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JustDial Customer Service Executive Interview Questions and Answers

Updated 29 May 2021

JustDial Customer Service Executive Interview Experiences

1 interview found

Interview Questionnaire 

4 Questions

  • Q1. Tell me about yourself?
  • Q2. If a street electricity is gone whom will u call?
  • Q3. What is animal doctor called as ?
  • Q4. Choose any topic of your choice and speak for 5 mins on that .

Interview questions from similar companies

I applied via Naukri.com and was interviewed before Apr 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. I was asked my introduction and the skills that i knew as to handle UK and US client

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be the real you and confident ...keep smiling as smile goes a long way
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Why you wanted work here?
  • Q2. Is this your first job?

Interview Preparation Tips

Topics to prepare for Amazon Telecalling Executive interview:
  • About your self
Interview preparation tips for other job seekers - Work with honesty 🤗
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jan 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Group Discussion 

My study and work details explain from HR manager

Round 3 - HR 

(2 Questions)

  • Q1. What is the tell calling work from Amazon company
  • Q2. HR manager good response and early explain work details

Interview Preparation Tips

Interview preparation tips for other job seekers - Excellent speech your company employees for HR manager and junior all of the people good response Amazon company people

I applied via Approached by Company and was interviewed in Mar 2022. There were 6 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Self introduction, work experience
  • Q2. Were are you come from
Round 3 - One-on-one 

(1 Question)

  • Q1. Self introduction, work experience
Round 4 - One-on-one 

(1 Question)

  • Q1. Self introduction, work experience
Round 5 - One-on-one 

(1 Question)

  • Q1. Self introduction, work experience
Round 6 - One-on-one 

(1 Question)

  • Q1. Self introduction, work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Self introduction, work experience
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Aptitude Test 

Basic knowledge like English grammar

Round 3 - HR 

(2 Questions)

  • Q1. About your qualifications
  • Ans. Hello mam/sir, I am nirshita I have completed my graduation
  • Answered Anonymously
  • Q2. Tell me about your qualifications

Interview Preparation Tips

Interview preparation tips for other job seekers - Listen to question carefully and answer

I applied via Walk-in and was interviewed in Oct 2021. There were 2 interview rounds.

Round 1 - Assignment 
Round 2 - Sales 

(1 Question)

  • Q1. About your behavior about the students of hard working and about how the person is beahving with staff members

Interview Preparation Tips

Interview preparation tips for other job seekers - I am very hard working student
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
Not Selected

I applied via Naukri.com and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - HR 

(13 Questions)

  • Q1. What is your name and qualifications
  • Ans. My name is Sony bajpayee and I have completed my graduation in BA from Calcutta University
  • Answered by Sony Bajpayee
  • Q2. What's your hobbies and strength
  • Ans. My hobbies are dancing, cooking and listening music
  • Answered by Sony Bajpayee
  • Q3. Which field you had work
  • Q4. You know BPO full name
  • Ans. 

    Business Process Outsourcing

    • BPO stands for Business Process Outsourcing

    • It involves contracting a specific business task to a third-party service provider

    • Common BPO services include customer support, telemarketing, and data entry

  • Answered by AI
  • Q5. What is customer care service
  • Ans. 

    Customer care service is a support service provided by a company to assist customers with their inquiries, complaints, and feedback.

    • Customer care service involves addressing customer inquiries and providing solutions.

    • It includes handling complaints and resolving issues to ensure customer satisfaction.

    • Customer care representatives are trained to assist customers in a professional and courteous manner.

    • Examples of custome...

  • Answered by AI
  • Q6. Who is customer care executive
  • Ans. Customer care executive are the support system of companies, its mainly company provide business to customer it's help sales man is customer care executive
  • Answered by Sony Bajpayee
  • Q7. Why you want join bpo
  • Q8. I want to grow in this sector and it help me lot in learning things and technology,bpo sector has a broad scope and is gaining importance day by day
  • Q9. Most memorable day
  • Ans. My most memorable day in my life that's my wedding day
  • Answered by Sony Bajpayee
  • Q10. Why you left your last organization
  • Ans. Some family problems that's why I left my last organization
  • Answered by Sony Bajpayee
  • Q11. Where will you find your self after 5 years
  • Ans. I achieve good position likes yours
  • Answered by Sony Bajpayee
  • Q12. Which movie you was last watch
  • Q13. What is women empowerment
  • Ans. 

    Women empowerment is the process of giving women the power and control over their own lives and decisions.

    • Providing equal opportunities for women in education and employment

    • Ensuring women have access to healthcare and reproductive rights

    • Promoting gender equality and challenging societal norms and stereotypes

    • Encouraging women to participate in leadership and decision-making roles

    • Supporting women in breaking barriers and

  • Answered by AI

I applied via Campus Placement and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Group Discussion 

Works related discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Never stop learning one of the most powerful things to advance your career
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Assignment 

Assignment are simple. Watch video and then answer it, retest is also done by anybody.

Round 2 - One-on-one 

(2 Questions)

  • Q1. There is no one on one interview round, sab online, recorded, whatssap, chat, email ke through h. Koi bhi live hr call nahin h.
  • Q2. Tell me something about yourself. Read the given paragraph and make your video not more than two minutes.

Interview Preparation Tips

Interview preparation tips for other job seekers - Sab online h, sab recorded h, no live hr call

JustDial Interview FAQs

How to prepare for JustDial Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at JustDial. The most common topics and skills that interviewers at JustDial expect are Customer Retention, Customer Service, UK Shift, bpo and customer care.

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JustDial Customer Service Executive Salary
based on 137 salaries
₹1.5 L/yr - ₹4 L/yr
13% less than the average Customer Service Executive Salary in India
View more details

JustDial Customer Service Executive Reviews and Ratings

based on 37 reviews

3.4/5

Rating in categories

2.7

Skill development

3.2

Work-life balance

2.7

Salary

3.2

Job security

3.4

Company culture

2.6

Promotions

3.0

Work satisfaction

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