Tell me something about your self
  • Q2. I'm explaining the all the detail
  • Q3. Work experience
  • Q4. Where do you leave

Interview Preparation Tips

Interview preparation tips for other job seekers - Go head this very nice to work with this company
Interview experience
4
Good
Difficulty level
Easy
Process Duration
-
Result
-
Round 1 - One-on-one 

(5 Questions)

  • Q1. What is your name
  • Ans. 

    My name is John Smith.

    • Full name is John Smith

    • Common name

    • Easy to remember

  • Answered by AI
  • Q2. Where are you from
  • Ans. 

    I am from a small town in the Midwest called Springfield.

    • I grew up in a close-knit community surrounded by farmland.

    • I attended the local high school and participated in various extracurricular activities.

    • My family has lived in Springfield for generations, so I have deep roots in the area.

  • Answered by AI
  • Q3. What is your father name
  • Ans. 

    My father's name is John Smith.

    • My father's first name is John.

    • My father's last name is Smith.

    • My father's full name is John Smith.

  • Answered by AI
  • Q4. What is your mather name
  • Ans. 

    My mother's name is Sarah.

    • My mother's name is Sarah.

    • She is a kind and loving person.

    • She has always been supportive of my career choices.

  • Answered by AI
  • Q5. What is qualification
  • Ans. 

    Qualification refers to the skills, knowledge, experience, or credentials that make a person suitable for a particular job or task.

    • Qualification can include educational degrees or certifications relevant to the job

    • Work experience in a similar role can also be a qualification

    • Specific skills or training required for the job are considered qualifications

    • In some cases, personal attributes like communication skills or probl

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - My name is Rubeena i live in parbhani interview topic any
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via YouTube and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - Video Call 

(1 Question)

  • Q1. Introduction about your self.
  • Ans. 

    I am a highly motivated and experienced telecalling executive with a proven track record of exceeding sales targets.

    • Over 5 years of experience in telecalling and customer service

    • Strong communication and negotiation skills

    • Ability to handle high call volumes and meet deadlines

    • Proficient in CRM software and Microsoft Office suite

    • Consistently achieved and exceeded sales targets at previous company

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Assignment 

Assignment are simple. Watch video and then answer it, retest is also done by anybody.

Round 2 - One-on-one 

(2 Questions)

  • Q1. There is no one on one interview round, sab online, recorded, whatssap, chat, email ke through h. Koi bhi live hr call nahin h.
  • Q2. Tell me something about yourself. Read the given paragraph and make your video not more than two minutes.

Interview Preparation Tips

Interview preparation tips for other job seekers - Sab online h, sab recorded h, no live hr call

JustDial Interview FAQs

How to prepare for JustDial Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at JustDial. The most common topics and skills that interviewers at JustDial expect are Customer Retention, Customer Service, UK Shift, bpo and customer care.

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JustDial Customer Service Executive Salary
based on 137 salaries
₹1.5 L/yr - ₹4 L/yr
13% less than the average Customer Service Executive Salary in India
View more details

JustDial Customer Service Executive Reviews and Ratings

based on 37 reviews

3.4/5

Rating in categories

2.7

Skill development

3.2

Work-life balance

2.7

Salary

3.2

Job security

3.4

Company culture

2.6

Promotions

3.0

Work satisfaction

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